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W Koh Samui

5.0 star property
Luxury resort on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for W Koh Samui

Outdoor pool, pool umbrellas, pool loungers
BBQ/picnic Area
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Fridge, coffee/tea maker, electric kettle
On the beach, free beach cabanas, sun-loungers, beach umbrellas
W Koh Samui offers a luxury boutique experience near Bo Phut Beach. Travelers can relax at this beachfront resort, enjoy deep-tissue massages or facials at AWAY SPA, and make use of complimentary beach cabanas while having breakfast along the shore.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Bar
  • Pet-friendly
  • Room service
  • Pool
  • Spa
The current price is ₹49,768
₹59,074 total
includes taxes & fees
21 Sept - 22 Sept
On the beach, free beach cabanas, sun-loungers, beach umbrellas

On the beach

This resort is located on the beach. Take advantage of the free beach cabanas, beach loungers, and beach umbrellas at the sandy beach. Experience the magic of beachfront dining with a special meal at the restaurant. Chill out at the beach bar and savour a delicious apertif. Some on-site activities to enjoy during your trip include paddleboarding and beach yoga. Popular nearby activities worth checking out include snorkelling and scuba diving.

Villa, 1 Bedroom, Oceanfront (WOW Ocean Haven, 1 King) | View from room
Villa, 1 Bedroom, Oceanfront (WOW Ocean Haven, 1 King) | Beach/ocean view

Room options

Check availability for these dates

Tonight

Sept 20 - Sept 21
Check availability for tonight Sept 20 - Sept 21

Tomorrow

Sept 21 - Sept 22
Check availability for tomorrow Sept 21 - Sept 22
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Showing 20 of 20 rooms

View all photos for Villa, 1 Bedroom, Garden View (Tropical Oasis, 1 King)

Property amenity

Villa, 1 Bedroom, Garden View (Tropical Oasis, 1 King)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Private pool
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
  • 2400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Garden View (Tropical Oasis, 1 Queen)

1 bedroom, minibar, in-room safe, desk

Villa, 1 Bedroom, Garden View (Tropical Oasis, 1 Queen)

Highlights

Balcony or patio
Private pool
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
  • 2400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 Bedroom, Garden View (Jungle Oasis, 1 King)

Villa, 1 Bedroom, Garden View (Jungle Oasis, 1 King) | 1 bedroom, minibar, in-room safe, desk

Villa, 1 Bedroom, Garden View (Jungle Oasis, 1 King)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony or patio
Private pool
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
  • 1755 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Garden View (Jungle Oasis, 2 Queen)

Villa, 1 Bedroom, Garden View (Jungle Oasis, 2 Queen) | Property amenity

Villa, 1 Bedroom, Garden View (Jungle Oasis, 2 Queen)

Highlights

Balcony or patio
Private pool
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
  • 1755 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 Bedroom, Garden View (WOW Jungle Oasis, 1 King)

Villa, 1 Bedroom, Garden View (WOW Jungle Oasis, 1 King) | 1 bedroom, minibar, in-room safe, desk

Villa, 1 Bedroom, Garden View (WOW Jungle Oasis, 1 King)

Highlights

Balcony or patio
Private pool
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
  • 3767 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Oceanfront (WOW Ocean Haven, 1 King)

Villa, 1 Bedroom, Oceanfront (WOW Ocean Haven, 1 King) | 1 bedroom, minibar, in-room safe, desk

Villa, 1 Bedroom, Oceanfront (WOW Ocean Haven, 1 King)

Highlights

Balcony or patio
Private pool
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
  • 3767 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Private Pool, Ocean View (Escape, 1 King)

Villa, 1 Bedroom, Private Pool, Ocean View (Escape, 1 King) | 1 bedroom, minibar, in-room safe, desk

Villa, 1 Bedroom, Private Pool, Ocean View (Escape, 1 King)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Private pool
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
  • 1755 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Oceanfront (Haven, 1 King, Oceanside)

Villa, 1 Bedroom, Oceanfront (Haven, 1 King, Oceanside) | 1 bedroom, minibar, in-room safe, desk

