Interior detail
Check availability

Reviews of The Residences KLCC - Luxury Suites

3 out of 5
The Residences KLCC - Luxury Suites
No. 121, Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 13 reviews" "
Rating 8 - Good. 5 out of 13 reviews" "
Rating 6 - Okay. 0 out of 13 reviews" "
Rating 4 - Poor. 3 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

8.4/10

Cleanliness

8.6/10

Amenities

7.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Ashwin

Stayed 4 nights in Feb 2024

8/10 Good

Eun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice distance but for foreigner , it is hard to contact the hotel person .because it is residential hotel . The other one is nice .
Stayed 3 nights in Oct 2023

8/10 Good

RENE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Friendly staff. Beautiful views especially from the pool. My only negative comment was my initial instructions said to meet at an alternate address for check-in procedure which was incorrect and inconvenient. This information is wrong. Meet at The Tropicana Residence address for check-in. Expedia, please change your instructions. YouTube: renaygarseeya
Stayed 3 nights in Oct 2023

10/10 Excellent

Frederick

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
After arriving late on the first night there was nobody there to let us in, so it started off badly losing the first night of first day. They say that you have to contact them 24 hours before you arrive, If you’re late, however, our flights were delayed two hours, so there’s no way we could’ve known that 24 hours prior, the next day we arrived at the apartment and the apartment is beautiful. The pool is fabulous with an amazing gym. We extended one more night at this apartment, I’d highly recommend staying here, but you have to remember at this apartment, There’s absolutely no water no tea no coffee so you have to arrange all those on your arrival this is one thing they could improve on, just having a few bottles of water in the apartment, after all this is KL it’s a very hot climate. I will stay at this property on my return trip.
Stayed 4 nights in Aug 2023

10/10 Excellent

heryanto

Travelled with group
Liked: Cleanliness, room comfort
nice place, top view, close to KLCC
Stayed 3 nights in Jan 2023

4/10 Poor

Noorrisham

Travelled with family
Liked: Amenities
Poor Aircon. No local TV Channel. The response of Property Manager was poor as we complain few times about aircon but nothing he can assist. No tissue provided.
Stayed 1 night in Jul 2022
Response from PRIYA on 16 Aug 2022
Deepest apologies for the unhappiness caused during our stay. We will investigate on this case and look into this matter and shall get back to you in 2 weeks time.

10/10 Excellent

James

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2022
Response from PRIYA on 16 Aug 2022
THANK YOU

8/10 Good

Sandra

Travelled with family and small children
Liked: Amenities
Love the location. Pool was nice. Appartement is large enough. Includes some kitchen basics like few plates and ustencils but i would have liked few more like coffea machine, toaster, a starter soap kit for dishwasher and washing machine. The 2 main negatives for us was a bad smell in the main bathroom, and the AC that stopped working almost every day and we had to call him each time (3 times).
Stayed 6 nights in May 2022
Response from HI on 3 Jul 2022
THANK YOU SO MUCH COME AGAIN

10/10 Excellent

SUSAN

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019

8/10 Good

Kader

Travelled with partner
Liked: Cleanliness, amenities
Buenas vistas
Stayed 1 night in Dec 2023

4/10 Poor

Joaquin

Business traveller
Liked: Cleanliness, room comfort
Bad experience
They will ask via whatsapp for bank transfer of 300MYR before arriving there for check-in. Unacceptable! I had no wifi in the room and the worst of all was that I payed for a scenic view room and I was given a standard room i stead. Their reply was that they dont offer different prices by the type of view. NOT RECOMMENDED
Stayed 2 nights in Jan 2023

8/10 Good

Noel Aloysius

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sehr zentral, gute Location. gerne wieder.
Stayed 20 nights in Apr 2022