Ratings based on 687 verified reviews

4.3 out of 5
82% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller from Portsmouth UK

Posted 24 Mar 2020
Faultless. Not too much to say other than an excellent hotel right on the beach - everything very good. Plenty of bars and restaurants right outside the hotel. Highly recommended.
Comment from Hotel Management
25 Mar 2020 by Pavilion Samui Villas and Resort, Hotel Management
Dear Khun AlanC, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments,We look forward to seeing you on your next trip to our property. Best regards,
4 out of 5
by a verified traveller

Posted 21 Mar 2020
uniquely disappointing room in the building across the main building. Dirty outskirts view, shabby room listed as a 50 sq meters on your web.
Comment from Hotel Management
23 Mar 2020 by Pavilion Samui Villas and Resort, Hotel Management
Dear Sir or Madam, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments,We look forward to seeing you on your next trip to our property. Best regards,
5 out of 5
by a verified traveller

Posted 28 Feb 2020
Room was great with a tub on the balcony and comfortable beds. Good selection at breakfast, and right on the beach. Staff were knowledgeable and accommodating. We left very early on our checkout day, before the restaurant opened, and they arranged for a take-away breakfast for us (without us having to ask).
Comment from Hotel Management
2 Mar 2020 by Pavilion Samui Villas and Resort, Hotel Management
Dear Sir or Madam, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments,We look forward to seeing you on your next trip to our property. Best regards,
4 out of 5
by a verified traveller from Christchurch UK

Posted 22 Feb 2020
Good position at the beach in a lively but not too manic area. Breakfast good & attentive, friendly staff. Room quite nice but unhappy with our balcony position with no view of anything [over staff entrance].Lighting in the room was poor and the wardrobe hooks too high! Excellent fridge. Comfortable bed.
Comment from Hotel Management
24 Feb 2020 by Pavilion Samui Villas and Resort, Hotel Management
Dear Sir or Madam, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments,We look forward to seeing you on your next trip to our property. Best regards,
4 out of 5
by a verified traveller

Posted 10 Jan 2020 on Hotels
The staff were great - especially Rocky.
Comment from Hotel Management
10 Jan 2020 by Terry, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your comments with us. It will be a highlight for me to share your comments with our team members and especially Mr. Rocky – they all work very hard to ensure our guests comfort. We are looking forward to your next visit and wish you the best in your business, Career and personal endeavors. Best regards Management
4 out of 5
by a verified traveller from Hong Kong

Posted 31 Dec 2019
The property is right on the beach although the majority of rooms do not have a view. The staff were all very friendly and helpful and the daily breakfast was good with plenty of choice. It was the same every day so if you were staying for a longer time it might become boring. For 3 to 4 days it was fine.
Comment from Hotel Management
5 Jan 2020 by Terry, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your comments with us. Our team members were extremely happy to receive your shared comment regards of our services and facilities provided. It also a highlight for me to share your comments with our team members to seek further improvement on the breakfast menu. We hope to see you soon again in the near future. Best regards,
4 out of 5
by a verified traveller

Generally good but plunge pool not usable

Posted 26 Dec 2019 on Hotels
We had a three night stay here and were upgraded from deluxe to a plunge pool room, which meant we were on the ground floor of a two storey structure with an enclosed patio, and I am guessing above us was a deluxe with a tub. Even though the room was south facing the sun didn’t hit the patio area due to the close proximity of the villa across the enclosure (3 to 4 metres close), which rendered the plunge pool a total waste of space as simply not warm enough to enjoy. The patio and the plunge pool even though enclosed lacked privacy due to the room above as well as the villa directly opposite. The beach front area was picturesque and well designed. The hotels location in the heart of Lamai
Comment from Hotel Management
27 Dec 2019 by Pavilion Samui Villas and Resort, Hotel Management
Dear Sir or Madam, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments,We look forward to seeing you on your next trip to our property. Best regards,
5 out of 5
by a verified traveller

Posted 13 Dec 2019
It was very neat and traditional very clean very friendly they couldn't do enough for you location spot on
Comment from Hotel Management
17 Dec 2019 by Pavilion Samui Villas and Resort, Hotel Management
Dear Sir or Madam, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments. We look forward to seeing you on your next trip to our property. Best regards,
5 out of 5
by a verified traveller

Posted 30 Nov 2019
We were pleasant surprised that the hotel put Happy Birthday flowers on our bed and a birthday cake and card for my wife on her birthday. The hotel made efforts to find out from my wife's passport during check in registration and gave us the surprise. The breakfast spread was good. We enjoyed our breakfast with soft music and waves beating the beach during our 4-nights stay. We will definitely recommend it to our friends
Comment from Hotel Management
2 Dec 2019 by Pavilion Samui Villas and Resort, Hotel Management
Dear Sir or Madam, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments,We look forward to seeing you on your next trip to our property. Best regards,
5 out of 5
by a verified traveller

Posted 24 Nov 2019
Great pool and beach area, excellent room with jacuzzi, perfect breakfast with lots of options every day.
Comment from Hotel Management
26 Nov 2019 by Pavilion Samui Villas and Resort, Hotel Management
Dear Sir or Madam, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments,We look forward to seeing you on your next trip to our property. Best regards,