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"I have a love hate for this hotel. The property is absolutely gorgeous but the problem I run into is the downstairs kitchen. The cooks down there can not even cook an egg properly. Everyday I have to send food back because it is raw, overcooked, or the wrong food. The Cassava restaurant is very very nice and they will cater to whatever you desire with a good selection of fresh caught food. But the downstairs restaurant is consistently mismanaged. One day i was eating a salad and it had a rock in it. I almost broke my tooth. One day I had to send my eggs back three times. This has been an ongoing problem since the last time I visited. I recommend visiting this hotel but avoid the buffet restaurant at all cost if possible."

"Overall very satisfied with everything at the Holiday Inn"

"Very nice stay. Relaxing. Staff and service were excellent"

"Sharon and team were good - food was good"

"The hospitality, housekeeping and general staff were excellent. This Taj is not a 5 star property. As much as one can appreciate its history, it is a dated property, yet it sits in the middle of a bird sanctuary. Be aware, the luxury villas have bathrooms that are open air. They do not have AC! This is most uncomfortable in a tropical climate. The hairdryer is attached to the wall making it impossible to dry your hair in a cool environment. This is not my idea of 5 star."

"Excellent hotel, would highly recommend a stay at Grand Hyatt. The hotel amenities were excellent. We enjoyed the dining options, the buffet breakfast had a wide variety of dishes which were all tasty and the restaurant staff were very attentive and friendly. We were well looked after and were sad to leave. "

"Everything was perfect, the place, the people and it makes you feel! Thank you!"

"Spacious modern , excellent interior throughout . Breakfast and lunch Buffett was exceptional in terms of the quality and quantity of the food available to choose from . Highly recommend this property and look forward to our next stay . Thanks team "

"This is a great hotel if you want to stay close to Fort Kochi but away from the hustle and bustle. The breakfast was top notch and the swimming pool was delightful. The room is spacious with a heavenly shower. The hotel is connected to a mall. I had the most perfect stay. "