Outdoor pool, open 9:00 AM to 7:00 PM, lifeguards on site
Check availability

Reviews of R&D Stay Services

3.5 out of 5
R&D Stay Services
2A, Jalan Galloway, Kuala Lumpur, Kuala Lumpur

Reviews

9.0

Wonderful

Rating 10 - Excellent. 13 out of 26 reviews" "
Rating 8 - Good. 12 out of 26 reviews" "
Rating 6 - Okay. 1 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, room comfort
Value for money
Siti was fantastic at check in and easily contactable Apartment was good and in a great location Close to train monorail Chinatown and shopping.Would stay again as it is good value Pool is amazing and well maintained .Lobby is not airconditioned and gets quite hot .But overall worth the money
Stayed 7 nights in Jan 2020
Response from Debbie on 24 Jan 2020
Thank you for the stay and hope to see you again soon.

8/10 Good

Zac, Pulau Pinang, Malaysia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In my opinion, it was quite an enjoyable stay. Equipment and electrical appliances were provided but I did not really want to use it (e.g. rusty electrical kettle, bread toaster). The cleanliness was okay (just some stains on walls, bedsheets), and the settings were magnificent. One thing I was not happy with, was that the neighbors made a lot of noises at the hallway. It was quite disturbing especially at night or in the midnight.
Stayed 2 nights in Nov 2018
Response from Debbie on 14 Dec 2018
Thank you for the stay and well noted on your feedback. Hope to see you soon.

10/10 Excellent

Klimenty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in KL
Very large suite in convenient location. It was clean and comfortable. 10 min walk to Petaling st.as well as Bukit Butan and The Time Squere. Great value for the money.
Stayed 3 nights in May 2018
Response from Debbie on 1 Jun 2018
Thank you for the feedback and hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Comfortable stay
The fact that here is no reception and no email address on hotels.com makes it mandatory to call the hotel for arrangements etc. costing someone without a SIM card long distance charges. Otherwise, the hotel was very clean, spacious, and close to most major attractions (within a 30min walk).
Response from Debbie on 24 Apr 2018
Thank you for the stay and hope to see you again.

10/10 Excellent

Mary T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay .
Very convenient to eating and shopping venues .Great infinity swimming pool.Check ìn requires a phone call on arrival at foyer but this is not an issue.Assured that keys available 24/7.We arrived MN for an over night stay .Kitchenette with minimal crockery available. Fridge ,microwave and even a laundry machine which is such a bonus .Basic but comfortable enough.Will stay again .Contact person very pleasant and helpful .
Response from Debbie on 19 Apr 2018
Thank you for the stay and hope to see you again.

8/10 Good

P A

Liked: Staff & service
Good value central apartment with great pool.
We’ve stayed at the Swiss Garden Residences before and like it for its swimming pool and central (to everything) location. The team (Debbie and Bill) at R&D Stay Services were really helpful and reacted very promptly to a request for some badly needed kitchen/dining equipment and the daily housekeeping was a nice addition as very few apartment setups offer this. Overall a comfortable and pleasant stay, though the apartment itself could have benefited from a coat of paint, and am happy to recommend.
Stayed 3 nights in Mar 2018
Response from Debbie on 22 Mar 2018
Thank you Patricia for the stay and hope to see you again soon. Debbie & Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Will return again...
I love the fact that check in was straightforward. We were greeted by Doris. We've got the whole unit with 2 bedrooms for ourselves. Very comfortable for 3 adults & 2 kids. We have no complaint about our stay but would be great that if these would be available should we return; 1)the Wi-Fi, literally no connection throughout our stay. Luckily for us we have our data. 2) I've mentioned to Debbie that the master room is abit dull as one of the cove lighting doesn't lit. She quickly informed the management and told me that would take some time as they need to order the replacement but I make do with it. Housekeeping was done neatly. All of our belongings are intact and untouched. Suitable for families. Very good location and cleanliness is our utmost importance. Will recommend to our friends and family.
Stayed 2 nights in Dec 2017
Response from Debbie on 5 Jan 2018
Thank you for the valuable feedback and hope to see you again.

