View from property
Check availability

Reviews of Rainbow Lodge HK - Hostel

2 out of 5
Rainbow Lodge HK - Hostel
Flat 501, 5/F, Hai Phong Mansion House, 99-101 Nathan Road, Kowloon

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 83 reviews" "
Rating 8 - Good. 33 out of 83 reviews" "
Rating 6 - Okay. 23 out of 83 reviews" "
Rating 4 - Poor. 9 out of 83 reviews" "
Rating 2 - Terrible. 3 out of 83 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Great companies, watch out for noises
External noise would be the biggest downside if staying at the rooms by the front desk. Noise such as rude drivers keeping their hand down on the horn for minutes for the most minuscule thing on the road. Other than that, there's always a good group of folks staying at this place that's down to explore or hang out together.
Stayed 3 nights in Mar 2019

6/10 Okay

Cassie, Incheon, SK

Disliked: Amenities, property conditions & facilities
The rooms are really small, so be prepared for that. Not much space to spread your stuff. If you have a lot of suitcases it will be really hard for you. I think it would be good for backpackers that travel light. I liked that the bathrooms and shower was decent in the rooms that I stayed in. I stayed in an all female dorm which was in a separate area down the hall from the office and the other rooms. The bathrooms and showers were not that great by the office. I didn't like how it had a rundown look. For the price it was good because I mainly used it just to sleep, but if you are looking for a good place to relax and rest then maybe this is not the right place. The lounge is also small so not many people can be there. They do events like eating out so it is a great way to meet people. This hostel is really hit or miss so it is up to you to decide on what experience you want to have. Personally for me I like to have more space and have a place that I can relax in so this hostel did not fit but I did like the price.
Stayed 4 nights in Jun 2019

6/10 Okay

kazunori

Disliked: Cleanliness
location is very convinient whereever i visit and go shopping but toilet smell was spread public area when i came in cos of open door at rest room. overall is fine and worthy staying based on fee.
Stayed 1 night in May 2019

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel on top location
Location is great, but the rooms are a little bit small. Bathroom is ok.
Stayed 6 nights in Apr 2019

8/10 Good

Nina

Liked: Cleanliness, staff & service, room comfort
Perfect location
Maybe a little bit more worn out as on the pictures. Stuff is nice, generally it is clean, location is perfect, just by the metro, shops and airport bus.
Stayed 1 night in Apr 2019

8/10 Good

Kueh Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for solo travel
Stayed 3 nights in Nov 2018
Response from Sam on 28 Nov 2018
Thank you for staying in Rainbow Lodge HK.

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Left STRANDED in the middle of night
I was checked in early on Nov 1st but the receptionist did not give me keys or show me my room/Bed. Later on when I returned after my exploration at night, surprisingly the receptionist was not there nor any other representative. and I was STRANDED with no where to go. I had a place to sleep courtesy a stranger. Hotels.com should refund my money for the service I was not provided.
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid like the plague
I have no idea why this place has such high reviews. It's the worst hostel I've ever stayed in. Rooms were dirty, bed had hair all over it (I'm confident the sheets weren't changed as I was checked in early despite saying I could go away for a while and come back later to ensure everything was done), it was freezing at night due to the AC having to be kept on, they cram far too many people into one room, if you're on the bottom bunk you feel like you're paying on the floor, bathroom sink was always dirty (the female dorm isn't shown in any of their online pix but it certainly does not look like what's advertised), staff were unhelpful and 2 girls ended up fighting over a bed because they weren't shown exactly which bed belonged to whom, just given keys and directed to the dorm. Location was good though. I've stayed in other hostels in the building that were miles better, do yourself a favour and go to one of those!
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 5 nights in Sep 2018

10/10 Excellent

Manuel

Great hostel
Extended stay, great hostel
Stayed 1 night in Sep 2018

10/10 Excellent

Manuel

A must if your a backpacker in Hong Kong
Great hostel in ideal location being right in the city a few minutes walk to city light show and two train stops from central nightlife. Front desk girls are nice, common area has great vibe and I’d definitely stay again
Stayed 1 night in Sep 2018

