- Disliked: Staff & service, amenities
Not impressed with the staff and service. The staff at the front desk wasn't as friendly and/or happy to be there. The hotel itself is what you expect, historic (and so was everything in it). The exterior of some of the room doors was painted and the smell was strong in our rooms since the doors at the end of the hallways were kept closed. There were several people smoking by the pool :( We ate at the Tharavadu restaurant (a couple of times) and the staff and the food were great! I eat gluten/dairy free and they were very helpful.