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"Hospitality from all the staff is flawless and warm. Standard way beyond my expectations."

"Great onsen hotel near the Beppu station. No shoes allowed in the hotel which is unique. 7 private onsens plus public baths were available. Free ramen is provided for supper. There’s massage chairs available for use too. Very comfortable stay except light in room is by sensor which is rather annoying. But all in all, still enjoyed my stay and will look to stay here if I ever come back"

"Idividual parking building next to the hotel. The parking lot was almost full for the day I stayed at the hotel. The public bath is big and well kept. The elevator is a bit slow. Lawson right across from the hotel. There are smoking rooms available. Although a bit outdated I had a comfortable stay"

"Very spacious suite. However 2 queen beds in one bedroom made it tight. Free to use laundry machine. Only one machine and no dryer. Location is far from main street but I enjoyed the walk."

"We enjoyed"

"We had a very roomy suite for 3 of us. The suite was old but very nice with its own hot bath. Their breakfast was very nice too."

"It was really nice"

"This is a beautiful property located just outside of the town of Yufuin. The service was great and the food was wonderful. We enjoyed soaking in the outdoor spa while viewing the scenery around us. The hotel shuttle from the train station was not very convenient with only one small bus per hour and reservations required in advance. We opted to take a taxi which was under US$10 and very easy. We stayed two nights and spent much of the middle day walking around the town. Highly recommend."

"We had an exceptional stay at Kannawaen and would highly recommend it to anyone looking for a memorable ryokan experience. The highlight of our stay was the in-room open-air bath, which was both relaxing and beautifully designed. It was perfect for unwinding at any time of day. The public baths were equally impressive, with both indoor and outdoor options that were clean, serene, and thoughtfully maintained and the view from the outdoor public bath was awesome. One of the most unique experiences was the full body steam boxes which we hadn’t encountered anywhere else and thoroughly enjoyed. Dining was outstanding. One evening we had a kaiseki dinner featuring lobster and shabu shabu, and the next night we experienced a teppanyaki dinner with perfectly prepared steak and abalone. Both meals were delicious, high-quality, and beautifully presented. We also treated ourselves to head and body massages for an additional fee, and they were absolutely worth it. It was a professional, relaxing, and perfect complement to the overall onsen experience. The staff were attentive, friendly, and always ready to help, making the entire stay feel seamless and welcoming. The location is very convenient for visiting the Hells of Beppu, which are just a short distance away, and having free self-parking made it especially easy to explore the area by car. Overall, Kannawaen delivered a perfect blend of relaxation, unique experiences, and exceptional service. We would absolutely stay here again."