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"The staff of this hotel helped us out in all kinds of ways. Whenever we needed help with something, they always came through. I even ordered a fine meal from room service for the very first time."

"This hotel welcomes you with a luxurious old world feel!! So close to the train station (literally across the street …) and right on the lake. It was easy to walk along the promenade and take public transportation to different nearby villages. The room was super clean and had a beautiful view of lake Geneva. The little balcony with table and chairs and Nespresso machine in the room was the icing on the cake :). Breakfast had a nice variety which included healthy options as well. What stood out the most was the concierge and staff that worked at the hotel. They were super helpful in finding and recommending things to do to make the most of the stay, even calling ahead ro a nearby vineyard to make sure they had space for us for a last minute tasting. Then helping us with the trains there and back. Overall we can’t recommend this hotel enough and would stay here again!"