No. 1 Jalan P2A, Presint 2, Putrajaya, Wilayah Persekutuan
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel is at the centre of the Government District. Safe and quiet. The Putrajaya lake is just beside the hotel, with the red mosque and Royal place on the other side. The view is stunning.
Property is nice and location fantastic, but some of the electrical maintenance issues became a problem for us forcing us to move rooms. Not a very inhabited area but great from a convention standpoint
Pros:
•Room and cleanliness- Great
•View - Stunning
•Staff nice and friendly
•Breakfast buffet - probably my favourite…lots of food selection
Cons:
• The aircon wasn’t that good…we’d be sweating so much at night
• In room service - ordered wonton noodle soup but it only came with 1 piece of wonton, mostly noodles and a few pieces of chicken - mushroom soup was good but only came with 1 tiny piece of bread but the Nadia goreng was lovely
• Fridge wasn’t really cold
• No a lot of traffic here however, to get to the city it’s pretty far and during peak hours normally take 1.5 hrs by car
Overall, we had a great stay and most of the cons are avoidable so we had almost no problem and would definitely come back!
Checked in was a bit confusing. There was an area to queue which is ten metres away from counter. Myself including some ppl were queing but the receptionist attend to a family who walked straight to her counter instead of those who were in the queue. When i question her, she simply shrug her shoulders. I hope the check in and out process can be smoother esp when they're busy with check in and out customers.
I booked in three times, personal trouble, and it was always a good experience. The breakfast is something else I really liked it . All the staff was friendly and helpful, I hope I can go back sometime.
Soundproof room
Fantastic view of lake and masjid from room.
Comfortable bed
Clean air conditioned gym on rooftop with view
Rooftop pool with view , private.
Good variety of breakfast buffet (get there early) good on one day but just ok the next.
Outdoor activities include kayaking, bicycling, jogging, swimming
The room was good and the view was fantastic. The only thing I didn't like was the customer service. I called the cs for in room dining but to no avail. I called few times but still no avail.
-Requested for connecting room but not given without any explanation.
-Locked out for 30mins before checkout due to key card battery out.
Good thing was just the view of the room
For the price, I would expect a lot more here. The check-in process was a bit clunky and slow. Our room was nice and had a great view, the A/C couldn't quite keep the temperature where we wanted it during mid-day but it was super cold at night. Getting a grab or taxi to anywhere in Putrajaya was troublesome, this seems to be the whole area not just the hotel so I can't blame them too much for that.
Response from Nathan Vaithi, General Manager on 21 Feb 2020
Dear Sir/Madam,
Thank you for sharing your feedback with us! We look forward to welcoming you again. Until then, have a great weekend ahead!
Best regards,
Nathan Vaithi
General Manager
Response from Nathan Vaithi, General Manager on 28 Feb 2020
Dear Syafirulazeem,
Warmest greeting from Zenith Putrajaya. So glad that everything was well during your stay here. We look forward to welcoming you again. See you soon and have a great day ahead!
Best regards,
Nathan Vaithi
General Manager