Standard Room, 2 Single Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains
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Reviews of Comfort Inn Kyoto Shijokarasuma

3 out of 5
Comfort Inn Kyoto Shijokarasuma
284-1 Nishiiri Tenjinyama-cho, Nishikikoji, Nakago-Ku, Kyoto, Kyoto

Reviews

9.0

Wonderful

Rating 10 - Excellent. 57 out of 98 reviews" "
Rating 8 - Good. 35 out of 98 reviews" "
Rating 6 - Okay. 4 out of 98 reviews" "
Rating 4 - Poor. 0 out of 98 reviews" "
Rating 2 - Terrible. 2 out of 98 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Junko, OAKLAND

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient location, clean and friendly staff. One thing less than ideal is the air conditioning/heat system. It is centrally controlled and when it turns on our room was boiling hot. Only way to cool down is to open the window. Hotel management should review the heat distribution of the system.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for a business trip, it was convenient access to public transportation and walkable to Nishiki market and other shopping. The room was clean and well set up. I had the breakfast each morning with enough variety to keep it interesting and tasty. I would definitely stay here again.
Stayed 6 nights in Nov 2023

6/10 Okay

Diana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great here. Rooms were clean and they had good amenities. Convenient and easy walk to the station. I would stay again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Boon Huat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with amazing service.
The staff were helpful, we were impressed by their service. I recommend this amazing hotel.
Stayed 3 nights in Oct 2023

8/10 Good

Sterling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 7 nights in Oct 2023

8/10 Good

STANLEY

Travelled with group
Liked: Cleanliness, staff & service
Not on a Main Street. Actually, more like an alley. Operated pretty much like any comfort inn in America except you have to pay for the breakfast. We had one cool night and the next day, the hotel shut down the cooling system and told us to open the window. You could only open the window 4-6 inches on a side at a time. Took a very very long time for the room to start cooling. Absolutely NOT what you want after returning from the onsen. After several people had come to the front desk to complain, management agreed to resume cooling for the 4th floor for only one night.
Stayed 2 nights in Oct 2023

10/10 Excellent

Yovanne, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to my school, restaurants, and shopping
Stayed 9 nights in Sep 2023

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property. Very nice staff. Clean.
Stayed 3 nights in Sep 2023

10/10 Excellent

Lucylyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, respectful & accommodating staff. Very satisfied, smaller but clean Inn
Stayed 3 nights in Jul 2023

8/10 Good

Xiao-An

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, friendly staff! Convenient
Stayed 6 nights in Jun 2023

10/10 Excellent

Chi Ming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel with hot spa and foot massage
Good hot spa with foot massage machines. Close to shopping street and market.
Stayed 2 nights in Jan 2020
Response from Hotel WBF Kyoto Shijo Nishikitei on 11 Jan 2020
Chi Ming, Thank you for your review and for sharing your recent experience at WBF Kyoto Shijo Nishikitei in Kyoto. We love to hear that you have enjoyed many aspects of your stay and our onsen was among them. We appreciate you’re taking the time to recommend our hotel to other travelers and we hope to have the pleasure of welcoming you back on your next visit to Japan. Best regards, Front - Kathryn

8/10 Good

Moon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is a bit small as expected. Hotel onsen is good & guest have free flow drinks, wine etc at night
Stayed 2 nights in Dec 2019
Response from WBF Kyoto Shijo Nishikitei on 19 Dec 2019
Moon, We appreciate very much for your staying with us at WBF Kyoto Shijo Nishikitei and for sharing your valuable feedback on Expedia. Also, thank you for joining Club WBF, we’re glad to hear that you enjoyed our free Member’s Lounge service. We are pleased to read how much you enjoyed the service and offering overall. We apologize for the size of our rooms. Like most hotels in Japan, our rooms can run a little small, but we hope this didn’t affect your trip too much. We look forward to sharing your kind words with all the team and hope we are able you welcome you again on your next visit to Japan.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Onsen - Have Muscular Dystrophy so big help to have nice Onsen facilities to help get moving freely in morning.
Stayed 1 night in Nov 2019
Response from Hotel WBF Kyoto Shijo Nishikitei on 21 Nov 2019
Thank you for taking the time to share your positive feedback of our hotel. Thank you for the amazing feedback, we are happy to read that you enjoyed our onsen. It was a pleasure hosting you and we look very much forward to welcoming you back to our hotel on your next visit to Kyoto. Best regards, Front - Kathryn

10/10 Excellent

Limor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Great location
The hotel is very nice and the location is great. The room was small but it wasn’t really a problem.
Stayed 2 nights in Oct 2019
Response from Hotel WBF Kyoto Shijo Nishikitei on 7 Nov 2019
Limor, Thank you for your review and for sharing your recent experience at WBF Kyoto Shijo Nishikitei in Kyoto. We are really happy that you enjoyed your stay and our amazing location right in the middle of Karasuma. We apologize for the size of our rooms. Like most hotels in Japan, our rooms can run a little small, but we hope this didn’t affect your trip too much. We appreciate you’re taking the time to recommend our hotel to other travelers and we hope to have the pleasure of welcoming you back on your next visit to Japan.