Villa, 1 Bedroom, Oceanfront (Haven, 1 King, Oceanside)

Highlights

Balcony or patio
Private pool
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
  • 2400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Ocean View (Extreme WOW Ocean Haven)

Villa, 2 Bedrooms, Ocean View (Extreme WOW Ocean Haven) | Exterior

Villa, 2 Bedrooms, Ocean View (Extreme WOW Ocean Haven)

Highlights

Balcony or patio
Private pool
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
  • 9558 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Villa, 4 Bedrooms, Private Pool, Ocean View (Seascape Escape)

Villa, 4 Bedrooms, Private Pool, Ocean View (Seascape Escape) | 1 bedroom, minibar, in-room safe, desk

Villa, 4 Bedrooms, Private Pool, Ocean View (Seascape Escape)

Highlights

Balcony or patio
Private pool
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
Pillow menu
  • 22002 sq ft
  • Ocean view
  • Sleeps 9
  • 4 Double Beds

View all photos for Ocean Front Haven Villa

1 bedroom, minibar, in-room safe, desk

Ocean Front Haven Villa

  • Sleeps 2

View all photos for Wow Ocean Haven One Bedroom Villa

1 bedroom, minibar, in-room safe, desk

Wow Ocean Haven One Bedroom Villa

  • Sleeps 2

View all photos for Tropical Oasis Two Queen Villa

1 bedroom, minibar, in-room safe, desk

Tropical Oasis Two Queen Villa

  • Sleeps 2

View all photos for Jungle Oasis King Villa

1 bedroom, minibar, in-room safe, desk

Jungle Oasis King Villa

  • Sleeps 2

View all photos for Ocean View Escape Villa

1 bedroom, minibar, in-room safe, desk

Ocean View Escape Villa

  • Sleeps 2

View all photos for Wow Jungle Oasis One Bedroom Villa

Lobby

Wow Jungle Oasis One Bedroom Villa

  • Sleeps 2

View all photos for Tropical Oasis King Villa

1 bedroom, minibar, in-room safe, desk

Tropical Oasis King Villa

  • Sleeps 2

View all photos for Extreme Wow Ocean Haven Two Bedroom Villa

1 bedroom, minibar, in-room safe, desk

Extreme Wow Ocean Haven Two Bedroom Villa

  • Sleeps 4

View all photos for Seascape Escape Four Bedroom Villa

1 bedroom, minibar, in-room safe, desk

Seascape Escape Four Bedroom Villa

  • Sleeps 8

View all photos for Jungle Oasis Two Queen Villa

1 bedroom, minibar, in-room safe, desk

Jungle Oasis Two Queen Villa

  • Sleeps 2
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About the area

Located in Koh Samui, W Koh Samui is near the airport and on the beach. Fisherman's Village and Central Festival Samui Shopping Center are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bo Phut Beach and Chaweng Beach. Pralan Ferry Pier and Big Buddha Temple are two other places to visit that come recommended. Looking to get your feet wet? Scuba diving, snorkelling and sailing adventures can be found near the property.
Visit our Koh Samui travel guideOpens in a new window
View more Resorts in Koh SamuiOpens in a new window
Map
4/1 Moo 1, Tambol Maenam, Koh Samui, Surat Thani, 84330

What's nearby

  • Bo Phut Beach - 7 min walk - 0.6 km
  • Fisherman's Village - 5 min drive - 2.7 km
  • Pralan Ferry Pier - 8 min drive - 5.8 km
  • Chaweng Beach - 11 min drive - 8.8 km
  • Mae Nam Beach - 12 min drive - 9.2 km

Getting around

  • Samui Intl. Airport (USM) - 22 min drive

Restaurants

  • ‪E-saan Khrok Yai - ‬15 min walk
  • ‪WooBar - ‬1 min walk
  • The Kitchen Table
  • ‪ข้าวต้มน้องภู โค้งทีปราษฎร์พิทยา - ‬12 min walk
  • ‪Taste Restaurant - ‬14 min walk

