Exterior

Reviews of Super 8 by Wyndham Kingman

2 out of 5
Super 8 by Wyndham Kingman
3401 E Andy Devine Ave, Kingman, AZ

Reviews

6.8
Rating 10 - Excellent. 232 out of 1004 reviews" "
Rating 8 - Good. 321 out of 1004 reviews" "
Rating 6 - Okay. 186 out of 1004 reviews" "
Rating 4 - Poor. 129 out of 1004 reviews" "
Rating 2 - Terrible. 136 out of 1004 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Walter

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
No
Stayed 2 nights in May 2024
Response from Manager on 26 May 2024
Hello Walter,We're sorry to hear that you weren't fully satisfied with your recent stay. Your feedback is valuable to us and will be shared with our team for improvements. If you have any further concerns, please don't hesitate to contact our management directly.

6/10 Okay

Judy

Travelled with family
Disliked: Amenities
a little worn down
Stayed 1 night in May 2024
Response from Manager on 25 May 2024
Hello Judy,We're sorry to hear about your experience. We appreciate your feedback and will address areas needing improvement. Our aim is to ensure all guests have a comfortable stay that meets their expectations. Thank you for bringing these matters to our attention.

2/10 Terrible

Mariluz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend this hotel , it’s dirty .
Stayed 1 night in Mar 2024
Response from Manager on 22 May 2024
Hello Mariluz, We appreciate your feedback and regret to hear about your experience. We strive to provide a clean and welcoming environment for all our guests. Your concerns will be shared with the appropriate team for review and improvement. Your input is valuable to us for enhancing our services.

6/10 Okay

Sharon

Liked: Staff & service
I don't like that the motel can use a square foot of their registration counter to put out some prepackaged muffins and fruit cocktail, and some very small juice containers, and call that a continental breakfast.
Stayed 1 night in Apr 2024
Response from Manager on 7 May 2024
Hello Sharon, Thank you for sharing your feedback on our breakfast offerings. We appreciate hearing your thoughts and will use them to enhance our guest experience further. Our team is always looking for ways to improve our services, so we will take your comments into consideration for future enhancements.

8/10 Good

Allan

Travelled with partner
Liked: Cleanliness, staff & service
No thanks
Stayed 1 night in Mar 2023
Response from Manager on 4 May 2024
Hello Allan, We're sorry to hear that your experience did not meet expectations. Your feedback is valuable to us, and we will share it with our team for improvement. Please feel free to contact our management team with further details.

2/10 Terrible

Kim

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was fine. Lobby was dingy but I was pleased until I smelled my room - heavy scented cleaner trying to mask years of cigarettes and mold. Also you can feel the springs in this mattress. The carpet in the hallway is disgusting. You get what you pay for.
Stayed 1 night in May 2024
Response from Manager on 4 May 2024
Hello Kim, Thank you for sharing your feedback with us. We value your comments and will consider them for future improvements. We strive to provide a comfortable stay for all our guests and regret any inconvenience caused during your visit. Your insights are truly appreciated as we continue to enhance our services.

8/10 Good

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice
Stayed 1 night in Apr 2024
Response from Manager on 1 May 2024
Hello Danielle,We are delighted to hear that you found our staff to be accommodating during your stay. Guest satisfaction is our top priority, and we appreciate your positive feedback. Feel free to reach out to our management team directly with any further comments or concerns you may have.

6/10 Okay

Raymond

Disliked: Amenities, property conditions & facilities
looked like it was designed, built and last updated when Howard Hughes was holed up in Vegas. and they gotta stop calling the coffee and fruit cups they put on the reception desk “breakfast”. Skip that and put a few bucks into lighting and fixing the building up to standards that show they have an interest.
Stayed 1 night in Apr 2024
Response from Manager on 1 May 2024
Hello Raymond, We appreciate your feedback on our property design and amenities. Your comments will be shared with the management team for their review. Should you have any further concerns, please don't hesitate to reach out to us directly for assistance.

4/10 Poor

Zachary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast as advertised.
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello Zachary,We apologize for any inconvenience caused by the breakfast situation during your stay. For any further feedback or concerns regarding your experience, please reach out to our management team directly. Your comments are valuable to us as we strive to improve our services for future guests. Thank you for bringing this to our attention.