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Hotel WBF Kyoto Shijo Nishikitei on 29 Sept 2019
Thank you, we're glad you enjoyed your stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Lo Kuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from Kathryn on 19 May 2019
Lo Kuen, Thank you for staying with us at WBF Kyoto Shijo Nishikitei. We're glad we were able to meet your expectations and that you enjoyed your stay with us. We hope you choose WBF hotels on your next visit to Japan. Best regards, Front - Kathryn

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk staff were rude when we went to check out.
Stayed 1 night in Apr 2019
Response from Kathryn on 19 Apr 2019
Thank you for staying with us at WBF Kyoto Shijo Nishikitei. We're sorry that the front desk staff were rude when you checked out. We will have a meeting with staff and re-train check out procedures so that it doesn't happen again. We hope you choose WBF hotels on your next visit to Japan. Best regards, Front - Kathryn

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Hyunju

Liked: Cleanliness, staff & service
good
Stayed 2 nights in Apr 2024

8/10 Good

Kamtong

Liked: Cleanliness, staff & service
地點非常好，房間很整潔
Stayed 4 nights in Mar 2024

8/10 Good

Desmond

Travelled with partner
Liked: Staff & service
房間比較細。暖氣不能調節至合適溫度，怎樣調節都是感覺過熱，而每晚總是被熱醒。
Stayed 5 nights in Mar 2024

8/10 Good

MOTOYA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
便利・快適
駅近、繁華街にも近く非常に便利 大浴場も気持ちいい
Stayed 1 night in Feb 2024

8/10 Good

Akitaka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Suguru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super rapport qualité prix emplacement service !
Super emplacement et service ! A qq minutes à pied de Nishiki market, du métro, des bus pour Gion. Accueil très chaleureux. Onsen non mixtes à fines bulles, massage de pied et boissons gratuites (thé, eau citronnée, café). Petit-déjeuner délicieux, japonais et occidental. Yukatas disponibles. Chambres tout confort. Seul regret : pas de placard.
Stayed 4 nights in Nov 2023

10/10 Excellent

Takako

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
満点！
交通の便もよく、部屋も清潔で、スタッフの対応もとても良かったです。また次回もここに泊まりたいです。
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務良好，房間比想像中大，睡床和椅子十分舒適，有自助洗衣，交通方便，鄰近錦市場，步行到先斗町等也十分方便，下次再到京都仍會入住。
Stayed 4 nights in Sep 2023

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel piccolo e riservato. Personale impeccabile e gentile. Fornisce diversi servizi come lavanderia e bagno pubblico nella struttura, indicazioni ai migliori ristoranti in zona, ombrelli in caso di pioggia. Ci tornerei.
Stayed 4 nights in Oct 2023

10/10 Excellent

Vic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Kyoto home
All is good for location is perfect, near MRT & Gan market & breakfast is special with matcha smoothie. Only thing is spa place is a bit small. I’ll choose if revisiting.
Stayed 3 nights in Oct 2023

10/10 Excellent

yunghui

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

KYOKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Triarsi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even it is a business hotel, but they have also onsen. And all is clean.
Stayed 2 nights in Aug 2023

10/10 Excellent

Shinjiro

Stayed 1 night in Aug 2023

10/10 Excellent

HUI SHAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得推薦的居住空間
交通方便（無論是離電車、公車、還是錦市場） 服務人員非常貼心又有耐心 若有機會再到京都，凱富仍是首選
Stayed 4 nights in Jul 2023

8/10 Good

kazuko

Travelled with group
Liked: Staff & service
祇園祭の山鉾を見るの には近くて良い
Stayed 2 nights in Jul 2023

8/10 Good

Toshihiko

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

6/10 Okay

hiro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
場所が良い
Stayed 1 night in May 2023

10/10 Excellent

Fumiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
建物やスタッフの応対はとても良い 夜外での人の声がうるさかった。近くに居酒屋が多いせいだと思います。
Stayed 1 night in May 2023

10/10 Excellent

???

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応が非常に良い
Stayed 1 night in May 2023

10/10 Excellent

Mun Wah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點方便，清潔度滿意，有大浴場能舒緩疲勞，四週都有小餐館
Stayed 6 nights in Apr 2023

10/10 Excellent

Keisuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

YUUKI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
炭酸のお風呂が気持ちよかった。 施設も綺麗で、立地的にも買い物に大変便利だった。
Stayed 1 night in Dec 2022

6/10 Okay

Kuniharu

Stayed 1 night in Oct 2022

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

8/10 Good

junko

Stayed 1 night in Sep 2022

10/10 Excellent

KAZUMI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方の対応丁寧でした。また大浴場があったので歩き疲れた体が癒されました。炭酸泉気持ちよかったです！
Stayed 3 nights in Sep 2022