Lobby sitting area

Reviews of Residence & Conference Centre - Kingston

2.5 out of 5
Residence & Conference Centre - Kingston
23 Country Club Drive, Kingston, ON

Reviews

7.8

Good

Rating 10 - Excellent. 143 out of 485 reviews" "
Rating 8 - Good. 194 out of 485 reviews" "
Rating 6 - Okay. 89 out of 485 reviews" "
Rating 4 - Poor. 42 out of 485 reviews" "
Rating 2 - Terrible. 17 out of 485 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Penny

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Hazel

Stayed 2 nights in May 2024

4/10 Poor

Richard

Disliked: Staff & service, property conditions & facilities
Poor facility. Worn towels. No hot water maker.
Stayed 1 night in May 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option if you need a quiet place to stay and do not care for luxury. It is a dorm. The room is clean. The towels are really rough. You might want to bring your own. There is a mid size fridge in the room. Note, parking is extra 8$ per day.
Stayed 4 nights in May 2024

2/10 Terrible

Yang

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

ANNE

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and effecient
Stayed 4 nights in Aug 2023

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Aug 2023

10/10 Excellent

Michelle

Liked: Property conditions & facilities
Good value. Liked the lager fridge.
Stayed 1 night in Jul 2023

10/10 Excellent

Michel

Stayed 1 night in Jul 2023

10/10 Excellent

Luis

Travelled with family
Very quiet, close to a coffee shop and comfortable.
Stayed 1 night in Jul 2023

8/10 Good

Benoit

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Victoria

Liked: Staff & service, property conditions & facilities
Room was average. Walls had some streaks of something like hand prints. Had to move rooms since the first room had a fridge that leaked on the floor.
Stayed 4 nights in Jul 2023

8/10 Good

George

Liked: Property conditions & facilities
Reasonable in price and comfort.
Stayed 2 nights in Jul 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was perfect for what we needed. We were not there for the room it was just a place for our stuff and to sleep. We brought pillows and blankets which was good cause we needed both but otherwise all was good.
Stayed 2 nights in Jul 2023

2/10 Terrible

Bruce

Travelled with family
Disliked: Property conditions & facilities
Power outage. No AC, No light and Ni elevator.
Stayed 1 night in Jul 2023

8/10 Good

Suprakash

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Richard

Stayed 1 night in Jul 2023

8/10 Good

Wally

Stayed 1 night in Jul 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable. Refrigerator in the room. Nice.
Stayed 2 nights in Jun 2023
Response from Tinaka on 29 Jun 2023
Thank you so much! We hope you will stay with us again the the future :)

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
The room was basic but clean and comfortable. Air conditioning worked well. The staff were very friendly. I would stay there again if I was in the area.
Stayed 2 nights in Jun 2023
Response from Tinaka on 29 Jun 2023
Thank you so much! We hope to see you again in the future :)

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Near Lake Ontario Park, great value, sfe and clean. Will always stay here when I can.
Stayed 1 night in Jun 2023
Response from Tinaka on 29 Jun 2023
Thank you so much! We look forward to seeing you again in the future :)

4/10 Poor

Ralph

Stayed 1 night in Jun 2023
Response from Tinaka on 29 Jun 2023
I am so sorry your experience was not satisfactory, we would love to learn more details so we can improve for the future.

10/10 Excellent

Eric Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
It's a really Nice room, all the staff was very nice, all is good si far
Stayed 1 night in Jun 2023
Response from Tinaka on 29 Jun 2023
Thank you so much! We hope to see you again in the future :)

6/10 Okay

Karl

Travelled with partner
Liked: Staff & service
It is a dorm. Nothing good or bad. It is what you pay for. Free parking on the weekend was nice.
Stayed 1 night in Jun 2023

8/10 Good

mark

Liked: Cleanliness, staff & service
it would be nice to have a small coffee pot for use. they are easily cleaned between guests.
Stayed 1 night in Jun 2023
Response from Tinaka on 29 Jun 2023
Thank you for your feedback, We understand the importance of coffee first thing in the morning and will be looking into providing a solution for that with out guest. unfortunately a coffee pot in each room is not feasible for us, we would have to store all 400+ of them somewhere while our students are here however we are considering an option in the lobby our lounge during our summer accommodations season

6/10 Okay

Rebekah

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The first room we were shown wasn’t clean - there was blood on the floor. The second room was ok. It’s a bit dated but acceptable for what we paid. One microwave in the building but no other cooking facilities. Got kept awake the second night by slamming doors and told “it’s probably students who are still staying here”. Laundry is available but it’s minimum $10 for a card and a wash and dry cycle on costs $3.75 total. Overall a bit disappointing.
Stayed 2 nights in Jun 2023
Response from Tinaka on 29 Jun 2023
I am sorry that your experience with us was not pleasant. We will continue work with staff to improve these issues.

