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"This place is amazing and there is so much to see and do. The staff and meals were excellent. So of the finest food we have ever had the pleasure of having."

"Incredibly unique experience and exactly as expected! Facilities are warm and well cleaned and maintained. Because Kiruna was too warm, the hotel was actually melting when we arrived and so we got a free upgrade to Ice Hotel 365 which was very nice of them. Unfortunately in the private connected bathroom, the under sink pipe was leaking. Everything else went smoothly. They have 24/7 lobby staff so if you’re having trouble sleeping in the cold, you can sit, relax, and drink free hot lingonberry juice. Highly recommend booking activities eg Sauna Ritual or Ice Carving. It’s nicely centrally located so we walked to the Sámi Museum as well. "

"The breakfast buffet was very good, pancakes for the kids, fresh bread with an excellent variety of toppings including smoked and cured salmon. The sauna was very nice (note that it is a co-ed shared sauna). But the indoor pool was not heated (at least not sufficiently for my taste). Much of the area around the hotel was under construction. The library room was closed due to remodel. The room was very nice with a bunk bed for the kids."