10/10 Excellent

Joyce Mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Weekend
I had a great time staying at Rainbow Lodge. Staff are very friendly and accommodating like you can just go ask them something and they are always happy to help, the place is always clean (which is very important), you have everything you need. Free water, coffee, tea, wifi, etc. Worry free f you stay here especially for someone like me who's travelling solo. MTR and bus stations are just outside the building. Near everything, shops, restaurants, etc. Totally recommend this hostel.
Stayed 2 nights in Jul 2018
Response from Maggie on 9 Aug 2018
Thank you for staying in Rainbow Lodge HK

10/10 Excellent

Joseph C, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hostel Experience!
The hostel had a great atmosphere, very easy to meet people to explore the city with, the owner himself also took part in some of the events. Nice location, very convenient to access both from the airport and city centre.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hostel was my first dormitory experience ever. However, later on I figured out that other hostels are far better than this hostel. You need to pay for the towel as well as the deposit (probably a big chunk of your cash). Restroom was not clean at all and the shower area, it was clogged so water flooded. The size of locker was ok. Since it is inside of a tall Mansion, you have to wait for getting in the elevator especially busy time like 6-11pm. The elevator is very tiny. However, since it is in TST, you can visit many places on foot. Moreover, the metro station is in walking distance.
Stayed 3 nights in May 2017

4/10 Poor

Cheryl

Disliked: Cleanliness, staff & service
Smells of B.O. and booze
The room and bed size were typical for a hostel in Hong Kong, and this hostel has great potential. However, the place smelled of drunk men and body odor. The common area had beer bottles tossed about and a drunk snoozing "guest" on the couch until mid-day on multiple days of my visit. The staff didn't enforce the quiet hours nor did they request the guests to clean up after their drunken evenings or vomiting mishaps in the bathroom. Mostly, the young girls that worked at the desk sat there staring at their phones or the computer. It's a rowdy place filled with disrespectful guests and staff that could care less. Unless you plan to party hard every night of the week, I would recommend you look elsewhere.
Stayed 4 nights in Jul 2017

2/10 Terrible

PeedOff, UK

Disliked: Cleanliness, property conditions & facilities, room comfort
Expedia Terrible, Dangerous Unlicensed Hostel
Very dangerous. Booked the last bed on Expedia on 1st Feb, arrived about 11pm to be given a bed (top of a 3-tier) in a low-ceilinged room, my face and body would have been a few inches below the ceiling beam running the entire length of the bed. I refused the bed as didn't want to injure myself. The HK government website did not list the unit as a licensed unit. Now 5 months later Expedia has done NOTHING about my refund and didn't even bother to reply to my complaint made at the time, but paid the hostel and took its paltry commission. First and terrible experience with Expedia and this hostel.
Stayed 1 night in Jan 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
One night is enough
1. At first I went to place they inform me by e-mail. When I was there, they told me to go to another branch (even it's not far) but it wasted my time ! 2. I got the bed next to the wall and the door. So annoying! When people shut the door, the bed shake. Think about it! People come in and out all the time even at night! 3. The pillow is tooooo soft. I can't sleep well and got headache every morning. The thing I like here is just free facilities; shampoo, conditioner, toothpaste, water

2/10 Terrible

Julia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hostel
I was... -put in a different property with the same owner -put in an 10 dorm bed without windows instead of the 8 dorm I paid for -clothes were stolen from me
Response from General Manager on 3 Mar 2017
Dear guest, Sorry to hear that you do not have a pleasant stay in Rainbow Lodge HK. But we would like to make something clear here. First of all you are arranged to the 8 bed dorm as your booking but since some of the extra beds are used for storage so it may make you a little bit confuse. Our guest helpers are always at the hostel to offer any help within a second and we did not see any case on our CCTV, and we don't think someone would like to steal someone's clothes. Also we hope you will join our activities next time, like the dim sum dinner, horse racing party and the Friday night out etc, so you will find the most interesting part about staying in the hostel. Regards, Rainbow Lodge HK

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't expect too much
The best things about this place are the low price (in a city that's generally expensive) and the central location right next to TST station. In saying that, it is nearly impossible to find because it's in one of the many (fairly dodgy) high rise "mansions" and is not clearly marked. Actually, it's in two separate locations. I was put in the second one (Harilela Mansion) where there was almost never a staff member present. Make sure to follow the directions with photos that the hostel sends you in an attachment after you book your stay! It may be the only way you'll find this place. Other cons: toilets are TINY and bathrooms are generally not very clean, and climbing up/down the top (3rd level) bunk can be tricky (no safe ladder). Pros: free water, the curtain on each bed provides good privacy for a hostel, and the roomy individual lockers and door code on the front door (that's always locked) make it feel secure, and the dim sum restaurant in the basement of Harilela Mansion is really good.

