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Altinsaray Hotel

Photo gallery for Altinsaray Hotel

Primary image
Outdoor pool
Outdoor pool
Balcony
Balcony

Overview of Altinsaray Hotel

Altinsaray Hotel

3.6/5 Good

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Yilanci Burnu Mevkii, Kusadasi, 09400

Explore the area

  • Popular LocationAtaturk Hill6 min walk
  • Popular LocationScala Nuova Shopping Center16 min walk
  • Popular LocationLadies Beach16 min walk
  • AirportIzmir (ADB-Adnan Menderes)69 min drive

Choose dates to view prices

About this area

Kusadasi

Located in Kusadasi, Altinsaray Hotel is near the beach. Kusadasi Castle and Ephesus Ruins are local landmarks, and some of the area's attractions include Aqua Atlantis and Camlik Railway Museum.

What's nearby

  • Ataturk Hill - 6 min walk
  • Yilanci Burnu - 8 min walk
  • Kaleici Mosque - 15 min walk
  • Scala Nuova Shopping Center - 16 min walk
  • Ladies Beach - 16 min walk

Getting around

  • Germencik Ortaklar Station - 28 min drive
  • Izmir (ADB-Adnan Menderes) - 69 min drive

About this property

Altinsaray Hotel

Hotel for sandy fun and salt air, near Kusadasi Beach
At Altinsaray Hotel, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa. All 45 rooms offer free WiFi, minibars and LCD TVs with satellite channels. Other amenities available to guests include room service, hairdryers and safes.
Altinsaray Hotel offers 45 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Free self-service breakfast available daily 7:00 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • French

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Spa open daily
  • Turkish bath/hammam

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 23 March and 30 April.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 45 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from April to September
Pool access available from 10:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Altinsaray Hotel Kusadasi
Altinsaray Kusadasi
Altinsaray
Altinsaray Hotel Hotel
Altinsaray Hotel Kusadasi
Altinsaray Hotel Hotel Kusadasi

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 17 out of 63 reviews
5 - Excellent 27%
Rating 4 - Good. 21 out of 63 reviews
4 - Good 33%
Rating 3 - Okay. 13 out of 63 reviews
3 - Okay 21%
Rating 2 - Poor. 8 out of 63 reviews
2 - Poor 13%
Rating 1 - Terrible. 4 out of 63 reviews
1 - Terrible 6%

3.5/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.6/5

Property conditions & facilities

3.8/5

Eco-friendliness

3/5 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
Only that is likable is the distance view of the architecture from far away, from a distance. Once you get close and near to the building, you will be disappointed by the condition and malfunctioning of the doors of the rooms. Many doors to the rooms do not close or even open when you need to open. I was able to stay a very long time before the Expedia reservation. Only reason I chose to stay here was due to a mutual contact with the manager of the hotel. He is personable, social, and friendly. Beds are new and comfortable. Unfortunately, cleaning was extremely disappointing. Despite returning to stay in the same room days later, the dead fly was still stuck on the wall. It is disgusting and unbelievable housekeeping was not able to remove it from the wall. It was visible unless she was blind! What is more is, it is actually right above the head space of the bed. I stayed at several different rooms. Once, there was a used face mask forgotten hanging from the mirror of the make up desk. 2 of the rooms had a dripping AC unit from above where you could not get outside or open your balcony door. The dirty water was spraying with the wind so you could not sit or dry your towels on the balcony. Major renovation and repairs are needed urgently. Otherwise, the staff members are all very kind and nice. Except, the guy called Baris. He is negative and intending puns all the time. You can feel his negative energy even if when he is smiling. I tried to avoid him as much as I could
Stayed 1 night in Sep 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It would be a nice improvement to have window screens to allow fresh air at night without mosquitos getting in.
Stayed 1 night in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cheap but the rooms need updating
Stayed 10 nights in Jun 2019

2/5 Poor

Disliked: Cleanliness, staff & service
The room is too small, too old. airconditionor didn't work properly.
Stayed 1 night in Sep 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great. Nice views The check inn was so easy. The only issue us that the beds squeak too much when you move at night. LOL
Stayed 1 night in Aug 2019