About this property

W Koh Samui

Luxury boutique resort near Bo Phut Beach
Located close to Fisherman's Village and Pralan Ferry Pier, W Koh Samui provides a free breakfast buffet, a beach bar and a poolside bar. This resort is a great place to bask in the sun with a beachfront location, beachfront dining and free beach cabanas. Treat yourself to a facial, a massage or aromatherapy at Away Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. Enjoy the 24-hour gym, as well as activities, such as kayaking, beach volleyball and beach yoga. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and designer shops on-site.
You'll also enjoy the following perks during your stay:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Limo/town car service, an outdoor tennis court and barbecues
  • A porter/bellboy, a banquet hall and 1 meeting room
Room features
All 74 rooms offer comforts, such as 24-hour room service and private pools, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces.
More amenities include:
  • Recycling and LED light bulbs
  • Rainfall showers, designer toiletries and separate baths/showers
  • 46-inch HDTVs with satellite channels and DVD players
  • Balconies or patios, wardrobes/cupboards and fridges

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Namu
  • SIP
  • The Kitchen Table
  • WOOBAR

Things to do

  • 24-hour gym
  • Beach volleyball
  • Beach yoga
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Paddleboard
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Private pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,615 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar near toilet
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2010
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers

Entertainment

  • 46-inch LCD TV with cable/satellite channels
  • DVD player
  • Pay films
  • Private pool

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 2 weeks before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Guests are required to download the property's Marriott Bonvoy™ mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
This hotel offers a New Years Eve Gala Dinner (surcharge applies).
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of THB 0 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 18 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls, an off-lead area and litter trays are available

Children and extra beds

Children are welcome
5 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 5935.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 3000.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: THB 1800 per vehicle (one-way)
  • Pet fee: THB 0 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 5935.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Koh Samui Retreat
Koh Samui W
Koh Samui W Retreat
Retreat Koh Samui
W Koh Samui
W Koh Samui Retreat
W Retreat
W Retreat Hotel
W Retreat Hotel Koh Samui
Hotel W Koh Samui
Resort W Koh Samui
W Retreat Koh Samui

Frequently asked questions

Does W Koh Samui have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at W Koh Samui?

As of 20 Sept 2025, prices found for a 1-night stay for 2 adults at W Koh Samui on 21 Sept 2025 start from ₹49,767.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is W Koh Samui pet-friendly?

Yes, this resort allows cats and dogs (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a fee of THB 0 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at W Koh Samui?

Self-parking and valet parking are free at this property.

What time is check-in at W Koh Samui?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at W Koh Samui?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does W Koh Samui provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1800 per vehicle applies.

Where is W Koh Samui located?

Nestled on the beach, this Koh Samui resort is within 3 mi (5 km) of Bo Phut Beach and Fisherman's Village. Pralan Ferry Pier and Big Buddha Temple are also within 6 mi (10 km).

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Reviews

W Koh Samui Reviews

9.2

Wonderful

9.0

Cleanliness

8.4

Location

9.2

Staff & service

8.4

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 118 out of 170 reviews
Rating 8 - Good. 36 out of 170 reviews
Rating 6 - Okay. 8 out of 170 reviews
Rating 4 - Poor. 5 out of 170 reviews
Rating 2 - Terrible. 3 out of 170 reviews

Reviews

10/10 Excellent

Jagdeesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extraordinary at this W property, the stay wouldnt have been the same.without them.
Stayed 6 nights in Aug 2025

10/10 Excellent

Anwaar

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place … out of this world 🌎
Stayed 2 nights in May 2025

10/10 Excellent

Talal Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room .. staff very hulful good beach alot of brogram they do during may stay .. iwill go back for sure and they are very generous ..
Stayed 5 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and staff very attentive.
Stayed 4 nights in May 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch service as always with W hotels. The facility is beautiful, super comfortable and upscale vibe. Very chill, as reflective of koh samui.
Stayed 2 nights in Mar 2025

10/10 Excellent

Helen

Liked: Amenities
Staff was incredibly helpful and friendly! One of the best resort stays I have ever had. Thank you Manager Alex and staff!
Stayed 15 nights in Apr 2024

