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Hotel Seri Malaysia Genting Highlands

3.0 star property
Travelers find essential conveniences right at the hotel, from practical laundry services to a restaurant that fuels the day's adventures in Genting Highlands

Choose dates to view prices

Hotel Seri Malaysia in Genting Highlands offers practical comforts for travelers. Guests can stock up at the grocery store, handle laundry on-site, enjoy meals at the restaurant, or take care of business needs with meeting rooms and helpful concierge assistance.

Reviews

5.6 out of 10

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The Genting Highlands Theme Park will be closed for renovation until further notice.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Seri Malaysia Genting Highlands pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Seri Malaysia Genting Highlands?

Self-parking is free at this property.

What time is check-in at Hotel Seri Malaysia Genting Highlands?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at Hotel Seri Malaysia Genting Highlands?

Checkout is at noon.

Where is Hotel Seri Malaysia Genting Highlands located?

Situated in Genting Highlands, this hotel is 0.9 mi (1.5 km) from Genting Skyway and within 3 miles (5 km) of Genting Highlands Premium Outlets and Happy Bee Farm & Insect World. Chin Swee Cave Temple and Sky Venture Wind Tunnel are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.6

5.2

Cleanliness

6.0

Location

6.4

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 13 out of 242 reviews
Rating 8 - Good. 50 out of 242 reviews
Rating 6 - Okay. 84 out of 242 reviews
Rating 4 - Poor. 47 out of 242 reviews
Rating 2 - Terrible. 48 out of 242 reviews

Reviews

Verified

2/10 Terrible

Phi Pang

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff is good when we ask to change the given room at the last end corner to the middle one...
Stayed 1 night in Aug 2025
Verified

8/10 Good

SOLIHA

Liked: Staff & service, amenities
Hotel located in a quite busy commercial area but that makes it convenient for meals and grocery shopping. Large reception area and restaurant. It has its own free parking in the basement. Chose to stay there as it was value for money and just a 1-km drive to the Genting Premium outlet. The triple room was really spacious but the bathroom was disappointingly small. The toilet bowl was leaking and the walls lacked proper attention for a 3-star hotel. Still, looking beyond all these, it is still a good, convenient hotel for a repeat visit.
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Muhamad Firdaus bin

Liked: Staff & service, amenities
Overall experience is great only toilet are not clean with taint
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

Old Hotel

They didn`t find my booking through Hotel.com. Simple Buffet Breakfast. Old Hotel located at Gohtong Jaya. Front Office staff still call me after I already Check Out.
Stayed 1 night in Jan 2022
Verified

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Room facing main road at gohtong jaya. Most window is damaged and cant closed properly. Busy & noisy sound from road on morning.
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Room is not clean. Water heater didnt work properly. Condition of bed sheet is terrible. No tv channel
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Mohd Rahman Bin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will not stay there again in future.

It was a very old hotel...need a lot of improvement and need major renovation...its look like haunted house and very quite and scary at times and room was not so clean.
Stayed 2 nights in Dec 2019
Verified

2/10 Terrible

Michiyuki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

人生で最悪HOTEL。

あまりにも酷い。部屋は不潔。バスタオルも不潔。 朝食は冷えたパスタに冷えた珈琲など。 こんなHOTELは廃業したほうがいい。
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good placs for relaxing with cool weather and nice view.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
This hotel room was huge. They provide the basic necessary. But the furnishing was old and i remember seeing a note that states that they will charge RM20 if tenant moved the bed location. This is a surprise to me.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Kalai

Liked: Cleanliness, property conditions & facilities
So far all ok... shower heater need to upgrade new system. Get very tasty break fast...
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
This was a nightmare, dirty, smelly, your deposit in the toilet ends up at your feet, dirty towels with stains you can only imagine what the cause was, I have visited nearly 90 countries, this is the first time I have complained, Expedia should drop this hotel from their selection... It's a bloody disgrace
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Irma Intan Ezliena

Liked: Staff & service, property conditions & facilities, room comfort
location is good but the service is quite bad.. breakfast not much choices..
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Azivy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need to be cleaned!!!

I strongly suspect that the sheets were not washed - it was stinky ! When asked to change , the respond from the housekeeping staffs were ‘we already changed the sheets’! The carpet was dirty and the hallway was musty.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Like - location Dislike - condition of room and amenities provided.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Imran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price for the room. Cosy for it's age.
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
not much good n unhappy to stay
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy acces.. Easy parking..
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Tyra

Disliked: Property conditions & facilities
Spacious room, but the toilet need a maintenance
Stayed 1 night in Jun 2019
Verified

4/10 Poor

Vanessa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

bad room

exterior of hotel looked alright but the room was horrible! doors were squeaky, windows latch were broken. room had a musky smell. carpets were gunky to the feet and the toilet bowl was dripping all night long.
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Diana Shafrida

Liked: Staff & service

Location

Strategic location, good view
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in May 2019
Verified

4/10 Poor

Siti Nurwaty Endah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fair

Poor
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
considering checkout late bcs want to solat first
Stayed 1 night in Apr 2019