8/10 Good

Gregory

Liked: Staff & service
Disliked: Room comfort
Better than Average
Checking in was very easy. The rooms are rather small about the size of a child's room with three triple bunk beds and a double. You get your own small locker for valuables. I believe about 11 people in each room with on two rooms in the flat. The bath room had two sinks, two toilets, and two showers. They were cleaned on a daily basis. Laundry was available for charge. Events were coordinated each night which was nice even though I did not attend any. The beds were extremely hard but that is just me. I stayed with a friend for two night and then a four star hotel and all the beds were equally hard must be a HK thing. I mainly left because someone had horrible smelling feet and another snored like a hurricane but this is typical with 11 people in a room. The first nights there were great no issues everyone was considerate. I mainly just stayed here to save some money. I would say it is a little better than average Hostel.
Response from General Manager on 11 Dec 2016
Thank you for your comment!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ai, L.A. CA

Liked: Cleanliness, staff & service, property conditions & facilities
Really Nice Hostel
I went there just to relax and now after i back i missed so bad. Nice hostel,small,clean,very spacious room,lockers and perfect locate.But the most important is the Staff there,they are extremely friendly and helpfulness. I highly recommend to come here. You will stay in a really nice place,so nice and good to meet new travelers and share stories. If i back to HGK definetly i will stay here again. High five.
Response from General Manager on 14 Oct 2016
Thank you for your comment! Looking forward to see you next time and join our activities!

8/10 Good

Chen-Chieh

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Nov 2019

8/10 Good

Suen Wang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not bad
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ที่พักสะอาดมากค่ะ เดินทางสะดวก พนง น่ารัก คุ้มมาก ในเมือง ใกล้ทุกสิ่ง คือถ้าไปอีก จะไปพักที่นี่เลยค่ะ ฟินมากๆค่ะ I really love here everything so cool #Love ♥️♥️
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地方雖小 但整齊乾淨 且可以認識新朋友 下次會想再去住！
Stayed 3 nights in Jun 2019

8/10 Good

Li Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Mori

Liked: Cleanliness, staff & service, property conditions & facilities
適合背包客的旅館
飯店由尖沙嘴A1出口右轉，2分鐘可達。位置極佳。在海防大廈的5樓，1樓有警位，安全度不用擔心。飯店內有提供礦泉水可裝，有提供吹風機，沒有拖鞋和毛巾需自備。沐浴用品也建議自備。入住不用押金。房間內空間不大，適合背包客或是短期入住。
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
적당히 괜찮았어요
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Mar 2019

8/10 Good

Pia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service
櫃檯人員很棒，老闆也很用心對待旅客 但最上鋪的樓梯很難上下 不過整體而言還是很值得住
Stayed 4 nights in Feb 2019
Response from Rainbow Lodge HK on 13 Feb 2019
感謝你來到Rainbow Lodge HK入住。希望日後再能在香港跟你見面。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
アットホームな暖かいホステル
Stayed 1 night in Jan 2019
Response from しおり on 16 Jan 2019
ご宿泊頂きありがとうございました。

8/10 Good

To, osaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔感あって快適でした。男性専用ルームがあれば完璧
Stayed 6 nights in Dec 2018
Response from Rainbow Lodge HK on 23 Dec 2018
Thank you for your comment!

