On the beach, snorkelling
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Reviews of Mac Resort Hotel

3.5 out of 5
Mac Resort Hotel
7/3 Moo 4 White Sand Beach, White Sands Beach, Ko Chang

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 70 reviews" "
Rating 8 - Good. 31 out of 70 reviews" "
Rating 6 - Okay. 14 out of 70 reviews" "
Rating 4 - Poor. 7 out of 70 reviews" "
Rating 2 - Terrible. 1 out of 70 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Anton

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Mac Resort is very old run down and and not well managed. It is in a good location on White Beach, The breakfast is very average and the staff not attentive. It is not worth paying full rates to stay at this hotel. We booked online without seeing the hotel and were very disappointed
Stayed 5 nights in Jan 2024

6/10 Okay

Malcolm

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean friendly hotel ,on beach, & reasonably priced.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money - perfect location on the beach
Stayed 19 nights in Jan 2020

10/10 Excellent

Roger

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MAC RESORT- DEFINES- LOCATION LOCATION LOCATION !
MAC resort is all about Location Location Location ! Fabulous ambiance and friendly welcoming staff and a hotel which genuinely is RIGHT IN THE BEACH and White Sand beach takes some beating. Restaurant is a bit pricey and the buffet breakfast is adequate but not inspiring. Great pool and a great stay
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Not as good and value for the price!
Location is very good as it is on the beach. Room however needs a makeover, especially the bathroom where the tiles grouting is very old and looks moldy! A/C works well, but our room is located near the kitchen so we constantly hear noise , even though we had requested for a room in a quiet area. We also booked two rooms with one room consisting of 2 separate beds for our grown up children, but the hotel gave us all one-bed rooms. Upon checking in, we were able to change one room for a 2 separate beds. Parking is basically alongside the street, wherever we can find an available space! We used the hotel restaurant for dinner as it is a beautiful setting on the beach and there was fire performance right there. However, the service was not attentive as our family of 5 persons’s orders were not served in a timely manne as one meal order came at time and by the time the 5th meal order came out ( after we had to inquire about it) , everyone else have finished eating their meal! And the staff seems not even care at all about customers’s satisfaction!
Stayed 2 nights in Apr 2019

8/10 Good

Song

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

4/10 Poor

Carina Skjold

Disliked: Property conditions & facilities, room comfort
Over crowded
Rock hard bed, unfriendly staff at the reception and only sun beds for a little % of the many guests so they were constantly occupied
Stayed 2 nights in Jan 2019

6/10 Okay

Tomas

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

8/10 Good

Amit, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel Close to the Beach
Stayed here with my family. Beach is steps distance from the room. Quite Clean and well maintained. My Son enjoyed a lot playing with his toys. Can swim, relax & have a walk around the beach , with multiple bars & seafood restaurants nearby. The pool was also quite clean & great. For Food, personally i loved the cashew chicken & BBQ in Night.
Stayed 3 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Great location, needs updating. Bathroom questionable

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good beach location and service
MAC Resort was nice and pleasant. We paid for breakfast but had to leave before it began and they were so nice to have it packaged and ready for us to catch the 6:45 ferry. Also kind to hail us a taxi very early in the morning.They leave four waters in your fridge but only the two are free. Wifi is available but only in restaurant and poolside. Overall, would stay again! Thanks MACS!

4/10 Poor

Bo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toppen!
Supernöjda! Hade balkong med havsutsikt vilket var så värt pengarna! Perfekt läge på stranden och sängarna fick fem plus mot hur det kan vara i Thailand. Trevlig personal och Mook hälsade oss alltid med ett leendenoch lite småprat till frukosten. Rekommenderar verkligen!
Stayed 8 nights in Jan 2024

8/10 Good

Esa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good seaview room and the whole beach area near resort was very nice. Bed in room was comfortable and breakfast was ok. Only negative was animals in toilet and a little noisy air conditioning.
Stayed 3 nights in Jan 2024

8/10 Good

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Direkt am Strand, super Lage
Stayed 2 nights in Nov 2023

10/10 Excellent

stein

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utsikten fra rommet
Stayed 3 nights in Nov 2023

10/10 Excellent

Mattias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
12 nätter på Mac
Bra rum, kanske något mindre än vad som anges. Vi blev uppgraderade till ett rum med havsutsikt. Trevlig personal och bra service. Fräscha rena rum. Bra läge på stranden med eldshow på kvällen. Vi var supernöjda.
Utsikt från balkongen. 👍
Stayed 12 nights in Nov 2022

8/10 Good

Ib

Liked: Cleanliness, staff & service, room comfort
Stayed 20 nights in Mar 2020
Response from mac resort on 31 Mar 2020
Thank you for review

10/10 Excellent

Alain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le meilleur emplacement sur la with beach surtout avec un enfant de bas âge. Personnel au petit soin. Seul bémol le nettoyage des chambres pas top..
Stayed 5 nights in Mar 2020
Response from mac resort on 31 Mar 2020
Thank you for review

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Personal beim Restaurant sehr freundlich und hilfsbereit, genau das Gegenteil bei der Rezeption unfreundlich und mürrisch, Zimmer veraltet, schmutzige Bettwäsche, schmutzige und zerrissene Handtücher
Stayed 7 nights in Feb 2020

8/10 Good

ole jonny

Liked: Cleanliness, staff & service
Februar 2020
Bra hotell, god service, godt renhold, litt gammelt og slitt hotell
Stayed 5 nights in Feb 2020

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
Stayed 10 nights in Dec 2019

10/10 Excellent

Niko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

8/10 Good

Erik

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rekommenderbart
Överlag ett bra hotell precis vid strandkanten. Wifi funkar bra i " huvudhuset" men funkar sämre i anexen. Frukostbufféns varma mat var sällan varm men däremot rikt varierad åt det positiva. Vi har varit här under flera år och upplever hotellet som rekommenderbart åt både ensamma par som barnfamiljer.
Stayed 3 nights in Dec 2019

8/10 Good

Henrik

Travelled with group
Liked: Staff & service
Stayed 5 nights in Dec 2019

8/10 Good

Lena

Liked: Cleanliness, staff & service, room comfort
Stayed 15 nights in Nov 2019

8/10 Good

Didier

Travelled with group
Liked: Cleanliness, staff & service
Avis mitigé
Hôtel de front de mer qui veut vous faire payer l'utilisation de ses transats sur la plage ! J'avais encore jamais vu ça... Heureusement ils ne font pas encore payer les transats autour de la piscine :) Tarifs du restaurant prohibitifs. Bon emplacement et plage devant l'hôtel étroite mais suffisante. A ne prendre que si vous bénéficiez d'une promotion sinon prix hors de rapport avec la prestation. Chambre supérieure au RDC, pratique pour aller à la plage. Sentait un peu l'humidité. Du bruit le soir venant du bar d'à côté. Au total un avis plutôt mitigé sur cet établissement.
Stayed 6 nights in Nov 2019

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2019

8/10 Good

Marco

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Nov 2019

6/10 Okay

Daniel

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Hyfsat men inte igen!
Hotellet var ok! Låg bra vid stranden. Wi-Fi var obefintlig på rummet. Personal överlag vänliga och hjälpsamma, förutom en äldre dam som var lite chef i restaurangen, skulle behövas bytas ut! Sista kvällen fick en av oss gå hungriga från hotellets strandrestaurang då en rätt inte kom in! Men dom brydde sig inte så vi betalade och gick! Skulle inte boka det hotellet igen!
Stayed 6 nights in Oct 2019
Response from mac resort on 2 Nov 2019
i'm sorry for the mistake.Thank you for your reviews Will be improved.Thank you again

6/10 Okay

Eva

Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2019

6/10 Okay

Morten Andre

Disliked: Staff & service
Stayed 8 nights in Feb 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 8 nights in Feb 2019

8/10 Good

Misa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quite small hotel at the beach. Not special place, but we enjoy there.
Stayed 2 nights in Dec 2018

8/10 Good

@@;, japan

Liked: Staff & service
良いホテル
今回は車でこちらのホテルを利用しましたが、多くのThailandのホテルは深夜の警備スタッフは仕事中に寝ていて意味がありませんが、こちらのホテルのスタッフは素晴らしく深夜に車の鍵を開けたらすぐに見に来てちゃんと仕事をしてるように感じました。 ビーチが近く歩いた後に部屋に戻ると部屋に砂が入りますが、毎日の清掃も綺麗でした。 Thailandでは珍しくこのホテルはすべてのスタッフがきちんと自分のするべき仕事をしてるように感じました。 次回もこちらの施設を利用すると思います。
Stayed 2 nights in Jun 2018

10/10 Excellent

vit

Liked: Cleanliness, staff & service, room comfort
Krásná pláž, velmi dobre umístění hotelu přímo na nejhezčí plazi na ostrově. Dovolenou jsme si i díky velmi dobrému výběru místa i hotelu velmi užili doporucuji
Stayed 8 nights in Feb 2018

8/10 Good

Helen

Liked: Staff & service, property conditions & facilities, room comfort
Bra till bra pris
Vi bodde i rum utan utsikt och det var jättebra. Sköna sängar för att vara i Thailand. Det finns tyvärr ingen sagtybox. Luktade avlopp till och från på ett av våra rum. Granhotellet har liveband som spelar till sent. De börjar även disks tidigt.

8/10 Good

Marcus

Liked: Staff & service
Stayed 7 nights in Jan 2018

6/10 Okay

Jeremy

Liked: Staff & service
Disliked: Property conditions & facilities
Besviken
Väldigt centralt läge mitt på stranden. Trevlig personal men nästan omöjligt att kommunicera på engelska. Slitet rum med läckande toa, trasig dusch slang/handtag. Väldigt spartansk frukost. Skulle inte rekommendera... Bilderna på hotels.com är missvisande
Stayed 5 nights in Jan 2018

8/10 Good

Camilla

Liked: Cleanliness, staff & service
Stayed 11 nights in Dec 2017

10/10 Excellent

Joakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mac resort var ett lite mindre Hotel direkt vid stranden men mycket trevligt och bra mat och service
Stayed 3 nights in Dec 2017

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location. Great staff. Hotel in good condition with big confortable rooms. Caring staff with fast response. morning breakfast was just low profile but the night seafood show a great one. Espresso and cappuccino so god at maccafe. All recommended.
Stayed 6 nights in Dec 2017

4/10 Poor

christian

Disliked: Staff & service, property conditions & facilities, room comfort
Dåligt
Kylen var ej inkopplad och jaccuzin fungerade inte , ingen ström eller bubblor. Inga handdukar till poolen. Bara två större till duch. Inte ens små handdukar . Då hade vi ändå hotellets dyraste rum . Bra läge allt annat dåligt !
Stayed 2 nights in Nov 2017

10/10 Excellent

Maya Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FANTASTISK
Det var HELT FANTASTISK vi er helt sikre på at komme tilbage og helt sikkert også til det Hotel
Stayed 10 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Meget centralt beliggende hotel midt i byen og lige ned til White Sand Beach . Værelset var fint nok men ingen varmt vand og jeg fik desværre reddet mig bed bugs med hjem derfra . Personalet var meget lidt smilende og imødekommende . I Cafeen / restauranten var det lige modsat - meget venlige og service mindede medarbejdere .
Stayed 3 nights in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Onvriendelijk, geen internet op kamer.
Onvriendelijk, vervallen. Slecht internet. Wel mooi aan het strand.
Stayed 1 night in Jul 2017

6/10 Okay

Richard

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Schöne Lage am sauberen Strand!
Das Hotel liegt direkt am Strand. Somit Zentral an der White Sand Beach. Die Dame an der Reception war nicht sehr freundlich. Das Personal für die Zimmerreinigung war jedoch sehr zuvorkommend. Die Zimmer selber waren okay. Nur diverse kleine Defekte! Schade!

8/10 Good

jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positif à mentionner pas de wifi dans chambres