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Reviews of Hotel Akash Ganga

2 out of 5
Hotel Akash Ganga
1, Orient Row (Behind 195 Park Street), (Beside Park Circus Maidan), Kolkata, West Bengal

Reviews

3.6
Rating 10 - Excellent. 0 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 3 out of 6 reviews" "
Rating 2 - Terrible. 2 out of 6 reviews" "

3.4/10

Cleanliness

4.6/10

Staff & service

3.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Leopold

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you dislike cleanliness, then choose this hotel
I am not certain that any cleaning has been carried out in this hotel this century. Everything was filthy The management had a "do not care attitude". At breakfast, I rejected six plates that were clearly not clean, before finding one that at least had no visible dirt Checked out after one night. Value my health too much to stay
Stayed 4 nights in Jan 2018
Response from Owner on 5 Feb 2018
We apologize for the inconvenience caused to you. We will be taking stern action against the staff. We will surely improve our service. Thank you sir.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Close to US consulate/Airport and helpful staff
Close to US consulate/Airport and helpful staff. But room was extremely dirty especially the bathroom. The wall inside the bathroom were literally black due to mild dew or mold. It was a huge shock for me. I am not being picky here if you see this in person you will know what I mean. I was scared of getting sick. The photos of hotel at Expedia are not true representation of what rooms are in real. I chose this hotel due to the reason it was near to US consulate where I had my work. Hotel staff was very helpful they allowed me to check-in early and also helped with booking cabs. But bottom line if I have to stay again in Kolkata I will not pick this hotel. They should really pick cleanliness as the highest priority.
Stayed 1 night in Dec 2017
Response from Owner on 7 Dec 2017
Sir, we are extremely sorry for the inconvenience you faced at our Hotel. However, we would like to tell you that you can always change the room if you donot like it. Thank you.

6/10 Okay

ASHOK

Response from General Manager on 6 Mar 2017
Thanks for the rating. Do visit us again.

4/10 Poor

Nandu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth
Hotel in not good locality,poor service nd cooperation...
Response from General Manager on 1 Feb 2017
We apologize for the inconvenience caused to you. We assure you that we will immediately act upon your complaint and you would not face the same problem on your next visit.

4/10 Poor

Krishna, Odisha

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing...
Hotel is not as per pictures provided by the hotel....
Response from Ashok Midde on 4 Jan 2017
Sir, we have taken note of your complaint. We are currently renovating the premises. Kindly let us know what exact problem you faced so that we could solve it. Thank you.

2/10 Terrible

abhi, phoenix, Az

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dirty is what I found
Dirty carpet, dirty linen, dirty towels, dirty blanket, mosquitoes in bathroom. Relieved that the stay was for myself and not my family for one night Only. Expedia should provide health insurance for such hotels if being advertised
Response from Ashok Midde on 8 Dec 2016
Sir, we apologize for the inconvenience you had at our Hotel. We have already started renovation and will be renovating the premises soon and will definitely take action against our complaint. We request you to give us a chance and visit us again. Thank you.