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Reviews of Suhan Seaport Hotel

Suhan Seaport Hotel
Turkmen Mah Tumen Sok No10, Kusadasi, Aydin

Reviews

6.4
Rating 10 - Excellent. 22 out of 107 reviews" "
Rating 8 - Good. 28 out of 107 reviews" "
Rating 6 - Okay. 23 out of 107 reviews" "
Rating 4 - Poor. 15 out of 107 reviews" "
Rating 2 - Terrible. 19 out of 107 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

4.0/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Pauline

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
1. Door not secure 2. Dirty sheets 3. Broken light fittings 4. Missing skirting 5.Continually leaking air con unit 6. Broken blind so no privacy in bathroom 7.Build up of rubbish outside 8. Very limited shade around pool. Ichecked out after 1 night of a 2 night booking and am still waiting for a refund! I would avoid this hotel. The manager tried to be helpfulbut still no refund. Expedia customer service severely inadequate and very disappointing.
Stayed 2 nights in Jul 2023

2/10 Terrible

Mark

Stayed 1 night in Apr 2023

2/10 Terrible

L

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
The hotel was totally the opposite of overall reviews. Dirty room, hair everyehere, from bed to floor, so dirty under the bed, bathroom terrible, water awfull, brushed my teeth with bottled water, I was afraid to touch anything in the room because of the dirty room from top to bottom. Just couldn't wait to leave.
Stayed 2 nights in Nov 2020

10/10 Excellent

Jacobus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front office staff are Very friendly . The room was neat and clean The View over Kusadasi is spectacular
Stayed 5 nights in Oct 2020

8/10 Good

Verified traveller

Stayed 7 nights in Oct 2020

10/10 Excellent

FERHAT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzel ama Kahvaltı yok
sadece böyle güxzel bir otelde oda+kahvaltı olmaması üzdü. gene de güzeldi. teşekkürler
Stayed 1 night in Nov 2019

4/10 Poor

YUN LIONG

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
No apologies for what had happened to us.
Hotel main switch box had burnt out some line. Opposite rooms had electricity. My room had no electricity for whole night until morning. Stay in darkness until 2am, slept without taking shower.
Stayed 1 night in Aug 2017

4/10 Poor

Gurdal, Virginia

Disliked: Cleanliness, staff & service, room comfort
I thought that hotel was new and has new stuff but hotel was old but clean
Stayed 1 night in Aug 2017

4/10 Poor

Heather, New Zealand

Disliked: Staff & service, property conditions & facilities, room comfort
Not recommended
Beautiful view from room but old fixtures eg air con barely worked and blew hot air on to balcony so couldnt sit out there. Fridge was off when arrived and didnt chill well. No minibar. No information given about facilities, breakfast etc. Room not well soundproofed. Only 1 lift working for all guests so had to use stairs several times to 4th floor. No English from reception team (although they did call someone to assist with language) and unhelpful when requested assistance to book airport shuttle. Breakfast very disappointing range of food. Stayed 1 night and very pleased to move to new hotel after that.
Stayed 1 night in Jun 2017

8/10 Good

Gordon

Liked: Staff & service
Overnight stay
Virtually empty but all services that we needed were in operation. Pool bar and massive jacuzzi were closed Bedroom with fabulous views of all kusadasi was sufficient with only the shower cubicle showing signs of wear and tear Steep incline from the yacht marina but only 100mtrs was manageable and restaraunts were close by
Stayed 1 night in Jun 2017

8/10 Good

Amira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good. No maps for any kind of attraction around the city.

6/10 Okay

jack, Atl

Liked: Staff & service, room comfort
Great view in need of updating
Hotel needs updating Get the ocean view as it is the best thing about the hotel. Lady at front desk, Gilda was super helpful Public areas great room needs an overhaul

8/10 Good

kim, Perth Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Fantastic hotel and staff. Wonderful views & a short walk to the marina

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent break away! Highly recommend!!!
Lovely hotel with great friendly atmosphere. Lovely clean and comfortable rooms with balcony view of harbour and pool. Not too far a walk from centre along the sea edge.

8/10 Good

Berkan

Stayed 2 nights in Apr 2024

2/10 Terrible

Irina

Stayed 2 nights in Sep 2023

8/10 Good

Seher

Stayed 2 nights in Jun 2023

8/10 Good

gani

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

2/10 Terrible

ARDA

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2020

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2020

10/10 Excellent

Coskun

Stayed 1 night in Oct 2020

10/10 Excellent

ekber tuğbey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2020

8/10 Good

Busra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

oguz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kalınabilir bir tesis
Gayet güzeldi. Tavsiye ederim.
Stayed 1 night in Sep 2019

