Superior Queen Room | Premium bedding, desk, blackout curtains, soundproofing
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Reviews of Hotel Crush On

2.5 out of 5
Hotel Crush On
465-1, Senshojicho, Shimogyo, Kyoto, Kyoto

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 18 reviews" "
Rating 8 - Good. 5 out of 18 reviews" "
Rating 6 - Okay. 4 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 2 out of 18 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

FRANCESCA

Stayed 2 nights in Jan 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Kaitlyn

Stayed 4 nights in Oct 2023

8/10 Good

Keshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Experience
Small hotel, but room was clean and comfortable. Staff helped us call a taxi a few times and always greeted us when we walked in. Didn’t have to worry about room keys, which was nice. Across the street from a temple, 10 minute walk from a station, lots of places to shop and eat on the way to the station if you take the main road. Great water pressure in the shower. No view from our room in particular, but we enjoyed our stay here!
Stayed 4 nights in Sep 2023

10/10 Excellent

SEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

franck

Wonderfull
Very nice hotel, brand new ! Very clean, the bathroom is wonderful. In a quiet area, near many attractions and restaurants. Highly recommanded
Stayed 8 nights in Jun 2023

6/10 Okay

Emily

Stayed 1 night in May 2023

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness
The bathroom was a little dirty. The futon is not at all comfortable and goes on the floor.
Stayed 2 nights in Apr 2023
Response from Tanimachikun Staff Xia on 7 Mar 2024
Thank you for your stay. Thank you for pointing out the deficiencies in our hotel's service. We attach great importance to your feedback and will make improvements based on the issues you mentioned. We sincerely appreciate your valuable feedback!

10/10 Excellent

Gary

Stayed 2 nights in Apr 2023

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was probably a little bit of communication issue. During arrival, I mentioned that we would like to have clean towels supplied. Later we saw the notes in the room mentioning, eco-clean of the room, i.e., between no clean and full clean. However, we only see the hanging tag with two sides, "cleaning" and "do not disturb". There is no such thing as "towels and essentials only". There is a phone number left downstairs. However, when our phone cannot make regular calls in Japan.
Stayed 4 nights in Nov 2022
Response from Tanimachikun Staff Xia on 7 Mar 2024
Thank you for your stay. Thank you for pointing out the deficiencies in our hotel's service. We attach great importance to your feedback and will make improvements based on the issues you mentioned. We sincerely appreciate your valuable feedback!

10/10 Excellent

Suhui, Osaka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. You actually stay in a peaceful neighbourhood while you can easily access the center of Kyoto, including the beautiful Kamo River. The room is spacious and tidy. We enjoyed our stay because the designer put both Japanese style and morden style in the same room. What impressed us the most was the bath room. It is not like typical japanese unit bath, it is decorated by the tiles in black and grey tone which is very cool and stylish. I love the design. The water pressure is just nice even we stayed in the 5th floor. Anyway, I would love to stay at the same hotel again. BTW, there is a Japanese restaurant beside the hotel entrance, the chef cooks fabulous troditional Japanese meal. Remember to make a reservation if you want to try.
Stayed 1 night in Apr 2020
Response from Tanimatikun on 8 Apr 2020
Thanks for your praise,looking forward to your coming next time.

6/10 Okay

Jakub

Disliked: Cleanliness, staff & service, property conditions & facilities
Room wasn’t clean in a long time, every time we asked to clean room only one bucket of trash was emptied.
Stayed 5 nights in Aug 2023
Response from Tanimachikun Staff Xia on 7 Mar 2024
I'm sorry for bringing you a bad stay experience. Thank you for your suggestion. We will pay more attention to the cleaning issue and continue to work hard. Looking forward to meeting you again！

2/10 Terrible

SHINICHI

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
ホテル入り口が臭い。 受付スタッフは掃除の方？ラフ過ぎる。 日本語がわかる人をおくべき。 部屋の掃除がされていない。 テーブルの汚れ、床の髪の毛、洗面台の詰まり、 お風呂のカビ、、 料金も高すぎる。この料金なら気持ちよく過ごせる空間をつくるべき。 二度と泊まりたくないホテルです。
Stayed 1 night in Jul 2023
Response from Tanimachikun Staff on 7 Mar 2024
この度ご宿泊いただきありがとうございます。 当ホテルのサービスの不備をご指摘いただきまして誠にありがとうございます。 私たちはフィードバックを非常に重視しており、ご指摘した問題に基づいて改善を加えます。 貴重なご意見を誠にありがとうございます。

8/10 Good

Thomas

Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2023

10/10 Excellent

Rima

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2020
Response from sin on 26 Sept 2020
この度は当ホテルをご利用いただきまして、誠にありがとうございました。

8/10 Good

tomofumi

Stayed 1 night in Jun 2020