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Sheraton Bali Kuta Resort - CHSE Certified

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Property amenity
On the beach, white sand
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers

Overview of Sheraton Bali Kuta Resort - CHSE Certified

Sheraton Bali Kuta Resort - CHSE Certified

5.0 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Jalan Pantai Kuta, Kuta, Bali, 80361

Explore the area

  • Popular LocationKuta Beach1 min walk
  • Popular LocationBali Bombing Memorial12 min walk
  • Popular LocationLegian Beach21 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)29 min drive

Room options

About this area

Kuta

Located on the beach, Sheraton Bali Kuta Resort - CHSE Certified is in Downtown Kuta neighbourhood and is connected to a shopping centre. Beachwalk Shopping Center and Poppies Lane II are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kuta Beach and Seminyak Beach. Travelling with kids? Don't miss Waterbom Bali. Take the opportunity to explore the area for water adventures such as surfing/body boarding and other activities like outlet shopping.
Visit our Kuta travel guideOpens in a new window
Map

What's nearby

  • Beachwalk Shopping Center - 1 min walk
  • Kuta Beach - 1 min walk
  • Poppies Lane II - 4 min walk
  • Bali Bombing Memorial - 12 min walk
  • Legian Beach - 21 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 29 min drive

Restaurants

  • Sushi Tei - 4 min walk
  • Johnny Rockets - 5 min walk
  • Starbucks - 1 min walk
  • Feast - 1 min walk
  • Cafe Sardinia - 1 min walk

About this property

Sheraton Bali Kuta Resort - CHSE Certified

5-star luxury hotel located in Downtown Kuta
Located close to Beachwalk Shopping Center and Poppies Lane II, Sheraton Bali Kuta Resort - CHSE Certified provides a return airport shuttle, a terrace and a shopping centre on site. This hotel is a great place to bask in the sun with a white sand beach. Treat yourself to a Swedish massage, aromatherapy or reflexology at the on-site spa. Enjoy Italian cuisine, a poolside location, and ocean views at the two on-site restaurants. Aerobics classes are offered at the health club; the property also has a garden, a playground and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business centre.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Cooked-to-order breakfast (surcharge), bike hire and a local area shuttle
  • Free newspapers, smoke-free property and 10 meeting rooms
  • Guest reviews give top marks for the location
Room features
All 196 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and deep-soaking baths
  • 42-inch LCD TVs with cable channels
  • Balconies, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English, German, Indonesian, Italian, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), COVID-19 Guidelines (WHO) and Ecolab (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: IDR 290000 for adults and IDR 145000 for children
  • 1 bar
  • 2 restaurants
  • 24-hour room service

Restaurants on site

  • Bene Italian Kitchen
  • Daily Social
  • The Lounge

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Aerobics classes
  • Bike rentals
  • Children's pool
  • Full-service spa
  • Playground
  • Sauna
  • Shopping centre

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms - 10

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (selected rooms)
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Roll-in shower (selected rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • 42-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - noon
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 675000.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately IDR 290000 for adults and from IDR 145000 for children
  • Airport shuttle fee: IDR 230000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 230000 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 675000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sheraton Bali Kuta
Sheraton Bali Kuta Resort
Sheraton Kuta Bali
Sheraton Kuta Bali Resort
Sheraton Resort Kuta Bali
Sheraton Bali Resort
Sheraton Bali
Sheraton Bali Kuta Resort
Sheraton Bali Kuta Resort CHSE Certified
Sheraton Bali Kuta Resort - CHSE Certified Kuta
Sheraton Bali Kuta Resort - CHSE Certified Hotel
Sheraton Bali Kuta Resort - CHSE Certified Hotel Kuta

Frequently asked questions

Does Sheraton Bali Kuta Resort - CHSE Certified have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at ?

As of 23 Mar 2023, prices found for a 1-night stay for 2 adults at on 24 Mar 2023 start from ₹10,504.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Bali Kuta Resort - CHSE Certified pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Bali Kuta Resort - CHSE Certified?

