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Reviews of Luzzeri Suite Empire Damansara

3 out of 5
Luzzeri Suite Empire Damansara
Empire Damansara, Jalan PJU 8/8, Petaling Jaya, Selangor

Reviews

4.4
Rating 10 - Excellent. 1 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 4 out of 6 reviews" "

6.0/10

Cleanliness

4.8/10

Staff & service

10/10

Amenities

4.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
nice and affordable for short stay
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

2/10 Terrible

Angeline, Singapore

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Need big overhaul
The aircon is not cold even at 16 degrees. The 4 corners of the bed are supported by magazines for balance. The wooden racks are either chipped off or broken parts. The cloth on the ironing board is torn A part of the mirror is gone. The spring of the bed is worn out and it made noises when I move my body on the bed. The utensils were still greasy from previous customer. The only thing i enjoyed was the strong water pressure from the shower head
Stayed 1 night in Nov 2017
Response from Mr. Faisal on 1 Dec 2017
Thank you for the review. We will take note your comment and will take action on that matters immediately. We are sorry for the inconvenience

2/10 Terrible

K C

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very poor. room not ready for stay. Wasn't know is home stay unit , no signboard, no reception, no dedicated person to handle complaints, finally, find another hotel and house key still with 呢. Seeking for refund.
Stayed 1 night in Aug 2017

8/10 Good

may, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short trip
good in overall. love the night view. it make me feel 'home'. i prefer this type of place more than hotel.
room view

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
slow service
I don't like slow service,slow service like donkey... waiting too long to check in