Dear Sir / Mdm, Kindly refrain yourself from giving a false or fake review. From our record, your booking was flagged as a No Show booking with you did not turn up for check in. You did not perform any check in registration, sign any registration card, nor did we have a copy of your passport for the Tourism Tax verification. We would appreciate if you would not falsely accuse us on a negative experience that did not happened. Moving forward, we have made the decision of not honoring any future booking which will be made by yourself. Thank you. Arief MarkRoom Division Manager

Dear Valued Guest, We very much appreciate your comments regarding your recent stay at the Mercure Selangor Selayang. We are delighted that you had a pleasant stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back in the nearest future. Sincerely,Vengkates RaoHotel Manager

Dear Tyrone, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback from our valued guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Vengkates RaoHotel Manager

Dear Suresh, We very much appreciate your comments regarding your recent stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback from our guest I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.Sincerely,Vengkates RaoHotel Manager

Dear Komala, We very much appreciate your comments regarding your stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback from our valued guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and We hope your next visit will be as pleasant as the previous one.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Mercure Selangor Selayang. I am sorry that you had the unwanted experience; please allow me to express my sincerest apologies.At Mercure Selangor Selayang, we are committed to provide our guests with the highest quality of services and facilities. We sincerely regret the short fall of our service in this instance. Your feedback is important to the success of our organization as we rely on you, our guest to tell us how we are doing and how we can better meet your needs.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Vengkates RaoHotel Manager

Dear Yeow Lee,We very much appreciate your comments regarding your stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Daljit GillGeneral Manager

Dear Zakaria, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Encik Mohd Iskandar, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback regarding cleanliness of our room, wireless internet connection and our reception services. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Dear Valued Guest, Thank you for your kind review and we will check on the issues mentioned. We hope to see you again in near future.Thank you

Dear Mr. Valued Guest, Thank you for your kind review and we will check on the issues mentioned. We hope to see you again in near future.Thank you.

Dear Valued Guest, Thank you for your kind review and we will check on the issues mentioned. We look forward to welcome you again in the near future.Thank you.

Dear Valued Guest, We very much appreciate your comments regarding your stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We hope to welcome you back again and your next visit will be as pleasant as the previous one.Sincerely,Vengkates RaoHotel Manager

Dear Valued Guest, Thank you for your kind review and we will check on the issues mentioned. We look forward to welcome you again in the near future.Thank you.