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Reviews of The Heritage Serviced Suites

4 out of 5
The Heritage Serviced Suites
Heritage Residence, Jalan SB Dagang, Seri Kembangan, Selangor

Reviews

6.4
Rating 10 - Excellent. 2 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 3 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 2 out of 14 reviews" "

7.0/10

Cleanliness

6.2/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel has not been maintained well.
For the price paid, the hotel is disappointing. I understand that was a discounted price too.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good facilities but poor management
Lobby is empty when check-in. Wait about 15 minutes for service. Room is clean and comfortable. Room card can open room door but not car park. Ground floor car park is manage by other company. Need to paid car parking fee when I arrived. After check out the room I got charged parking fee again.

8/10 Good

Muqtada, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel Just my opinion if hotel provide few basics utensils (new set ) in each booking it will be more convenient for guest. .no need to buy. Provide extension plug..so faar no plug vlose to computer table. In rooms shod provide phone to contact front desk any time. In front desk can recruite more staff for more efficient services. Food and transportation no problem. .all are easily accessible.

8/10 Good

Izuan Bahtiar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Urban style accomodation
The hotel was great. However, no booking confirmation email at the hotel upon check in.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE ROOM VERY DUSTY
THE ROOM NOT CLEAN

2/10 Terrible

Heng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Counter Poor service，after check in reception can't explain clearly location car park area.when back to office was close early 1 hour & no contact phones number. Understood after explained by others people near to car park area. Reception operations only 8am to 11pm only, if emergency case no contactable !!!!!! No suitable for family trip !!!

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
SOHO Studio Room
Gas hob no gas, cannot cook. Want single bed, they provide twin bed due to finish single bed room, but hotel staffs keep quiet w/o inform us. TV channel no signal, can see snow only.

8/10 Good

NUR AMALINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and will come again
Good location,room is nice,easy to shop n find entertainment

8/10 Good

Ali Qasem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staying
It was very nice stay

4/10 Poor

anas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

noorazian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
bilik mmg bagus tetapi kaunter khidmat pelanggan sangat tidak membantu. ambil masa lebih 30minit untuk checkin.

10/10 Excellent

Shukri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sangat sesuai untuk penginapan keluarga.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort