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Reviews of Fairfield by Marriott Kolkata

4 out of 5
Fairfield by Marriott Kolkata
CB 218 Action Area 1C New Town, Kolkata, West Bengal

Reviews

9.2

Wonderful

Rating 10 - Excellent. 68 out of 95 reviews" "
Rating 8 - Good. 16 out of 95 reviews" "
Rating 6 - Okay. 6 out of 95 reviews" "
Rating 4 - Poor. 2 out of 95 reviews" "
Rating 2 - Terrible. 3 out of 95 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Stanley, flushing

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room is nice and food service is great. The front desk staff are not well trained. Made two major mistakes with my one night stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Kinjal, Leicester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fairfield by Marriott Kolkata is a stunning property. I spent two nights there, and the rooms were beautiful and well-maintained. With so many various cuisines offered, the breakfast was fantastic. We had dietary restrictions, so the chef made sure the meal was prepared in accordance with them, and the dinner was quite tasty. The hotel is ideally situated in close proximity to the airport. We had an amazing stay and would highly recommend it to others.
Stayed 2 nights in Mar 2024

6/10 Okay

GOURAB, raiganj

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Dilip Singh

Stayed 2 nights in Apr 2024

10/10 Excellent

supiched

Stayed 2 nights in Apr 2024

10/10 Excellent

tanya, Dubois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. Staff was very polite and helpful. Loved their hospitality. Special mention for dining hall staff member Shubhojit who went out of his way to help .
Stayed 3 nights in Apr 2024

8/10 Good

Fakhrul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an okay hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Anirban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent experience! The staff are simply excellent, food was great, room had a gorgeous view, everybody seemed to be willing to bend backwards to accomodate the needs of the guests which was so refreshing and gratifying. While everyone did a great job, a few names that really set examples of superb customer service were Subhrojit, Biswas, Yasmen and all front desk staff including aman and sindhu. Highly recommend a stay here, I will be coming back!
Stayed 1 night in Feb 2024

10/10 Excellent

kuntal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were excellent - restaurant folks were superb
Stayed 5 nights in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Prakhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Alexander, Keizer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A newer and very clean property with amazing staff including the doormen Rabindra and Shankar (I didn't get the names of the other employees but they all deserve praise for their kindness). We would definitely stay here again.

10/10 Excellent

Alexander, Keizer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A newer and very clean property with amazing staff including the doormen Rabindra and Shankar (I didn't get the names of the other employees but they all deserve praise for their kindness). We would definitely stay here again.
Stayed 2 nights in Jan 2024

6/10 Okay

Raj

Stayed 1 night in Dec 2023

10/10 Excellent

Vinutha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort stay
Excellent stay, amazin staff, very friendly, cooperative and helpful.
Stayed 2 nights in Dec 2023

10/10 Excellent

Tuhin

Stayed 1 night in Dec 2023

10/10 Excellent

Samuel, Adelphi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, the breakfast buffet was awesome and the staff very considerate and helpful. Especially Akash.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sachin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front office is the best!
Had a miss-understanding and it was very well taken-care by front office Manager Debolina. Please ignore my previous review and surely i will visit Fairfeild again, if life gives us another chance. Great location, Good caring managers for my mother. Thanks again. 10 on 10!!!
Stayed 1 night in Nov 2023

10/10 Excellent

Ruth

Stayed 1 night in Nov 2023

10/10 Excellent

Hugo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent people in all the areas of the hotel. Kind and polite, always smiling and trying to help. You really made me feel at home, in spite of the geographical distance. A huge THANKS!!
Stayed 1 night in Nov 2023

2/10 Terrible

Sachin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worse treatment and property. NOT marriott standards at all. had to sleep on the floor. worse people
Stayed 6 nights in Nov 2023

2/10 Terrible

Sachin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worse property. Surely its not Marriott standards. its 2 star... and very very bad. Dont waste ur money
Stayed 2 nights in Nov 2023

10/10 Excellent

Reek

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed there for a night. Location is good , convenient for airport transit. Room was clean with all amenities. Size of room is slightly small. Breakfast variety and spread is nice. Enjoyed our stay. Would like to stay again.
Stayed 1 night in Nov 2023

10/10 Excellent

Hemang

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly and helpful
Stayed 1 night in Nov 2023

10/10 Excellent

Tapas

Stayed 4 nights in Oct 2023

6/10 Okay

Koustubh

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The ceiling of the bathroom of the given room was full of mould. I refused to stay in that and they changed the room for me. But that room was not ready. I had to keep calling for everything from bath mat to shower gel. After they confirmed the be room being ready, I found they didn't give a single tissue. I stopped calling. The dinner and breakfast was average for a five star property. Live counters won't start before 8 am.
Stayed 2 nights in Oct 2023

