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Reviews of Hotel 99 - Bandar Botanik Klang

2.5 out of 5
Hotel 99 - Bandar Botanik Klang
47 Jalan Kasuarina 2/KS 07, Bandar Botanik, Klang, Selangor

Reviews

6.6
Rating 10 - Excellent. 2 out of 19 reviews" "
Rating 8 - Good. 8 out of 19 reviews" "
Rating 6 - Okay. 2 out of 19 reviews" "
Rating 4 - Poor. 6 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

3.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020
Response from Hotel 99 on 12 Feb 2020
Dear guest, We look forward to welcoming you again in the future. Thank you

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bedding set cleanliness shall improve, as the yellowish stains are too visible
Stayed 2 nights in Dec 2019
Response from Hotel 99 on 21 Dec 2019
Dear guest, sorry for the unpleasant experience stays with us. Regarding the bedding set cleanliness, we have forward your complaint to the housekeeping department. They will take action on it. Hope to see you again. Thank you

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
very bad hotel
Stayed 2 nights in Oct 2019
Response from Hotel 99 on 22 Oct 2019
Dear Guest, we are sorry about your unpleasant experience here. We sincerely hope that you will give us another opportunity to be of service to you and to regain your trust in Hotel 99. Thank you.

4/10 Poor

David Teck Hua

Disliked: Cleanliness, property conditions & facilities, room comfort
Stained bed sheets and blanket Bed cracking sound when you turn body Toilet shower not partion so wet all over when take shower Tower darken instead of white
Stayed 2 nights in Sep 2019
Response from Hotel 99 on 11 Oct 2019
Dear David, Thank you for taking time to share your experience stay with us. We sincerely apologies for your bad experience stay with us. Rest assured that your comment will be reviewed by management and housekeeping in order to improve our room service and facilities in future. Thank you

8/10 Good

ishak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel 99 - Bandar Botanik Klang Review
As usual our stay is comfortable. Been using Hotel 99 there since 2011. It provides our simple needs.
Stayed 1 night in Jan 2019
Response from Hotel 99 on 29 Jan 2019
Dear ishak, thank you for choosing Hotel 99. We are delighted to know that you enjoyed your stay with us and thank you for giving us such a wonderful review and rating. We look forward to welcome you again, and serve you better.

6/10 Okay

ishak

Hotel 99 review
Service and room ok. However room require upgradings. E.g. light switches damage exposing electrical parts that is dangerous. Water boiler not working and dodgy tv and aircon remote control.
Stayed 1 night in Jun 2018
Response from Hotel 99 on 22 Jun 2018
Dear ishak, thank you for staying with us. Also, thank you for letting us know regarding our facilities. We do our best to improve our services. We look forward to serving you again, and serving you better.

4/10 Poor

Ngee Ling

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No good. Lots of noise from other customer. Bathroom of adjacent room next to my bed wall. Noisy when someone bath late at night
Stayed 4 nights in Mar 2018
Response from caroline on 24 Mar 2018
Hi, we are sorry about your unpleasant experience. We have shared your feedback with our team who would continually seek ways to further enhance the service. Pls accept our apology and hope to see u again.

4/10 Poor

Ngee Ling

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2018
Response from Caroline on 24 Mar 2018
Hi, thank you for choosing our hotel. We will work hard to provide a better service and hope that you will give us another opportunity to be of service to you. Thank you

8/10 Good

Lee, Ipoh

Liked: Cleanliness, room comfort
Clean and affordable hotel
Book a room for two. Room and toilet are clean. Having 24 hour security guard. To be picky, having hair dryer in the room will make me more satisfied. Overall it is a good budgeted hotel.
Stayed 2 nights in Dec 2017

10/10 Excellent

Preyya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

2/10 Terrible

Gunaraj, klang Malaysia.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room clean
Room is not clean and bedsheet never change... Using the same bedsheet after someone check out. After make a complaint Then oni they will change new bedsheet n blanket...
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

just ok
Quite noisy , overall just ok
Stayed 1 night in Nov 2017

10/10 Excellent

Nur Fazidah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again
Value for money. Suitable with the price.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness
Smelly
Upon checked in, the room was smelly due to smokers. House cleaning should refresh until no smell. When highlighted to the frontdesk, he said nothing can be done.

8/10 Good

Murali

Stayed 1 night in Dec 2022

8/10 Good

Siew Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Hotel 99 on 18 Jun 2019
Dear Siew Hui, Thank you for choosing Hotel 99. We are delighted to know that you are satisfied with us and thank you for the wonderful rating.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2018
Response from Hotel 99 on 23 Jul 2018
Hey Anonymous, thank you for the generous rating. We look forward to serving you again, and serving you better. :)