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"This hotel is amazing! The property is beautiful and has everything a traveler could want. Location and amenities were perfect, including entry into the Merano Terme. The staff was professional and very helpful. I’d stay here again for sure. "

"8:15 pm I received a call from the front desk and I replied we would have been there by 8:45. Upon our arrival at 8:45 we were asked if we wished to have dinner at the hotel. We replied affirmatively and we were told rather abruptly to hurry up because the kitchen was about to close and to go immediately to the restaurant area without even going in our room… the waiter and the rest of the staff were very polite and absolutely amazing was the young Indian lady that was there for breakfast. Unfortunately the lady, probably the owner, that was at the reception was rude beyond words. "

"Gorgeous property, beautiful town, rooms immaculate and comfortable, spa service was great. Pool and spa facilities were beautiful. food outstanding. "

"Beautiful property, great staff and very clean. "

"My only complaint was that there was not a mini refrigerator in the room. I had bought some expensive cheese in Rome and was unable to keep it due to this. Wonderful staff and I like that they hire mentally challenged people to help with the kitchen. "

"Overall it was a lovely stay. The food was very good, both for breakfast and dinner. I also loved that they offered fresh juices, which is not something many places offer. I think the hotel rooms are in need of refurbishing as they are quite dated. I also think the hotel should definitely be fitted with air conditioning as it was far too hot throughout the whole hotel, in the gym and in our room. We had the electric fan going all night and the window open but that still did not allow for a fully rested sleep as it was so hot."