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Reviews of Prime Hotel

3 out of 5
Prime Hotel
11 Jalan Barat, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Reviews

7.8

Good

Rating 10 - Excellent. 1 out of 9 reviews" "
Rating 8 - Good. 6 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Hui Min

Stayed 1 night in Mar 2024

6/10 Okay

Yu Win

Business traveller
Liked: Amenities
Convenient and central location but the bed cleanliness is kinda bad
Stayed 3 nights in Dec 2023

10/10 Excellent

Sofiah Nadhirah Binti Zainuddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room in Prime Hotel didn’t secure with no unlock in door
Stayed 2 nights in Dec 2023

6/10 Okay

Luke

Business traveller
Liked: Staff & service
Disliked: Room comfort
Service was good.. but the stay was disappointing
When I arrived, it was preyer time so I had to wait 5 minutes to be served. This was not a problem and another worker served me water in the mean time, just a heads up for those arriving from long flights. The room was relatively nice and spacious… however the whole time I stayed… there was one major issue… the walls are paper thin and there is nothing under the doors to stop sound traveling, hence you can hear a phone conversation from the other end of the hall way… and unfortunately as we know in Asia it’s every man for themselves… so no one respects quiet time…. Noise all night every night. I ended up staying out late for two nights of my 4 night stay due to this reason… last night there was an alarm that went off in the floor above me… possibly someone smoking… I went down and told staff and they fixed this rather quickly… overall for the price it is ok, however I would personally like to stay somewhere a little more sound proof and with rules regarding noise after 11:30… oh and once again not an issue for me… but if you want to bring alcohol into the hotel… that’s not allowed (just a heads up).
Stayed 4 nights in Jul 2023

8/10 Good

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best short stay layovers
Very small rooms and all inclusive small asian style bathroom. First night room with no window felt like sleeping in a pine box. Window room is a must as it added more tranquility and felt larger due to natural light. Staff and Reception were the top assets of the Hotel. Friendly and very service oriented. Good place for short stays with minimal baggage. Great location and short walk to multiple malls.
Stayed 7 nights in Mar 2023

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019
Response from PRIEME HOTEL on 17 Dec 2019
Dear Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. Looking forward to seeing you again soon. Thanks For Choosing Prime Hotel.

8/10 Good

YEW WENG

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are very nice and the surrounding restaurants and shopping are very convenient.
Stayed 1 night in Apr 2024

8/10 Good

Kenneth

Stayed 1 night in Nov 2023

8/10 Good

Liisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2020
Response from Babul on 18 Mar 2020
Dear Guest, Thanks for leaving us such a wonderful review.We are thrilled that you loved your experience.Looking forward to seeing you again soon. Thanks For Choosing Prime Hotel.