Located in St. Lucia, Elephant Lake Hotel is in a national park and on the waterfront. St. Lucia Estuary Beach and Monzi Golf Club are two other places to visit that come recommended. Discover the area's wildlife on a nearby safari, or try your luck with game drives.
At Elephant Lake Hotel, you can look forward to a free daily manager's reception, a rooftop terrace and a garden. Active travellers can enjoy ecotours at this hotel. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a playground and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
An outdoor pool with sunloungers
Free self-parking
English breakfast (surcharge), a local area shuttle and express check-out
Babysitting (surcharge), 1 meeting room and a 24-hour front desk
Room features
All 56 individually furnished rooms offer comforts such as air conditioning, as well as amenities like desk chairs and safes.
Other amenities include:
Bathrooms with rainfall showers and baths or showers
LED TVs with premium channels
Wardrobes/cupboards, balconies and childcare services
Languages
Afrikaans, English, Zulu
Property amenities
Internet
Available in all rooms: WiFi
Available in some public areas: Free WiFi
Parking and transport
Free offsite parking
Airport shuttle on request
Area shuttle (surcharge)
Beach shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Free self parking on site
Free RV/bus/lorry parking on site
Food and drink
Daily English breakfast available 7:00 AM to 9:30 AM for a fee: ZAR 150 for adults and ZAR 100 for children
A bar/lounge
A restaurant
Free daily manager's reception
Things to do
Ecotours
Outdoor pool
Playground
TV in common areas
Family friendly
In-room babysitting
Outdoor pool
Playground
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Tour and ticket assistance
Business services
Conference centre (1,399 square foot of space)
Meeting room
Outdoors
Beach towels
Garden
In a national park
On a lake
Pool loungers
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
In-room accessibility
No lift
Wheelchair accessible (may have limitations)
More
2 floors
Building
Built in 2006
Designated smoking areas
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Towels
Entertainment
LED TV with premium satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Outdoor space
Balcony
More
Air conditioning
Desk
Desk chair
Individual furnishings
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18
Check-out
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for English breakfast: approximately ZAR 150 for adults and ZAR 100 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
National rating
Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.
Property is also known as
Elephant Lake Hotel St. Lucia
Elephant Lake St. Lucia
Elephant Lake Hotel
Elephant Lake Hotel Hotel
Elephant Lake Hotel St. Lucia
Elephant Lake Hotel Hotel St. Lucia
Frequently asked questions
Does Elephant Lake Hotel have a pool?
Yes, this property has an outdoor pool.
Is Elephant Lake Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Elephant Lake Hotel?
Self-parking is free at this property; nearby parking is also free.
Elephant Lake Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Perfectly located !!! Rooms were spacious & clean & loved the pool layout.
Mary
Stayed 1 night in Dec 2021
2/10 Terrible
Ndumiso
Travelled with family
1 Jan 2022
Disliked: Staff & service
This hotel is in a great location but completely neglected and poorly managed: inadequate linen ( 2 towels per room); Aircons in a state of disrepair, no cappuccino machine, pool area not managed ( outsiders come to swim), restaurant almost non-existent.
Service was very bad, no one attended us when we arrived we even took keys by ourselves because there was no one at reception and also when we checked out we just left the keys, there was no one. Cockroach in our room, it was not clean even the balcony. Breakfast was fine. No fridge. Overall we was so disappointed.
Verified traveller
Stayed 1 night in Oct 2021
4/10 Poor
Koliwe
21 Jun 2021
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Fair - Wifi, damp, breakfast needs to improve
Wifi in the reception area only, not in the rooms. Staff not really friendly. We were sent to the right room and found it unbearably smelling of dump from the mat. We were given another room and it was better than the first, but it smells too. Breakfast can be nice but it was smaill portions. The hotel is nicely and centrally situated. We saw the hippos upclose. Great hotel and it can be upscaled easily. Nice swimming pool and gardens.
Upon arrival I was sent to a room that I have not paid for. After asking and telling the receptionist about this she had told me all other rooms are fully booked and they cannot do anything. I found this very frustrating as I did not get what I paid for. The room was a king size bed what I paid for but yet I was given two single beds.