10/10 Excellent

Verified traveller

great hostel, tiny but clean and warm atmosphere !
Stayed 1 night in Nov 2018
Response from Sam on 28 Nov 2018
Thank you for staying in Rainbow Lodge HK

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

4/10 Poor

katy, Tokyo

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
エレベーターで5階に上がり、右側一番奥がロビーです。チェックインはスムーズに行えました。部屋を案内され、二台ならんだ三段ベッドの奥側一番上だと伝えられました。もうその時点で安眠は諦めてギリギリまで外にいることを覚悟しました。 お風呂とトイレは一緒になっているタイプです。すっごい汚いというわけではないですが、できるなら避けたい感じ。部屋の中にシャワールームがあるので、夜中に浴びると迷惑になるのは間違いないでしょう。シャンプーやらは置いてある箇所もありますが、他の誰かの私物なのかもしれません。(使ってません) 夜中に部屋に帰ってきて、もちろん部屋は真っ暗。みなさん寝ています。なるべく音を立てないように梯子を登るのですが、予想以上に登りにくい。一番上のベッドにしがみつきながら何とかベッドに乗る感じでした。 ちなみにわたしはバックパック１つでしたが、キャリーバッグをベッドの上で広げようなんて思わない方がいいです。持ち上げて登るのが無理、ベッドが狭すぎて広げるのが無理の二本立てです。キャリーバッグは部屋の隅っこにみんな置いていたようです。ロッカーもありますが、それこそバックパックくらいしか入りません。 何とかベッドに辿り着いてまた一難。天井が近すぎるのです。座った状態で体を起こしたら確実にヒットします。持って上がったかばんから物を取り出すのもほふく前進の状態です。そして気付きました。他のベッドにはライトとコンセントとカーテンがあるのに一番上だけ何もないことを…。 もはや何をするのも諦めて、そのまま布団に潜りました。しかしさらに問題が。クーラーが真横にあり、風が出ていると寒い。なんかこの状況、口コミで見たことあるなと思いつつ、近すぎる天井を見つめながら就寝……のはずが、いつもわりとどこでも寝られるのにほとんど寝られませんでした。 ちなみに寝返りを打つとうるさい&揺れます。 寝られないまま早朝にチェックアウト。鍵をフロントに置くだけです。外に出て、体が自由に動かせる幸せを感じました。 つらつら書きましたが、三段ベッドの一番上じゃなければそこそこ快適だと思います。安いし、中心地から近いので寝るだけならばおすすめします。ただし快眠できるかどうかはあなた次第。
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good lation
Stayed 1 night in Aug 2018
Response from Maggie on 27 Sept 2018
Thank you for staying in Rainbow Lodge HK

6/10 Okay

Verified traveller

立地は良いです。
立地はどこに行くにも便利です。 女性専用のドミトリーに宿泊。窓はなし。 ３段ベッドで目隠し用の布がある。 個人のスペースにコンセントに有り。(USB で充電できる) 水回りは普通(綺麗な方だと思った)。部屋の中と廊下にもトイレ、シャワールームがある。 ウォーターサーバーみたいなのもある。 ドミトリーのフリーWi-Fiも良く入った。 あとは、ご飯を一緒に食べに行くイベントも開催しているようです。
Stayed 3 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
위치는 좋지만 다시 가지는 않을 듯
처음 찾기는 어렵지만 위치는 좋았습니다. 하지만 야간 비행기로 가서 미리 호텔스닷컴 문자를 통해 연락을 드렸는데 제 방이 아예 없더라고요.... 누락되었습니다... 급하게 매트릭스 깔아주고 했는데... 얼마차이 안나지만 좀 더 주고 여성도미토리예약했는데 거기는 아예 방이 없어서 혼용도미토리에서 잤습니다.. (차액환불안해줌) 카운터에서 일하시는 분들은 영어 굉장히 잘하시고 중국어도 하십니다. 피곤하기도 하고 영어를 엄청 잘하지도 못해 그냥 왔지만, 새벽비행기이신분들은 누락되시지 않게 체크인시간 더블체크 잘 하고 가셔야 할 듯해요. 새벽에 카운터가 없어요!!! I booked this hostel but they didn't check... : ( Dawn flight tourist must be double check!
Stayed 3 nights in Apr 2018

8/10 Good

FU MIAO

Liked: Property conditions & facilities
位置不錯，離地鐵站很近

6/10 Okay

Wing yip

Disliked: Staff & service
good

8/10 Good

minakoara, バンコク

Liked: Staff & service
駅からすぐの便利な立地
駅からすぐの繁華街の中にあり、裏通りの店は24時間のところもある。シャワーを浴びて寝るだけなら十分の価格。受付の女性がフレンドリーで周辺を教えてくれた。三段ベッドの一番上を充てがわれたが、天井まで50センチほどしかない上に、柱が途中にありかなり狭かった。エアコンが直撃で寒かったのも残念だった。ベッドの位置は運次第だと思うのでまた来ると思う。
Stayed 1 night in Mar 2018
Response from Rainbow Lodge HK on 22 Apr 2018
Thank you for your comment!