10/10 Excellent

Sahar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
It's a nice place, great view! Well worth the money. Debbie is very nice and accommodating. Only the Wifi was slow but we had this problem in most of the hotels that we stayed in south east Asia.
Stayed 1 night in Dec 2017
Thank you for the valuable feedback and hope to see you again.

10/10 Excellent

mohd ashari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumb up
Nice place to stay..... very honest staff... staff Doris very friendly... will book again if coming back to kl again
Stayed 2 nights in Nov 2017
Thank for the stay and your feedback. Hope to see you again. Debbie

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verty Good Stay
The stay is very good. Debbie was very helpful in any aspect she can help. The place is ideal for family with kids. Room is spacious, living room, comfortable bed. Big bath room, and the best is the pool, where kids will enjoy. the area is very accessible for Mono Rail or even subway to go around the city. The area is very close also on night food area where you have lots of food choices. Overall stay is wonderful and will recommend the hotel and will surely use the same when back to Kuala Lumpur.
Stayed 5 nights in Oct 2017
Thank you for the stay and your valuable comment. Hope to see you again in the future.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at R&D was very pleasant and comfortable. There is a store in the building that provides for basic needs, a Chinese restaurant on the 6th floor which was convenient if you're too lazy to step out for lunch or dinner. Debbie was easy to get in touch with and very helpful.
Stayed 3 nights in Aug 2017
Thank you Kim for the stay. Hope to see you again.

8/10 Good

kaori, new zealand

Liked: Staff & service
convenient for location
monorail station, chinese market, bukit bintang,shopping malls and restaurants walking distance. swimming pool was beautiful but a little cold side. loved washing machine, lots of hangers and washing hanger.
Stayed 3 nights in Jun 2017
Response from Debbie on 2 Jul 2017
Thank you for the stay.

6/10 Okay

kwok

Travelled with group
Liked: Property conditions & facilities, room comfort
'大至可接受
Stayed 3 nights in Jan 2020
Response from Debbie on 31 Jan 2020
Thank you for the compliments and we glad to have you stay with us. Looking forward for your next visit in KL.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
不設服務台，需要倚靠 WhatsApp 聯絡才能有所需要的服務，包括房間清潔。 整體上地區旺中帶靜，治安較其他地方為佳。不在商業及購物區，商務公幹較適合。 地址欠清晰，的士司機用 GPS 也找不到，最好說清楚在那一座大廈之內。
Stayed 5 nights in Jun 2019
Response from Debbie on 29 Jun 2019
Thank you and have a nice day.

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöne Wohnung in hervorragender Lage!
War zum zweiten Mal in diesem Condo. Wohnung quasi identisch wie beim ersten Mal von hoher Qualität. Theoretisch kann man sich gut selbst versorgen (vollwertige Küche), aber es gibt vielfältige Essensmöglichkeiten in der Umgebung. Der Check-in ist simpel, aber man sollte befolgen was in der Bestätigung steht. Vorabkontakt mit der Schlüsselhaltung und nicht zur Rezeption gehen!
Stayed 4 nights in Nov 2018
Response from Debbie on 14 Dec 2018
Thank you for the stay and hope to see you again.

8/10 Good

CHENG-WEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
離地鐵遠了點， 不過房子就在亞羅街旁邊，很棒。
Stayed 3 nights in Aug 2018
Response from Debbie on 22 Aug 2018
Thank you for the feedback and see you again.