8/10 Good

Mridul

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was ok. Debolina Roy was of big help getting us the right room. Night was disturbing from the next rooms, very noisy. At the restaurant we found Mithun who was very polite, helpful and did a good service.
Stayed 2 nights in Sep 2023

10/10 Excellent

Sanjeev

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay at the hotel
It’s was short and sweet trip at this property. The location and the ambience of this hotel is awesome. I would prefer to stay at this hotel whenever I visit to the city. Keep it up the hotel management…..you guys are fantastic.
Stayed 1 night in Sep 2023

8/10 Good

Dewan Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay🙂
Excellent location close to Kolkata IT hub. Stsying here is always comfortable and satisfactory. All the hotel staff and managers are very nice and friendly and will always try their level best to make the stay as comfortable and pleasant as they can.
Stayed 1 night in Jun 2023

10/10 Excellent

Ruma, Rego Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the property and my stay; however, I was not too fond of squeezing soap and shampoo out of a bottle. The container was too hard to press, which will not work well with the qelderly and people with diabetes.
Stayed 3 nights in Apr 2023

8/10 Good

Praveen

Stayed 3 nights in Apr 2023

10/10 Excellent

Vashi

Liked: Cleanliness, staff & service, property conditions & facilities
Try to improve on security issue
Stayed 4 nights in Mar 2023

10/10 Excellent

Sharif MD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good 1)Reception staff are helpful 2) Buffet breakfast is nice esp live maggi is good idea , pl improve on Towels and Travel desk
Stayed 1 night in Feb 2023

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in Dec 2022

10/10 Excellent

Aruna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel globally. Call me biased but Asian hotels are the best when it comes to friendliness and the courtesy of the staff. Pretty good. Standards are good all around. The corridors of the floor could have been a bit cleaner, everything else was perfect. Buffet layout is great., selection, presentation and taste is great. Bar is great too. Definitely recommend, value for money, great place to stay

10/10 Excellent

Carson

Stayed 1 night in Dec 2022

10/10 Excellent

Shital

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No greenery around the area. Only buildings everywhere…

8/10 Good

Shine

8/10 Good

Ritesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Neha

Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for a memorable stay in Kolkata
Excellent service, clean facilities and awesome spread for all meals of the day! Keep up the good work.
Stayed 4 nights in Oct 2022
Response from Poorva Bajaj on 24 Nov 2022
Dear Guest,Thank you for your lovely feedback based on your recent visit. We aim to exceed your expectations and your review reaffirms the hard work we put in every day. Thank you for your kind words of appreciation and we look forward to seeing you again.Warm Regards,Team Fairfield by Marriott Kolkata

10/10 Excellent

Kapil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. we stayed here for 3 days. the service is amazing. the morning breakfast is so yummy with multiple options. you should add breakfast with room. food is little costly here. as the brand, it should be 😅 outside food is not allowed here but you can order from swiggy and zomato and pick the food from outside of hotel. i did it and no one had asked any question. it's a non smoking hotel so you can't smoke inside the room. you can use washroom but there is one shop just outside the hotel. i went there to smoke. they have one bar where you can have drink and smoke. you can food order 24 hours but as i have mentioned, it's little costly. the view from room was amazing.
Stayed 3 nights in Sep 2022
Response from Poorva Bajaj on 24 Nov 2022
Dear Kapil,Thank you for your lovely feedback based on your recent visit. We aim to exceed your expectations and your review reaffirms the hard work we put in every day. Thank you for your kind words of appreciation and we look forward to seeing you again.Warm Regards,Team Fairfield by Marriott Kolkata

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No shops in walking distance
Stayed 2 nights in Sep 2022

10/10 Excellent

Mark

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great stay!
Good, comfortable stay. The check in was very fast. Sourev from housekeeping made sure that syay was comfortable.
Stayed 2 nights in Sep 2022

10/10 Excellent

aparna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly , efficient staff and ease of check-in and checkout steps .
Stayed 1 night in Jun 2022

10/10 Excellent

aparna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Helpful staff , checking in was easy , clean property .
Stayed 1 night in Jun 2022
Response from Fairfield by Marriott Kolkata on 15 Jun 2022
Dear Aparna, Thank you for your review, it is truly appreciated. We look forward to welcoming you back and thanking you for choosing Fairfield by Marriott Kolkata! Warm regards, Team Fairfield by Marriott Kolkata

10/10 Excellent

Ruma, Rego Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent; can reach any place with Uber. Very clean👍 I am impressed.
Stayed 7 nights in May 2022
Response from Fairfield by Marriott Kolkata on 15 Jun 2022
Dear Ruma, Thank you for your review, it is truly appreciated. We look forward to welcoming you back and thanking you for choosing Fairfield by Marriott Kolkata! Warm regards, Team Fairfield by Marriott Kolkata