Self-parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Sheraton Bali Kuta Resort - CHSE Certified?

Check-in is from 3:00 PM - noon. Late check-in is available during limited hours.

What time is check-out at Sheraton Bali Kuta Resort - CHSE Certified?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Sheraton Bali Kuta Resort - CHSE Certified provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 230000 per vehicle applies.

Where is Sheraton Bali Kuta Resort - CHSE Certified located?

Located in Downtown Kuta, this beachfront hotel is connected to a shopping centre, just steps away from Beachwalk Shopping Center and Kuta Beach. Poppies Lane II and Kuta Square are also within 15 minutes.

Sheraton Bali Kuta Resort - CHSE Certified Reviews

Sheraton Bali Kuta Resort - CHSE Certified Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 528 out of 920 reviews" "
" "10 - Excellent 57%
Rating 8 - Good. 279 out of 920 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 69 out of 920 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 30 out of 920 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 14 out of 920 reviews" "
" "2 - Terrible 2%

9.1/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

8.7/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nur Amalia Binte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was my first trip to bali with my family and mum and we had a wonderful experience staying at Sheraton Bali Kuta Resort. The view was breathtakingly gorgeous as Kuta Beach was just across the hotel. (We took 2 rooms with the ocean view by the way) . We were welcomed with a nice ginger flavoured drink while waiting to check-in. I requested them to do up a mini birthday decorations for one of the rooms to surprise my mum since it was her birthday, and my mum was delighted with the surprise ( a small cake, together with the birthday banner, flower arrangement and a birthday towel cake shaped). Breakfast at daily social was also good with good mixture of local, western and indian varieties. The staff were all friendly and helpful (especially Didi from Daily Social who gave my children bead bracelet with their letter initial) which made our trip so wonderful. Lastly, location is also great as it is located near beachwalk mall and cafes, so convenient. Highly recommended.
Stayed 3 nights in Mar 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Need to fix the lack of hot water. Staff excellent. Breakfast buffet amazing
Stayed 1 night in Feb 2023

10/10 Excellent

Massimo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great service and great breakfast.
Stayed 5 nights in Feb 2023

4/10 Poor

Mitesh

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel desperately needs a renovation. This is an old hotel and definitely not 5 star.
Stayed 2 nights in Jan 2023

4/10 Poor

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We stayed for four nights & three of those nights we had power issues. First night light switch to turn off mirror in bathroom did not work, maintenance out to fix it. Next night lost power whilst sleeping woke up at 12.30pm sweating had to call out maintenance again, to fix breaker went. Then final night arrived home 1pm to no power at all. Again maitenance has to come disconnected outside light so power would work. Could not go to bed until 1.30pm. Thought staying at a Sheraton would not have these issues?

4/10 Poor

Phurida

Travelled with family
Disliked: Staff & service
service was not that great, we slept in a room next to the elevator and it was super loud (hard to sleep)

10/10 Excellent

SANGWOOK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Kuta 6 days, and it was stormy weather 4 days. But we were still able to go out for shopping, eating, and having massage, since we could walk to the Beachwalk underroof. That was the main reason why we decided to stay in this hotel as we were travelling in the rainy season. Unlucky that we could not walk down the alleys or visited neighbor towns. This hotel provided everything we expected from the name Sheraton, nothing short. Location wise it is very good, and at the same time very bad. Right in front there is Ocean, right next to it there is a huge shopping mall. But the traffic was terrible. Most of the time, walking was faster than moving cars. Overall, I want to go back to this hotel when I can enjoy the sunny days.

8/10 Good

KI HO

10/10 Excellent

Pui Wan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff we met throughout our stay are really wonderful. I love the bed, the spaciousness and brightness of the room. But I asked for ocean view and the room was facing the Beachwalk mall even though I can still see the ocean in the background.
Stayed 3 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
I love this hotel! The staff are fantastic - always doing anything they can to make your stay more enjoyable. Great room, fab location. The breakfast buffet is incredible! The staff made my birthday celebration extra special - terima kasih, thank you!
Stayed 6 nights in Dec 2022