10/10 Excellent

DONGJOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
야시장 가기에 최고의 장소
호텔도 전반적으로 깔끔했고 풀장도 좋다. 체크인하려면 미리 연락해야하는데 금방 오고 친절하다. 야시장까지 걸어서 5분내외면 간다. 먹을거 사들고 와서 먹어도 충분히 가까운 거리. 전반적으로 좋았어서 추천합니다.
Stayed 4 nights in Jul 2018
Response from Debbie on 4 Aug 2018
Thank you for the feedback and hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好！
房間乾淨舒適 空調及熱水都沒問題 有無邊際泳池很加分=） 地理位置旺中帶靜 5分鐘可到達亞羅街 也鄰近pavilion KLCC Lot10等遊客必到景點 整體很滿意
Stayed 3 nights in Jul 2018
Response from Debbie on 3 Aug 2018
Thank you for the feedback and hope to see you again.

10/10 Excellent

Jul feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
吉隆坡旅遊的居住好選項
舒適方便的居住選擇
Response from Debbie on 6 May 2018
Thank you for the stay and hope to see you again.

8/10 Good

kwok

Liked: Staff & service, property conditions & facilities, room comfort
難找菅理人，我住甘多日连上次日数怎换免费住房?
Response from Debbie on 26 Apr 2018
Sorry, we don't understand.

10/10 Excellent

choyeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
강력추천
후기가많이없어서 불안했는데 도착하니 괜히불안해했을정도! 주니어아파트였는데 넓고 깨끗해서 친구와 함께 6박동안 즐겁게 지냈습니다. 드라이기는 필요하면주신다고했는데 저흰 필요없어서 그냥지냈어요! 욕실배수구에 물이 잘안빠지는거 빼면 세탁기도있어서 6박동안 더운나라에서 세탁까지하면서 편히있었습니다! 유명호텔에서 벌레나왔다는 후기들이많아 선택한곳이었는데벌레도전혀없고, 전반적으로 깨끗했어요. 잘란알로야시장과 파빌리온 모두 가깝고 크랩버거로 유명한 vcr카페 바로옆에있습니다. 대체적으로 우버나 그랩을 불러도 시간안에 잘 도착할정도로 지리적으로 너무좋았어요! 이곳에있는 수영장도 너무예쁜데 저희가 시간이없어서 마지막날봤다는... 무료로 이모든걸 즐길수있다니 꼭추천하고싶구요. 쿠알라룸푸르를 또 온다면 이 숙소를 또 예약하고싶어요. 6박동안 너무행복했습니다 담에 또뵙고싶어요!
Response from Debbie on 26 Mar 2018
Thank you for the stay and hope to see you again.

8/10 Good

LAYIM

Liked: Staff & service, room comfort
제대로 위치좀
위치찾느라 엄청고생한거빼면 대체로만족! 이건진짜 설명부족임...
Stayed 1 night in Jan 2018
Response from Debbie on 3 Feb 2018
Thank you for the stay and hope to see you again.

8/10 Good

Mazen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018
Response from Debbie on 17 Jan 2018
Thank you for the stay and hope to see you again.

8/10 Good

Luqman

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Perbaiki perkhidmatan penyambut tetamu
Keseluruhannya sangat memuaskan, cuma staff tidak mampu bertutur dalam Bahasa Malaysia , tidak menunggu saya serta kami dikenakan bayaran letak kereta sedangkan dinyatakan Parking Percuma
Stayed 1 night in Nov 2017
Thank you for the stay and your feedback. We hope that we can be a better service for you in the future.

10/10 Excellent

Yi Ning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2017
Thank you and see you again.

8/10 Good

Ahmad

Liked: Property conditions & facilities, room comfort
Good apartment near to bukit pentang area
The apartment is a part of swess garden residence but different management , you enjoy the breakfast for 40 ringgit and enjoy the hotel facilities including the swimming pool and main resturant however, the gym was under renovation so it was difficult to use it more effiecently . Overall the apartment is good and having full furniture and size of bed was adequate and having one sofa as well and small kitchen while the washing machine have no dryer
Stayed 4 nights in Jul 2017
Thank you.