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Ozone Service Suite At Times Square

4.0 star property
This stylish guesthouse in Kuala Lumpur balances urban excitement with poolside relaxation, offering a perfect base for exploring Malaysia's vibrant capital

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Ozone Service Suite At Times Square in central Kuala Lumpur offers a comfortable retreat after city adventures. Enjoy an outdoor pool, a separate children's pool, and free WiFi. The prime location keeps guests close to the city's attractions.

Reviews

3.6 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 60 per person
  • Self-parking fee: MYR 9 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Ozone Service Suite At Times Square have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Ozone Service Suite At Times Square pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ozone Service Suite At Times Square?

Self-parking is available for MYR 9 per night.

What time is check-in at Ozone Service Suite At Times Square?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Ozone Service Suite At Times Square?

Checkout is at noon.

Where is Ozone Service Suite At Times Square located?

Located in Golden Triangle, this guesthouse is within a 10-minute walk of Berjaya Times Square and Jalan Alor. KLCC Park and Pavilion Kuala Lumpur are also within 1 mile (2 km). Imbi Station is only a 3-minute walk and Hang Tuah Station is 6 minutes.

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Reviews

Reviews

3.6

3.8

Cleanliness

5.0

Location

3.4

Staff & service

3.4

Property conditions & facilities
Rating 10 - Excellent. 0 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 3 out of 8 reviews
Rating 2 - Terrible. 4 out of 8 reviews

Reviews

Verified

2/10 Terrible

Weng In

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
have been robbed. finished my payment, reached there and have no one to check in. hotels.com didn't replied at all
Stayed 2 nights in Sep 2017
Verified

2/10 Terrible

Lola

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

unreliable booking

Booked Ozone on 30th April but upon arrival, we were told that our room were given to other guests! The Indian speaking man told me to get my refund from Hotel.com. Ozone is not recommended at all for booking as its not a reliable hotel to stay in. Hotel.com should not have any dealing with Ozone as its reputation will be ruined by the irresponsible attitude of the Apartment management. This is a bad experience!!!
Verified

2/10 Terrible

Samir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

keep away

turned up to find out the agent had cancelled our booking
Verified

4/10 Poor

Hanah

Disliked: Cleanliness, staff & service, property conditions & facilities

Not worth mulling over!

Bathroom tiles were popping out & floor was slippery. One of the sink was choked & 1 of the bathroom light was out - making the bathroom a bit dimmed. The hooks for the hose wasn't fixed. No bathroom mats provided to dry the feet after using the washroom. The toilet bowls were badly shaped - 1 of the seat was broken whilst the rest seemed to have slight problem with the flushing system. There's no WIFI. Some of the bedroom lamp shades were broken. The curtains were collecting dusts. The walls had patches of paint or wallpaper marks. There's no "Qiblat" indications. The door knobs were spoilt. The door lock wasn't functioning so we couldn't "lock" other than solely depending on the locking electronic mechanism. When we called the staff to assist us with WIFI connections & get more bath towels, they didn't respond. We've indicated we needed late check-out & yet, they didn't honour our requests whilst Expedia had specifically told them. For the price they offer, it's not worth the experience at all!!!
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Nice apartment

Expedia should have provided more details and information about Ozone service suite in their website and the itinerary such as Ozone office address and contact person and how to check-in. The information provided on the itinerary only left a phone number which made me confused about where and how to check-in.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

worse stay ever

it was the worse stay in our life could not get any worse then this room was so dirty and there is no such thing is service I REALLY THINK HOTEL.COM SITE SHOULD NOT BOOK ANYONE IN THIS HOTEL/APARTMENTS AND SHOULD BE TAKEN OFF FROM THERE DATABASE
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

4/10 Poor

Not Provided

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort