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"Loved my stay. I was very sad to leave when my holiday came to an end. And that little bit extra to pay for an ocean view was most definitely worth it."

"Charming traditional and peaceful hotel with fantastic views over the harbour and beyond. Great breakfast & nice pool. "

"Nice rooms, small enough but all you need. Had a nice one with direct access to the pool from the balcony. Cleaned daily with fresh towels. Lovely pools and entertainment was grand. Location was great. Parking on site was a few euro per day but no spaces when we checked in so I parked on the road nearby. No problem getting a space nearby for the rest of the stay. Activities on site were great (tennis, crazy golf, football pitch, volleyball, basketball) all included. The high ropes were not working at the time of the stay. Food in the restaurant was really nice and high quality but a couple of times the grilled chicken was not fully cooked. I think the chefs cooking in front of people queueing made them feel they needed to serve it too early. Snack bars were dotted around and good too. Drinks were good. Only down side was the cockroaches. A nightly round of searching under the beds. Usually would find at least one, worst evening was 3. Also quite a few around the bar area in the evenings. May be the location, but other hotels we stayed in on this trip didn't have the same issue (or maybe at least they had some level of containment as the only cockroaches found were already dead or dying). Not much around the area if you want to venture out without a car, apart from a lidl a couple of shops by the beach and the fantastic views of Los Gigantes down the road. Great place to explore the island from by car otherwise stay on site and enjoy the all inclusive."

"The views are breathtaking and the hotel is so clean. The staff are incredible. This is our second time here and won't be our last already want to book again! "

"Second time here, better than the first. "

"Quiet, beautiful tropical feel. Its a beautiful island with superb walks. Staff at the hotel are so friendly and welcoming and there is an excellent selection of activities. "

"Have been going to Ona El Marques for a number of years now. Lovely complex and have recently had some refurbishments such as new restaurant and reception area. Gives the complex a much fresher and modern look. The apartments are nice but are in need up some updating,especially the bathrooms, would be nice to have walk in shower. However we thoroughly enjoy our stay each year. "

"Amazing stay at Bancal! The hotel is huge, green, sustainable, the view of the Teide incredible and the service excellent (thanks to Charlie!). We ate at the buffet and the food was really good and the staff kind and professional. Overall, the quality/price is unbeatable and we really had a lovely stay."

"Great location with great views for a beautiful hotel with lots of facilities. The staff were kind, attentive and efficient, and the restaurant food was varied, fresh and plentiful. What a fabulous hotel"