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"Room was great! The animation staff was excellent and so was the reception. Bar staff need some training in engaging. It is an okay property with limited choices in buffet with repetitive menu. "

"The staff stood out, they are very friendly and nothing is too much trouble."

"Amazing"

"There was a huge lack of customer service. The quality of the bedding was terrible, the manager at the front desk was terrible at helping and wasn't timely, he also kept our passports for a worryingly long time and refused to give it back until a long time later."

"The stay was nit good initially. We were promised an upgrade and instead received a downgrade to one room and room view. Towels and gowns were ripped and stained. Bad smell in bathroom. Mugs and cups not provided for 3rd resident. When we asked, a dirty mug was delivered. There was a spark from the socket when we tried to charge our device. They ran out of slippers. Breakfast was bland. Room service was poor with uncooked potato chips, bland food and garlic skin in the pasta. Spa masseuse refused to deliver a massage despite us paying for it. Poor quality toilet paper. Only one room key given initially. It took a lot of complaining and escalating for them to change our rooms. "

"Room was warn out and dust in the bathroom. "

"I liked clean room."

"Valuable for money"

"Consigliatissimo...una meraviglia!"