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Overview of Hotel Maya Kuala Lumpur

Photo gallery

Guest reviews

3.9/5 Good
997 reviews
Guests rated this property 3.8/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air conditioning

Map

Highlights

Popular LocationPetronas Twin Towers6 min walk
Popular LocationSuria KLCC Shopping Centre11 min walk
Popular LocationKuala Lumpur Convention Centre12 min walk
AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)45 min drive

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  • Studio King

    3.9/5 guest room rating

    Room amenities

    • 366 sq ft
    • Sleeps 3
    • 1 King Bed
    Show details
  • Junior Suite, 1 King Bed

    4.3/5 guest room rating

    Room amenities

    • 484 sq ft
    • Sleeps 3
    • 1 King Bed
    Show details
  • Deluxe Suite, 1 King Bed

    Room amenities

    • 721 sq ft
    • Sleeps 4
    • 1 King Bed
    Show details
  • Studio Twin

    3.8/5 guest room rating

    Room amenities

    • 366 sq ft
    • Sleeps 3
    • 2 Single Beds
    Show details

About this area

Kuala Lumpur

In the city centre, Hotel Maya Kuala Lumpur is in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, a walkable area with good shopping. Pavilion Kuala Lumpur and Suria KLCC Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Berjaya Times Square and Aquaria KLCC. Looking to enjoy an event or a game? See what's going on at Bukit Jalil National Stadium or Axiata Arena.

Visit our Kuala Lumpur travel guide
Map
Popular Location

What's nearby

  • Petronas Twin Towers - 6 min walk
  • Suria KLCC Shopping Centre - 11 min walk
  • Kuala Lumpur Convention Centre - 12 min walk
  • KLCC Park - 13 min walk
  • Kuala Lumpur Tower - 3 min drive

Getting around

  • Kuala Lumpur Masjid Jamek Station - 2 min drive
  • Bukit Nanas Station - 6 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 45 min drive

Restaurants

  • Where to eat
  • Maya Brasserie – Open daily. Reservations required.
  • Still Waters – Restaurant offering Japanese cuisine. Serves lunch and dinner on selected days. Reservations required.

About this property

Hotel Maya Kuala Lumpur

Luxury Kuala Lumpur hotel in Kuala Lumpur City Centre, walk to Petronas Twin Towers
This hotel features 2 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a coffee shop/café. All 207 soundproofed rooms feature free WiFi and memory foam beds. For a bit of entertainment, TVs come with DVD players, and guests will also appreciate thoughtful touches such as bathrobes and slippers. Private bathrooms are not en suite.
Hotel Maya Kuala Lumpur offers 207 forms of air-conditioned accommodation with DVD players and minibars. Memory foam beds feature premium bedding. This Kuala Lumpur hotel provides complimentary wireless Internet access.
Rooms have detached private bathrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include an indoor pool, a steam room and a fitness centre.
Guests aged under 16 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Anggun Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a steam room.
The spa is open daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Parking height restrictions apply
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 78.00 for adults and MYR 39.00 for children
2 restaurants and 1 coffee shop/cafe
2 bars/lounges
24-hour room service

Things to do

Ecotours
Fitness centre
Full-service spa
Helicopter/aeroplane tours
Indoor pool
Pilates classes
Steam room
Yoga classes

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
DVD player
Indoor pool
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Free food shopping service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
Hindi
Malay

Business services

24-hour business centre
Computer station
Meeting rooms

Outdoors

Terrace

Spa

6 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Massage - deep-tissue
Massage - hot stone
Massage - swedish
Massage - Thai
Massage/treatment rooms
Reflexology
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking

More

Designated smoking areas
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Memory foam mattress
Premium bedding

Bathroom

Bathrobes
Bathroom (detached)
Bidet
Free toiletries
Hairdryer
Rainfall showerhead
Separate bathtub and shower
Shampoo
Soap
Toilet paper
Towels

Entertainment

DVD player
TV

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Desk
Free local calls
Free newspapers
Iron/ironing board
Phone
Safe
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in between 2 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

The property will be renovating from 23 March 2020 until 15 July 2020 (completion date subject to change). The following areas are affected:
  • Guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for MYR 93.3 per night.

Payment types at the property

American Express
JCB International
Mastercard
Visa

Important information

Fees

 
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 78.00 for adults and MYR 39.00 for children (approximately)
  • Airport shuttle fee: MYR 190.80 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 93.3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility

Property is also known as

Hotel Maya Kuala Lumpur
Hotel Maya
Maya Kuala Lumpur
Hotel Maya Kuala Lumpur Hotel
Hotel Maya Kuala Lumpur Kuala Lumpur
Hotel Maya Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Can I cancel my reservation for free at Hotel Maya Kuala Lumpur and receive a full refund?
Yes, Hotel Maya Kuala Lumpur offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Maya Kuala Lumpur cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at Hotel Maya Kuala Lumpur?
Check-in is from 2 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MYR 190.80 per vehicle, one-way, applies.
Where is this property located?
Located in Kuala Lumpur City Centre, this luxury hotel is within a 10-minute walk of Petrosains Science Discovery Centre and Petronas Twin Towers. Suria KLCC Shopping Centre and Kuala Lumpur Convention Centre are also within 15 minutes. Bukit Nanas Station is 6 minutes by foot and KLCC Station is 8 minutes.

Guest reviews

5 - Excellent
329
4 - Good
387
3 - Okay
169
2 - Mediocre
68
1 - Poor
44
3.8
Cleanliness
4.0
Service and Staff
3.8
Amenities
3.6
Property condition

2/5

  • Liked: Property conditions & facilities
  • Disliked: Cleanliness

Room shabby and not clean Food left in fridge on arrival One hand towel only Bearing in mind that we did not check in till 22 00hrs

Stayed 4 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very close to KL twin towers and convenient to find eateries around. Decent rooms.

Stayed 2 nights in Jul 2018

3/5

  • Liked: Amenities, property conditions & facilities

It was overall okay. Lobby and facility, location were great but the room wasn’t super clean. I found the back of TV covered by dust. And my room key didnt work twice so I had to ask staffs twice to check it out. Service was good, so I would like to give around 3.5 stars.

Stayed 3 nights in Feb 2020

4/5 Good

  • Liked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

1/5

  • Liked: Staff & service
  • Disliked: Cleanliness, amenities, property conditions & facilities

The room is big but poorly design. The cabinet for kettle and coffee machine has only 1 power socket and all cramped up and has to take one out to use the other. A hairdryer is provided but there is no proper place it can be used. I can only use it at the study table because there are 2 sockets there; the next one is on a wall but 1 foot from the floor. The one in toilet is only meant for shaver. The shampoo and shower gel smells like stinky fish oil. The toilet paper is of terrible quality. The cleanliness of the room was terrible.

Stayed 2 nights in Feb 2020