Reception
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Reviews of Sunrise Hotel

2 out of 5
Sunrise Hotel
No 15, Jalan Barat, Petaling Jaya, Selangor

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 33 reviews" "
Rating 8 - Good. 12 out of 33 reviews" "
Rating 6 - Okay. 9 out of 33 reviews" "
Rating 4 - Poor. 1 out of 33 reviews" "
Rating 2 - Terrible. 1 out of 33 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located with shops and eating outlets in close proximity.
Stayed 3 nights in Oct 2019
Response from Faisal-Reservation on 28 Jan 2020
Thank you dear guest for kind review.

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Dec 2019
Response from Faisal-Reservations on 5 Dec 2019
Thank you so much Dear guest.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2019
Response from Faisal-Reservations on 21 Nov 2019
Thank you dear guest for your kind review.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the best budget hotel ;)
Stayed 2 nights in Sep 2019
Response from Faisal on 27 Oct 2019
Thank you dear guest, your review is important to us.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
make up room was outstanding.. your hotel verry nice.. mybe u need a uniform.. and a bit lighting in your lobby.. otherwise.. your hotel was awesome
Stayed 3 nights in Oct 2019
Response from Faisal- Reservations on 14 Oct 2019
Thank you dear guest for your kind review. We will definitely look about lighting in the lobby.

8/10 Good

bb

Travelled with family
Liked: Cleanliness, staff & service, amenities
a bit smell
Stayed 1 night in Jun 2019
Response from Alex on 3 Jul 2019
It seems that you aren’t completely satisfied with our services. Be assured, we’ve marked a note of this issue and we’ll strive to ensure better services further. Regards, Alex

6/10 Okay

Lau, Melaka

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Can provide hair dryer,
Stayed 1 night in Jun 2019
Response from Cheshta on 26 Jun 2019
Hi, Thank you for sharing this with me. We’ve cascaded the same to our concerned team and we’ll try our best to keep up with your expectations. Have a great day! Regards, Cheshta

6/10 Okay

Stephen

Liked: Cleanliness, property conditions & facilities
Average - small, but clean rooms.
Room was small - double bed took up much of room - not much space for anything else. But room and bathroom were clean - bathroom looked like it had recently been refurbished. Reception had no rooms set aside for us (party of 4, booked 3 rooms) even though we'd booked 3-4 months ahead via hotels.com. They blamed hotels.com.......but the next day they "found" the reservation - so not sure where the fault truly lay. It may be worth ringing ahead to ensure they do have your booking if you stay here!
Stayed 5 nights in Nov 2018
Response from Sunrise Hotel Team on 2 Jan 2019
Thank you for your kind review. We believe we clear things to both you and your guests. Thank you again.

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
I had a family room, so the size was fine. Staff friendly. Close to the Hilton where I attended a conference, so I appreciated the proximity (140m). Almost wouldn't let me in because they didn't receive an email from hotels.com. The guy who served me could have handled it better after my long day and late arrival. Not great to be greeted with 'We don't have a record of your payment and we are fully booked.'
Stayed 4 nights in Nov 2018
Response from Faisal on 28 Nov 2018
Thank you for your kind response. Wish you all the best.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Sunrise Reservation on 6 Nov 2018
Thank you so much, See you again.

2/10 Terrible

Ferdous

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2018

8/10 Good

Skeeter, Sarawak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Well located
Well located but no window. no refrigerator, no milk, old and worn towels. Staff very professional, friendly and most helpful..
Stayed 6 nights in Mar 2018

8/10 Good

KA LOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

10/10 Excellent

Ankit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location... Comfortable stay
Clean rooms, comfortable beds, Free WiFi, Electric Kettle, Cups, Tea & Coffee Pouches. It is definitely a Value for money Hotel. The person on front desk was polite and helpful. Windows are available only in Family rooms. Best thing is - it is walkable distance from lrt station, Supermarket is just downstairs, and there are lot of eating places around.

6/10 Okay

Datin raja hajizah

8/10 Good

Cheng Weng

Liked: Staff & service, property conditions & facilities
Friendly staffs... overall not bad...

10/10 Excellent

M.Ali, Sg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and service friendly staff.
Good stay if not for wifi intermittent loss. Very clean room, really appreciate & kudos to the housekeeping. Overall it's value for money.

10/10 Excellent

MASTURA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Teoh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel
a lots of restaurant nearby , room very clean

6/10 Okay

Verified traveller

Review
ok

8/10 Good

Lee, Johor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
Very clean and comfortble to stay. Will come again!

8/10 Good

sfmn

Liked: Cleanliness, property conditions & facilities, room comfort
comforting
one night stay wouldn't be enough for this comforting room.

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and good hotel
I have a good stay just check in early need pay extra.

4/10 Poor

Jerome

Disliked: Cleanliness
Room was good except for the cockroachs.

6/10 Okay

BEE NI

Liked: Cleanliness
Disliked: Property conditions & facilities
Very noisy at night
The room is clean,washroom very comfortable,the only thing is that the room next to my room was too noisy the whole night.

6/10 Okay

Verified traveller

Disliked: Cleanliness

8/10 Good

teik chooi, Malaysia

Liked: Cleanliness, property conditions & facilities, room comfort
Value for money
Worth for money. Clean and comfortable room.

10/10 Excellent

GUN, Alor Setar, Kedah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, cleanliness of room and comfortable. Just lack of parking lots.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find food
Excellent. Will reserved again

6/10 Okay

SHAIK MOHAMED, UAE DUBAI

Disliked: Cleanliness, room comfort
Rooms to be cleaned properly

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Kleines Hotel für eine Nacht
Kleines Hotel für einen Kurzaufenthalt geeignet. Sehr nettes Hotelpersonal und saubere Zimmer.