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Ban Kao Tropical Boutique Residence & Spa

Star Rating
4 out of 5
Photo gallery

Reviews

3.5 / 5Good
13 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Mummified Monk
    7 min drive
  • Popular Location
    Namuang Waterfall
    9 min drive
  • Popular Location
    Namuang Waterfall 2
    9 min drive
  • Airport
    Ko Samui (USM)
    33 min drive

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    About this area

    Koh Samui

    Located in Koh Samui, Ban Kao Tropical Boutique Residence & Spa is near the beach. Those looking for an activity can check out Nathon Pier, while everyone can enjoy the natural beauty of Namuang Waterfall and Namuang Waterfall 2. Looking to enjoy an event or a game while in town? See what's happening at Phetch Buncha Thai Boxing Stadium or Chaweng Thai Boxing Stadium.

    What's nearby

    • Popular Location
      Mummified Monk - 7 min drive
    • Popular Location
      Namuang Waterfall - 9 min drive
    • Popular Location
      Namuang Waterfall 2 - 9 min drive
    • Popular Location
      Taling Ngam Beach - 12 min drive
    • Popular Location
      Secret Buddha Garden - 17 min drive

    Getting around

    • Ko Samui (USM) - 33 min drive

    About this property

    Ban Kao Tropical Boutique Residence & Spa

    4-star hotel with full-service spa and free area shuttle
    A full-service spa, a restaurant and an outdoor pool are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free beach shuttle. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 20 rooms offer DVD players, fridges and TVs with satellite channels. Guests will also find room service (during limited hours), free bottled water and safes.
    Ban Kao Tropical Boutique Residence & Spa offers 20 forms of accommodation with a safe and complimentary bottles of water. Televisions come with satellite channels and DVD players.
    In addition to a full-service spa, Ban Kao Tropical Boutique Residence & Spa features an outdoor pool and a health club. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
    This 4-star property offers access to a business centre. This hot springs hotel also offers a hot tub, a steam room and spa services. For a surcharge, the property provides a shuttle from the airport to the hotel (available at scheduled times) and a ferry terminal shuttle. On-site self-parking is complimentary.
    An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a steam room.
    The recreational activities listed below are available either on-site or nearby; fees may apply.
    Oriental Spa has 1 treatment room. Services include Swedish massages, Thai massages, facials and body wraps. The spa is equipped with hot springs/mineral springs. A variety of treatment therapies are provided, including aromatherapy.

    Policies

    Check-in

    Check-in between 2 PM - 9:00 PM
    Late check-in subject to availability

    Special check-in instructions

    There is no front desk at this property. If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation.
    Airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.

    Check-out

    Check-out before 11 AM

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are not available.
    • Cribs (infant beds) are not available.

    Pets

    • Pets not allowed

    Payment types at the property

    Mastercard
    Visa

    Important information

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Airport shuttle fee: THB 900.00 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    We should mention

    This property offers transfers from the ferry terminal and airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms.

    Property is also known as

    • Ban Kao Tropical Boutique Residence Hotel Koh Samui
    • Ban Kao Tropical Boutique Residence Hotel
    • Ban Kao Tropical Boutique Residence Koh Samui
    • Ban Kao Tropical Boutique Residence
    • Ban Kao Tropical & Koh Samui
    • Ban Kao Tropical Boutique Residence & Spa Hotel
    • Ban Kao Tropical Boutique Residence & Spa Koh Samui
    • Ban Kao Tropical Boutique Residence & Spa Hotel Koh Samui

    Property amenities

    Internet

    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free self parking
    • Pick-up airport shuttle (surcharge)
    • Airport shuttle at scheduled times
    • Free local area shuttle
    • Ferry terminal shuttle (surcharge)
    • Free beach shuttle

    Food and drink

    • Breakfast available for a fee
    • 1 restaurant and 1 coffee shop/cafe
    • 1 bar
    • Room service available

    Things to do

    • Full-service spa
    • Health club
    • Outdoor pool
    • Playground
    • Hot tub
    • Steam room

    Family friendly

    • Dry-cleaning service
    • DVD player
    • Free local area shuttle
    • Laundry facilities
    • Outdoor pool
    • Playground
    • Fridge

    Conveniences

    • Free newspapers in reception

    Guest services

    • Dry-cleaning service
    • Laundry facilities
    • Multilingual staff
    • Tour/ticket assistance