4/10 Poor

Elfie, Bei Rastatt

Disliked: Cleanliness, staff & service, property conditions & facilities
Kaum zu Fuß zu erreichendes Hotel.
Von den vier Tagen, wurde das Zimmer erst nach mehrmaliger Aufforderung gemacht. Am 3. Tag war die Schlüsselkarte gesperrt, "Programmfehler", keine Entschuldigung. Die Duschkabine war alt und gammelig, die Wasserhähnen ebenso. Das Wasser lief im WC dauerhaft, daher lauter braune Schlieren, Wasser aus dem Beckenhahnen lief spärlich. Kein Kosmetikspiegel, ziemlich einfach das Bad. Im Zimmer hing der schmutzige Vorhang auf den Boden und abgeputzt wurden die Möbel, wenn überhaupt, sehr schlampig. Im Flur gab es nur einen Bewegungsmelder, der schlecht ausleuchtete. Kein englisch sprechendes Personal am Empfang. Am 3. Tag gab es kein Frühstücksbufett mehr, den Kaffee aus Plastikbechern, der war jedoch gut. Ebenso die Aussicht.. Aus dem Zimmer konnte man nicht hinaustelefonieren, dazu musste man in die City, die doch ein ganzes Stück weit entfernt war!
Stayed 5 nights in Sep 2017

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Sep 2017

10/10 Excellent

Atilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Konum, deniz goren oda manzara muthisti.
Stayed 3 nights in Sep 2017

2/10 Terrible

Orhan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otopark yok, temizlik vasat, kahvaltı kötü, minibar in fişi bile takılı değilken ekstra kullaniminiz oldumu diye komik bir soru sormasalar iyiydi :)
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

8/10 Good

Recep umut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Wifi hiç bir konumda çalışmiyordu ve bununla ilgili herhangi birsey yapamayacaklarini söylediler ayrıca HK odaya hiç girmedi
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Resimlerde gosterildigi gibi degil.
Ilk odamizin tuvaleti cok kirliydi. Bizim de onayimiz ile ucretsiz olarak klimasi calismayan bir suit oda ile degisimi sagladilar. Ancak bu odanin da durumu ne yazik ki kotuydu. Suyun inanilmaz derecede kotu kokmasi sebebi ile banyoyu da kullanamadik. Mini bar da bombostu. Kahvaltinin da kalitesi ne yazikki cok dusuktu.
Stayed 1 night in Aug 2017

2/10 Terrible

mel, germany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
just cheap
The staff was more than unfriendly, they didnt even say hello. Never. When we had a question they barely tried to help. The hotel is at a hill. If you arent sporty you have to take a Taxi to get there. They didnt change the towels we had to ask for it almost every day! Overall it wasnt a nice stay. Only positive thing was the cheap price.
Stayed 7 nights in Jul 2017

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Old hotel
The price each night was Great, but the hotel is very old. We have been there ohne Night...in check in it take too much time, at was in the night. They had no found my paid reservation..the room was Not so clean..the room was too loud. Also the breakfast, it was Not clean..only two good things: the Price and the view from the pool
Stayed 1 night in Jul 2017

6/10 Okay

Hanna, Sweden

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A modest hotel, friendly staff
I booked a room with a sea view but it was not nice because the room was on the first floor and the restaurant's music was able to be heard to the room until late at night. The room on the garden side was very silent. The staff was very helpful and did it's best even though they did hardly understand English.The bathrooms were in a quite poor condition. Breakfast was delicious.
Stayed 6 nights in Aug 2017

2/10 Terrible

birol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kötü
Otel çok eski, çepmeden deniz suyu akıyor ilgi alaka yok, banyoda paslı eşyalar var
Stayed 1 night in Aug 2017

4/10 Poor

KIVILCIM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odaların temizliği çok kötü, banyo berbat ve pis bir durumda. Duş sürekli taşıyor. Kahvaltı vasat, yeşillikler çamurlu. Havuzu çok güzel ve tertemiz.
Stayed 3 nights in Aug 2017

8/10 Good

Muharrem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Başarılı
Bence gayet başarılı bir oteldi
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2017

4/10 Poor

Sonay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rezervasyon için saat 12:00 olduğu halde 45 dk filan bekletildik. Oda da resmen sigara kokusu vardı odalarda sigara içilmiyor dendi ama alakası yok. Odaların temizliği iyi değildi yerde olan halı çok kirliydi. Klozetde pas lekeleri vardı genel anlamda memnun kalmadık.
Stayed 7 nights in Aug 2017

4/10 Poor

BARIS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointment
Otelin konumu haric guzel olan hicbir detay mevcut degil. Havlulardan carsaflara zeminden kucuk detaylara kadar pis. Odada diger musterilerden kalan corap bulabilirsiniz. Kahvaltida bayatlik sulandirilmis icecekler yikanmamis meyveler sizi rahatsiz etmiyorsa afiyet olsun :)
Stayed 2 nights in Aug 2017

6/10 Okay

Ezgi

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Sinan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Enver

Liked: Cleanliness, staff & service, property conditions & facilities
Dus suyu
Hersey guzeldi, fakat sicak su yoktu ve havuz suyunun tadi vardi. Bu konuda memnun degildim
Stayed 1 night in Aug 2017

8/10 Good

ZAFER

Liked: Cleanliness, room comfort
İnternet çok kötü ve kahvaltı sırasında personel tavrı çok değil ama biraz değişikiti, yeri güzel, manzarası süper.
Stayed 1 night in Aug 2017