- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appalling, frightening. Beware!
I arrived and the hotel was closed. I had booked 3 nights in a ‘guaranteed’ room but found myself distressed and alone. I took photos: the hotel was in darkness and completely deserted. I told Hotels .com over a month ago and they have taken no notice and done nothing.