10/10 Excellent

Lianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their service is very good. The staff here are very friendly, especially the lobby manager Ammie. She is very nice and gives me the feeling that if I come to this city again, I will choose this hotel again.
Stayed 2 nights in May 2024

10/10 Excellent

Hod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional service

We had a wonderful time although some days were rainy. Service was exceptional, the room was big and indulging, the gym was great, and we were happy that the hotel's chef accommodated our food requirements as vegans.
Stayed 6 nights in Dec 2022

10/10 Excellent

Youngeun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second time staying at W Koh Samui since my honeymoon 10 years back - this time, with my daughter as well. Staffs were super fantastic and supportive and overall quality of facilities was also great. I would absolutely stay again when I visit Koh Samui in near future. Highly recommended for family vacation, honeymoon or short getaway with your friends.
Stayed 4 nights in Apr 2023

8/10 Good

oron

Liked: Staff & service, amenities, property conditions & facilities
Need to do better work on cleaning the Villa
Stayed 3 nights in May 2024

2/10 Terrible

Reuven

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel for my wife's birthday, we paid thousands of dollars in advance (~8K $), a week before our holiday we had a tragedy in our family ( my brother in law had passed away from a sudden illness ). I cancelled my vacation and ask the hotel to consider the family tragedy and refund my vacation or at least reschedule it. ooh ,they used very polite language but bluntly refused to give me any of my money back. So they might be a Fancey hotel but with zero compassion and all their fancy language is a façade to their greed.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kenneth

Stayed 3 nights in Aug 2025

10/10 Excellent

Gill

Stayed 5 nights in Jul 2025

8/10 Good

Michele

Stayed 9 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Alexandra

Stayed 7 nights in Mar 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

2/10 Terrible

Daniel

Disliked: Staff & service, property conditions & facilities

Good location and sandy beach

W’s airport transfer sent us to a wrong hotel which wasted 45min of our valuable time. Then we both got food poisoning at Nomu restaurant. We ended spent entire vacation in our room. This is a big disappointment as we looked forward to this Wedding Anniversary celebration. W Samui got a lot of work to do regarding the basic stuff like food and beverage and services.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ronen

Stayed 7 nights in Sep 2024

10/10 Excellent

Manabu

Liked: Cleanliness, staff & service, property conditions & facilities
244号室に6泊しました。部屋のプールからは海が見えてインフィニティエッジのプールと海が溶け込み最高にキレイでした。部屋のプールも大きく、ほとんどの時間を部屋で過ごしました。 特に良かったのはレストラン。朝ごはんはこれまで食べたどのブッフェより質も高く、メニューになくても作ってくれました。朝ごはんのブラッディーマリーは絶対飲むべきで。
Stayed 6 nights in Aug 2024

8/10 Good

Elizabeth P.

Liked: Staff & service, property conditions & facilities, room comfort

W not as wonderful

Great view of the beach, great BF selection and nice private pool villa. We had inclusive package of cocktails, spa, and float me up! However, was a bit disappointed with the reception as our hostess Ammie just left us at the hot not air conditioned lobby without giving us a word on how long we have to wait! She wasn’t informative about the hotel activities. We stayed at a jungle view villa:The tub tap water was yellow with sand, which wasn’t cleaned the next day! This is not acceptable for five star W resorts! This not our first W stay. Too bad for the little details not cared for~ .
Stayed 2 nights in Aug 2024

10/10 Excellent

heather

Stayed 4 nights in Apr 2024

8/10 Good

Miyoko

Liked: Staff & service, amenities, property conditions & facilities
ウエルカムスイーツがなかったのが残念でした。 早くお部屋に入れてくれたので、準備が出来なかったのかと思います。スタッフの皆さんとても親切でした。 ありがとうございました。
Stayed 4 nights in Mar 2024

8/10 Good

Kelly Ka Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, room comfort

5 days

Probably the best Thai food we have ever had in the upstairs restaurant. The breakfast buffet is only second to Mandarin Oriental. All in all this place is value for money.
Stayed 5 nights in Feb 2024