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Reviews of Mayur Residency

3 out of 5
Mayur Residency
109, S.N.Banerjee Road, Jaanbazar, Kolkata, West Bengal

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 19 reviews" "
Rating 8 - Good. 9 out of 19 reviews" "
Rating 6 - Okay. 7 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Light couldn't turn off at night. Towels were not supplied initially. Eventually switched to a different room with working light switch but towels were not clean. Service by employees was good.
Stayed 6 nights in Nov 2019

6/10 Okay

Tim

Liked: Cleanliness, property conditions & facilities
No hot water !
Well located and standard acceptable - but on arrival there was a leak in our room, moved us but not to an equivalent room so it took sometime to sort out Both evening and morning no hot water for shower - very annoying
Stayed 1 night in Jul 2018

6/10 Okay

Martin, Canada

Liked: Cleanliness, staff & service
Deluxe?
Don't be fooled by the hyperbole, the deluxe is actually very very basic. Few a few dollars more, you can switch to the next tier, the premium I believe, which is quite a decent room. Breakfast aso very basic, but very helpful staff,
Stayed 4 nights in Feb 2018

6/10 Okay

Verified traveller

Disliked: Staff & service
Never again..
If you want a hassle-free experience, stay elsewhere. The staff here hardly speak English, the internet is limited on a daily basis, and anything above your accommodation is overpriced. It’s better to just pay extra for the amenities at a higher end hotel. You’ve been warned!!
Stayed 5 nights in Jan 2018

6/10 Okay

MD MINHAJUL

Purely Veg or Jain Hotel
It was a mixed experience staying in Mayur residency and have concern about daily housekeeping timeliness and cleanness which were not in satisfactory level. Reception stuffs and guards are efficient and much supportive. No where it was mentioned that it's has completely Vegetarian restaurant and non veg food is not allowed in the hotel.That putted us in challenge and have to adjust some how.

6/10 Okay

Anantharaman, Pune

Liked: Staff & service
Hotel with Good Staff
This hotel is fine if one is looking for a business traveler. Family also can consider if it is for a night or two. Location is convenient. Food is average. Breakfast is also average. But the staff are good and helpful. Room upkeep can be improved. The nails from the wooden floor were up and hurting. The knob of fan regulator was missing. The a/c was blowing directly on the bed making it uncomfortable in the night to sleep and making the throat more dry.Unexpectedly there was a misunderstanding on the amount payable as the front office person wanted the tax to be paid over and above the amount confirmed by 'Expedia' site, even though the tax was specifically mentioned as part of the amount finally booked.

8/10 Good

RANJEET LAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

vikas, Guwahati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
I stayed there for 2 days..the room no.354 had a very bad aircondition..rest of all it is nice to stay there..i ve complained lot and m sure that they will soon rectify it.by the way food, location, staff etc all is good..

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Maus, TAsmania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel out of town.....
Staff very nice, room very nice but bathroom let it down a bit not enough toilet tissue....when asked for more towels attendant gave us used one.....bathroom mat was very dirty indeed .....Indian cuisine for breakfast although it probably very nice an English selection would have been nice....People would just take toast out of toaster even though it was yours and staff were there......Very please staff would mind suitcases but as we had a midnight flight a later exist from the hotel would have been useful....Thank you for the stay....

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Mayur - Decent Hotel
The hotel was good. I had chosen this hotel as there was work in that area. Small and decent hotel. Some things can be improved easily. Instead of shampoo pouches a small bottle would be better. The shaving cream was not good. Liquid soap is better than soap bar. Also 2 soaps should be kept in the bathroom. The breakfast menu can be bettered. The hotel is good an doesn't disappoint. Some small changes will make it better.
Response from Partha on 31 Oct 2015
Thank you for your valuable suggestions. Which will definitely make our service better.

8/10 Good

Michele, Kathmandu, Nepal

Liked: Cleanliness, staff & service, property conditions & facilities
Good service- eager to please staff
I spent six nights at this hotel. I chose it because it seemed to have a good value for the price and it's in a good location. It's only ten minutes walk from New Market- easy to get around by walking and there is plenty of public transport accessible for those who prefer it. The staff were friendly and eager to please. A manager asks each customer how things are going every morning and is careful to note and follow-up. The complimentary breakfast was very satisfying. I also ordered room service a couple of times, and the food was great, as well as the service. I would note that I was the only foreigner staying there, and it's likely that most foreign tourists would probably do better in a four to five star hotel in Kolkata. For those of us used to living in South Asia, a clean room with working AC and bathroom with hot and cold water is usually sufficient, and the good service makes Mayur Residency a great place to stay. I would definitely choose it again.
Response from Partha on 28 Aug 2015
Thank you for your valuable evaluation. This will motivate our team to give better service.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お湯が出るまで時間かかりますが、ちゃんと出ます。 レストランでお酒が飲めます。
Stayed 1 night in Jan 2019
Response from Hospitality Manager on 14 Jan 2019
Dear Guest, Thank You for the feedback.

8/10 Good

Pia

Liked: Cleanliness, staff & service
Nära till allt.
Bra service och trevlig personal men hotellet hade enkelt kunnat öka sin standard med att tvätta (måla) väggar, tak och gardiner. Skicket på rummet ger ett sunkigt intryck. I övrigt bra läge. Nära till det mesta. Även till fots
Stayed 4 nights in Nov 2017
Response from Partha on 29 Nov 2017
Dear Guest, Thank You for the Feedback. We appreciate the suggestions you have made and we will try to follow it. However we are going for renovation from January 2018.

6/10 Okay

GUSTAVO

Liked: Cleanliness
WI-FI NÃO É FREE!!!
Apesar de anunciarem que o serviço de internet era "free wifi", cada hóspede só tem direito a 300MB por dia. Propaganda enganosa.

8/10 Good

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint, fräscht och trevligt.
Fräscht och trevligt, stor och skön säng. Väldigt centralt, mitt i smeten. Trevlig och hjälpsam personal. Hög klass i förhållande till priset. God frukost. Tryggt. Wi-fit var ganska långsamt och hade en mängdbegränsning. Lite lyhört mot gatan och korridoren.

4/10 Poor

Kaj, Åland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uselt
Inget vidare bra hotel, dyrt ej värt priset.

8/10 Good

Sigvald A., mandal norge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vegitarien hotel
Kolkata er en skitten, braaket og forutrenset by, man reiser ikke dit for ferie, men vi har venner der. hotellet hadde bare vegitarien mat, noe hotel.com ikke hadde orientering om paa sine sider. dette maa komme paa plass hvis vi skal bruke dem mer. ellers var hotellet ok.

8/10 Good

Romain, Paris, France

Liked: Cleanliness, staff & service, property conditions & facilities
Clean central hotel
Mayur Residency is a nice, clean place in the heart of Kolkata 5 minutes walk from New Market and 10 from Sudder street. All people were very welcoming and helpful. The room was very clean and comfortable albeit with a strong, noisy AC. The area is quite noisy too and the rooms are not well insulated, my room was not on the street side yet I could hear loud horns and sounds from parties late in the evening. All in all good price for value.