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Reviews of SPOT ON 90137 Casavilla Hotel Pudu

2 out of 5
SPOT ON 90137 Casavilla Hotel Pudu
24 Jalan Pudu Lama, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Reviews

3.4
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 2 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

2.8/10

Cleanliness

6.0/10

Staff & service

2.0/10

Amenities

2.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

4/10 Poor

Boy

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
No booking online and cannot refund
Stayed 1 night in Mar 2023
Response from Eva on 15 Mar 2023
Hi, Guest! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Eva

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Smelly dirty place
This place is very dirty and smelly. I can't understand why it's even in this Hotels.com coz the place looks like the shelter for homeless ppl. The toilet is not attached and the common toilet is very dirty and the sink doesn't even got water supply. The Aircon is just for show and not working, don't even have a fan. The TV is also very dusty and the room is very dirty and smelly that we can't even sit in the room. We checked out straight after we see the room. Can't even try to stay a minutes as the place is very very smelly.
Stayed 1 night in Jun 2022
Response from Noah on 20 Aug 2022
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

4/10 Poor

Shirley

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Wasn’t very nice… dirty
Stayed 3 nights in Mar 2023
Response from Lisa on 1 Apr 2023
Hi, Shirley! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Lisa