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"Fantastic experience! The staff was above and beyond the best! Very friendly, informative, helpful in every way. The ice hotel experience was something I will never forget! The coolest experience ever! I highly recommend this adventure and I would love to come back to this area again maybe in the summer next time. "

"Staff were helpful and English excellent. The cabins are well designed and spotlessly clean. If you’re sick of your cabin there r plenty of spaces in lobby to sit, people watch (power points scattered around), look at snow. Neat gift shop and hires snow gear. Bar seems to be avail most of day. Food/restaurant excellent choices; the breakfast buffet is superb everything from health shots (beetroot with vitamins) to pancakes, yoghurt, even have wam milk. The only drawback is location w/out car … taxi fr train stn, airport bus is a 15min walk BUT if it’s snowed consider a taxi. Streets can be very slippery. I wish I had stayed longer - it’s the perfect place to relax. I would’ve stayed 4 days. No nearby shops etc if that’s your jam. Price was very reasonable esp as includes b’fast."

"Fantastic hotel and exceptional service."

"We absolutely loved this property. The glass igloo was so quiet and private. There is a wonderful cozy lodge that has everything you could ever need for a comfortable stay. The host was very helpful and kind. "

"Staff friendly and helpful, good choices at breakfast buffet. Nice out look from dining room. Our room was warm and cozy, small but had everything we needed and plenty of storage for our bags etc. Room was very clean."

"People there were very accommodating "

"Nice"

"Friendly helpful staff. Good dinner in hotel restaurant. Nice breakfast buffet. Spacious attractive lobby. Clean room with most of the things one expects. The free shuttle from the train station stopped across the street from the hotel. "