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Uptown Imperial Hotel

3.0 star property
Travelers find a peaceful urban sanctuary at Uptown Imperial Hotel, where they can refresh in the sauna and discover authentic Chinese cuisine

Choose dates to view prices

The Uptown Imperial Hotel provides a quiet retreat in the city center with its garden space and relaxing sauna. Visitors can enjoy Chinese dishes at Melia Seasons Restaurant or take a break with coffee at the hotel's cafe.

Reviews

5.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Housekeeping

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Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 50.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: MYR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Uptown Imperial Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Uptown Imperial Hotel?

Self-parking is free at this property.

What time is check-in at Uptown Imperial Hotel?

Check-in begins at 3 PM.

What time is check-out at Uptown Imperial Hotel?

Checkout is at noon.

Does Uptown Imperial Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Uptown Imperial Hotel located?

Situated in Kajang, this hotel is 2.5 mi (3.9 km) from Metro Point Complex and 2.8 mi (4.5 km) from Plaza Metro Kajang. Ladang Ternakan Babi and Bangi Golf Club are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.6

5.4

Cleanliness

6.6

Location

5.6

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 7 out of 13 reviews
Rating 4 - Poor. 3 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

Reviews

Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reception less experienced to intertant customer

Need improvement on the front desk,less experienced,check in at 11pm.
Verified

4/10 Poor

Shih Horng

Disliked: Cleanliness, staff & service
The receptionist did not wear a mask properly. Even after I had informed him, he only covers his mouth with the mask, without covering the nose. My family left the hotel next day even I've booked for 3 days 2 nights.
Stayed 2 nights in Dec 2021
Verified

4/10 Poor

Harikrushnan

Disliked: Cleanliness, staff & service

Regret comfort

Horrible. Cockroach infested. Never change bed sheets and towels.
Stayed 3 nights in Jan 2021
Verified

6/10 Okay

Yon Keong

Tv not ok..... Can't fix at all
Stayed 1 night in Sep 2020
Verified

4/10 Poor

Rashidah

Disliked: Cleanliness, property conditions & facilities, room comfort

Nothing Fancy.

Will not recommend this hotel to others. Need to improve a lot.
Stayed 1 night in Jan 2018
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
This is our second time at this same hotel. The last time we stayed two nights. This time we stayed five nights. This time I feel not so welcome. I came back because the first time was good, the staff, the everything. We like the location because of eateries nearby and not crowded as in KL central. The breakfast could have been much better. We were quite unlucky this time as there was a convention on on one of our nights there and the morning, our breakfast was horrible. We were served buffet and the plates were all used up and we had to make do with bowls to eat anything, eg toasted bread and when asked the staff for plates, they like ignore us. Other mornings were better. We hope they can serve more varieties of breakfast other than those same ones every morning. The coffee was not as hot as prefferrred, rather lukewarm for all mornings when there was buffet served. Housekeeping was below par as toilet rolls were not readily available.
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Ok to stay for 1 night. Location not near to town.
Verified

2/10 Terrible

Masri

Stayed 1 night in Dec 2022
Verified

6/10 Okay

MEE FUNG

Disliked: Cleanliness, staff & service
Stayed 4 nights in Dec 2021
Verified

6/10 Okay

Habibah

Stayed 5 nights in Jan 2020
Verified

8/10 Good

Syazana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2017