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
위치는정말최고. 청소도매일깔끔하게되며.같은건물아래 여러호스텔있음. 침대이외에는 잠시앉을공간도 없음. 3층베드는 똑바로 앉을수없는높이.
Stayed 2 nights in Feb 2018

8/10 Good

chi wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的旅社
離尖沙咀站很近，櫃檯人員友善，最後一天因事情耽擱，晚兩個小時才退房，謝謝櫃檯小姐的體諒！
Stayed 3 nights in Jan 2018

8/10 Good

yokimom, gimhae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
체크인할 때 지도 챙겨주시면서 관광하기 좋은 곳 설명해 주셔서 좋았구요, 객실이 좁았는데 다행히도 다른 사람들이랑 별로 마주치지 않아서 편하게 썼어요. 저는 문쪽이라 괜찮았는데 같은 방에서 창가쪽 침대를 쓴 사람은 좀 추웠대요. 12월 말이었구요. 저는 이불이 두꺼워서 자다보면 새벽에 땀났어요. 침구는 하얗고 깨끗하고 냄새도 안 났어요. 그리고 도미토리룸 3개에 샤워실이 2개 뿐이라 좀 기다려야 하는 건 불편했고요, 드라이기는 바람이 너~~~~무 약해서 머리 안 마릅니다. 이틀 묵었는데 계속 제 드라이기 썼어요. 저는 하루종일 돌아다니고 숙소에선 정말 잠만 잤기 때문에 저렴해서 만족했어요.
Stayed 2 nights in Dec 2017

8/10 Good

kaco

Liked: Cleanliness, staff & service, room comfort
どこへ行くにもアクセスGood !
香港なので大きいな部屋は望めない。全て、コンパクト。空港からのアクセスはバス21A番に乗り十三番目のバス停で降りると尖沙咀駅の横にあるマンションの5階。とにかく清潔であることが嬉しい！
Stayed 7 nights in Dec 2017

6/10 Okay

アラン, 日本の兵庫

Liked: Staff & service
気楽に泊まれるホテル
今回クリスマスという事もあって一般のホテルが高くて止まれませんでした。8人部屋の三段ベッドの中間でしたが、思ったほど悪くはなかったです。ただもう若くないのでやはり次回からは出来るだけ一般のホテルに泊まりたいと思います。立地はとてもいいです。また同室の方とも仲良くなれて良かったです。30年前だったらこの環境は自分にとって良かったと思います。
Stayed 1 night in Dec 2017

6/10 Okay

かん

立地はいい
治安も良く、立地はいいです。食べるところに不便はありませんでした。日本語が話せるスタッフもいました。二泊中一日目は三段ベッドの一番上をあてがわれて、上りにくいしすぐ天上なので狭くて圧迫感がありました。次の日、ベッド変更してもらえましたが、あてがわれるベッドによって当たり外れがあると思います。
Stayed 2 nights in Dec 2017
Response from 詩織 on 21 Dec 2017
ご宿泊ありがとうございました。また香港にお越しくださいませ。

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
나의 솔직한 후기
일단 침차추이 한 가운데 있기 때문에 굉장히 편리함 바로 옆에 역도 있고 하버시티랑도 가깝고 위치는 좋음. 하지만 그 것 뿐임............이층침대도 아닌 삼층침대에 방도 진짜 좁다. 2층에서 묵었는데 윗 사람이 움직이니까 침대가 덜렁거리더라............그리고 방 좁아서 캐리어 하나 펼침 꽉 찬다. 내가 인터넷으로 본 게하의 분위기랑 완전 다름........3일만 묵어서 다행이었다. 이젠 안 올듯.......당연한 것이지만 직원은 잘 안내해주었고, 시트도 갈아주었다.
Stayed 3 nights in Nov 2017