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"Staff were always friendly and helpful. Food was a good variety and delicious. This hotel strives for perfection "

"Good"

"No not at all. I mainly wanted to use the pool since I love swimming. Pool was cold and there were no lifeguards when I tried to swim at 530 pm on Match 5th. It should have been open till 10 pm just like gym.The temperature was supposed to be 28.4 like every other indoor pools in the hotels worldwide. It was only 22C. So I couldn't swim. My reservation was for 3 days. I only stayed one night. Following morning I talked to 2 managers in the hotel they both said there is nothing they could do so I left the hotel in the morning of March 6th. I paid for 3 nights, half board , March 5 ,6 and 7. I only had dinner on March 5th. I didn't even have breakfast on March 6th because I was so upset after talking to the managers. They were not friendly and not willing to help at all. I lost my money thru no fault of mine. I moved to a different hotel with a functioning pool and my vacation ended up being more expensive unexpectedly and unfairly. I would give this hotel 1 star "

"The internet was extremely slow, only about 10 MB, and only on one device. The minimum internet speed must be not less than 50 MB. Because of the slow internet, I wanted to cancel my stay, but they wouldn't let me do so without forfeiting all my money. I originally booked for seven days, but after two days I was ready to leave."

"Family friendly"

"Very good"