4/10 Poor

Tara

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dirty, lights didn't work, tape all over the walls, shower didn't work, bathroom sink shot sideways.
Stayed 1 night in Jun 2023
Response from Tinaka on 29 Jun 2023
I am sorry that your stay was not up to your standards, We have investigated the room and ensured all maintenance issues were fixed and will continue to work with the maintenance team to ensure rooms that are unsatisfactory are out out of service. We hope you will give us another chance in the future

10/10 Excellent

Emilly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the money
It is a no-frills experience, but great value for your money considering how expensive hotels are in Kingston. The bed was very comfortable, though strangely very high from the floor. There were toiletries and clean towels, and the room is quite spacious. It is a quick taxi to downtown, or you can take a 20-minute bus ride. Probably your best option for a comfy and budget friendly overnight stay.
Stayed 1 night in Jun 2023
Response from Tinaka on 29 Jun 2023
Thank you for your kind words! We will look into the room and ensure the bed gets lowered haha, student often like to have them high for storage proposes, this one must have been missed to be lowered for summer. We hope to see you again in the future

8/10 Good

Alyce

Liked: Cleanliness, staff & service, property conditions & facilities
Might not have been all I could have wanted (I.e. shower but no tub, no light over bed to read by) but it was all that I needed at an affordable price. I would definitely stay there again. Would make sure I took my sneakers so that I could have had a comfortable walk around the beautiful grounds.
Stayed 1 night in Jun 2023
Response from Tinaka on 29 Jun 2023
Thank you! We hope to see you again in the future

10/10 Excellent

Avesh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Extra charge for parking was an unexpected bummer, otherwise good!
Stayed 1 night in Jun 2023
Response from Tinaka on 29 Jun 2023
I am happy your stay was pleasant. We will forward your feedback on parking to the correct department at the college.

8/10 Good

Garnette

Stayed 1 night in Jun 2023
Response from Tinaka on 29 Jun 2023
I am happy to hear you had a pleasant experience

10/10 Excellent

Boshko

Stayed 1 night in Jun 2023
Response from Tinaka on 29 Jun 2023
I am happy to see you had a pleasant experience! We hope to see you again in the future

10/10 Excellent

Joe, Toronto

8/10 Good

Connie

Stayed 2 nights in Aug 2022

10/10 Excellent

Yuvraj

Stayed 5 nights in Aug 2022

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2022

10/10 Excellent

Ernesto

Stayed 5 nights in Aug 2022

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022

8/10 Good

Kerri

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a couple a nights while visiting friends. The room was very clean, definitely was a dorm room. But we enjoyed having a fridge to store stuff. No TV for the kids but they survived. Everyone was very friendly and super helpful. It was a cheap and cheerful vacation. We did wish parking was included though, would be a nice perk.
Stayed 2 nights in Aug 2022

6/10 Okay

Sylvain

Stayed 6 nights in Aug 2022

10/10 Excellent

Viviane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small buildings 3 stories. Large fridge, free parking on weekends, cleanliness, price. Noisy AC, toilet paper holder; how to open.
Stayed 1 night in Aug 2022

8/10 Good

Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
|Economical/
Stayed 1 night in Aug 2022

8/10 Good

Karen

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Worthwhile for the price
Booked 3 rooms. Two were fine. Third: (a) the air-conditioning circuit-breaker kept shutting it off, and that woke me up twice at night in order to reset it; (b) the toilet flush kept flushing every 15 mins, which is also why I needed the AC to work continuously to drown out the sound. Otherwise, room was clean, bedding was good. Plastic cover enclosed pillow was tolerable.
Stayed 1 night in Aug 2022

4/10 Poor

Roxana

Stayed 1 night in Aug 2022

6/10 Okay

Elwood

Liked: Cleanliness, staff & service
Nice location near Lake Ontario park and handy to down town
Stayed 1 night in Aug 2022

8/10 Good

K Bruce, Aurora

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

peggy

Stayed 1 night in Aug 2022

8/10 Good

Roger

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
close proximity to event attended. Price was right.
Stayed 1 night in Aug 2022