    Languages spoken

    • English
    • Filipino
    • French
    • Hindi
    • Thai

    Business services

    • Business centre

    Outdoors

    • BBQ grill(s)
    • Garden
    • Picnic area
    • Pool umbrellas
    • Terrace

    Spa

    • Aromatherapy
    • Body scrubs
    • Body wraps
    • Detox wraps
    • Facials
    • Hot springs/mineral springs
    • Manicures and pedicures
    • Massage - swedish
    • Massage - Thai
    • Massage/treatment rooms
    • Treatment room

    More

    • Beach towels

    Room amenities

    Bedroom

    • Blackout drapes/curtains

    Bathroom

    • Hairdryer (on request)

    Entertainment

    • DVD player
    • satellite channels
    • TV

    Food and drink

    • Free bottled water
    • Fridge

    More

    • Phone
    • Safe

    Nearby things to do

    Activities

    3.5
    5 - Excellent
    4
    4 - Good
    4
    3 - Okay
    1
    2 - Mediocre
    3
    1 - Poor
    1
    3.6
    Cleanliness
    3.5
    Service and Staff
    3.5
    Property condition

    3/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities

    Very Unprofessional, Muddy Roads, Flea-bitten Dogs

    ..the room was not comfortable, although it looked esthetically pleasing...the shower did not have a proper drain, instead it flowed on the opposite side into rocks which I am sure never get cleaned...the floor of the bath is small black stones which are uncomfortable on the feet..and don't look clean (even if they are clean)..the lighting was rather complicated..at firstl the television didn't work, they even had another brand of remote, so they had to bring in another television set. There were only 2 channels, one of which was Russian news channel in English. The road was so muddy it was impossible to walk anywhere. The pool looked murky, not healthy, so I didn't want to swim. There were flea-bitten dogs everywhere, even begging food inside the restaurant...The staff were mostly not as professional as one would normally expect in a 4 star establishement..there were many Thai outsiders hanging around, even using rude language in front of hotel guests (eg. "Fxxk You")...it's clear the ownership is absentee..the management needs more professionalism..everyone looks very unprofessional...It's the worse experience I've had since traveling to many countries over the past year..

    2/5

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Failed on the little things

    There are a lot of good things here, but the bad would keep me away in the future. First, it is extremely secluded, to the point where it's eerie. Second, the beautiful rooms mask the poor attention to detail - the AC didn't work in my room (they moved me), there was a massive roach in my bathroom, the pool was dirty, the floors creaked terribly, there was no free Wi-Fi, it's just a little too far from an underwhelming beach, staff were hard to find, my room phone didn't work, and things were just a touch more expensive than they needed to be. It's a pretty place with friendly and helpful staff, but when you get to the details, they botch the entire experience.

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Nice silent place

    We stayed there for 6 days and were happy with the service provided by the hotel. Nice silent area, friendly stuff, good service. Free car transfer to the beach. Anyway the beach is 15 minutes away on foot.

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Tranquil Oasis

    I wanted peace and quiet, a good night's sleep, and good food within easy reach. That is what I got. I would have preferred faster and more stable internet but this is Thailand and the internet here was slightly better than typical (nowhere has stable fast internet.) It is a bit of an odd place if you're expecting a traditional hotel as I was. It is neither of those things. It is a collection of premium, large, boutique vacation villas and a few smaller villas such as the one I stayed in. The price is a bit high if you want a simple stopover, and it is a bit remote if you want beach or easy shopping access. However if you want a comfortable oasis away from everything, this is the right place. Also the restaurant was a centerpiece and the Chef took great pride in the food. I didn't stay for more than a breakfast, which was excellent. I could nitpick about a few things but this is Thailand and everything here has its quirks. The complaints in the reviews I read seemed people like missing the view because of looking too much at the smudges on their eyeglasses.

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Too isolated

    None of the taxi drivers at the Jetty pier knew of this resort.Tiny lane leading to resort and the main road were completely dark. There were no shops/eating stalls/massages within walking distance, altho hotel reception said there were within 10-15mins walk. Had to walk back in the dark. Too many dogs barking and on the loose. Room altho big and beautifully decorated, had so many bugs. Safe didn't work. Was told i was the only guest at the bungalows so it was quite creepy for me should anything happen. Reception closed at 8pm. At breakfast two large dogs (resort pets) "greeted" me. Not everyone loves dogs esp in that size. I was terrified so breakfast was delivered to my bungalow instead. Breakfast was delicious- Quality french pastries, butter croissants and coffee. Understandbly, i left after one night altho i had paid for two.

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