2/10 Terrible

Henry

Stayed 6 nights in Apr 2024
Response from Manager on 13 May 2024
Hello Henry, We're sorry to hear that you didn't have a satisfactory experience during your stay. Please feel free to reach out to us directly with any further details so we can address any issues you encountered.

2/10 Terrible

Avalon

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Manager on 25 Apr 2024
Hello Avalon, We're sorry to hear that your stay didn't meet expectations. If you have any specific feedback to share, please reach out to us so we can address it accordingly.

2/10 Terrible

dawn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Manager on 23 Apr 2024
Hello dawn, We're sorry to hear about your experience. Please feel free to contact us with any feedback you may have so we can address your concerns and improve for future guests.

2/10 Terrible

Sabtain

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello Sabtain,We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any specific feedback so we can address your concerns.

10/10 Excellent

Kate

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello Kate,We are pleased to hear that you had an excellent experience at our hotel. Our team strives to provide top-notch service to all guests and we are glad we met your expectations. Should you have any further feedback or need assistance, please feel free to reach out to our management.

2/10 Terrible

Marilynn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no outlets near the bed. no usb outlets. unable to stop tub water flow. very poor breakfast.
Stayed 1 night in Apr 2024
Response from Manager on 19 Apr 2024
Hello Marilynn, We appreciate your feedback and will share your insights with the team. Should you require any further assistance, please feel free to reach out to our management directly.

6/10 Okay

Rhonda

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The smoke detector was hanging down by the wires…don’t know if it was functioning or not. Both table lamp bases were rusted. The whole room was very dated. For a Wyndham motel very disappointed. Our stay at the super 8 in Dillon the night before was excellent. No comparison
Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Hello Rhonda, We appreciate your feedback and apologize for falling short of your expectations. Your comments will be shared with the management team to ensure a better stay for our future guests. Thank you for bringing these concerns to our attention.

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 16 Apr 2024
Hello Charles, We appreciate you choosing our hotel for your stay! Should you have any feedback to share, please don't hesitate to contact us. We hope to welcome you back soon for another enjoyable experience!

6/10 Okay

Jack

Disliked: Cleanliness
Little annoyances such as out of morning coffee, no maid service for multiple nights.
Stayed 4 nights in Apr 2024
Response from Manager on 10 Apr 2024
Hello Jack,Thank you for sharing your feedback with us. We appreciate your observations and will address them accordingly to enhance the guest experience. Your comments help us improve our services for future stays.

4/10 Poor

Scott

Travelled with family and small children
Disliked: Cleanliness
Noisey
Stayed 1 night in Apr 2024
Response from Manager on 10 Apr 2024
Hello Scott, We regret to hear about the noise disturbance you experienced during your stay. Your feedback helps us to improve our services for future guests, and we thank you for bringing this to our attention. If you have any further concerns, please do not hesitate to contact our management team directly.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the easy check in process and friendly staff.
Stayed 1 night in Apr 2024
Response from Manager on 7 Apr 2024
Hello Peter,We are pleased to hear that you found our check-in process seamless and our staff welcoming. Your positive feedback is greatly appreciated and we hope to welcome you back in the future.

4/10 Poor

Jon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One out of two sinks drained sufficiently. Couch wooden table end saturated with sticky/tacky substance like soda or juice. Remote would not turn tv on/off but every other control button worked. Clothes drier out of service. Breakfast bar juice dispenser out of service. No entry through back door.
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Jon, Thank you for bringing these details to our attention. To ensure guest comfort, our team is continuously evaluating and updating our facilities. We appreciate your valuable feedback and will pass it to our management for further review and improvements.

10/10 Excellent

Sabine

Travelled with family, Travelled with partner
Very good
Stayed 1 night in Apr 2024
Response from Manager on 7 Apr 2024
Hello Sabine,We are pleased to hear that you had a positive experience during your stay with us. Your feedback is greatly appreciated as we strive to ensure all our guests have an enjoyable time. We look forward to welcoming you back in the future.

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is HORRIBLE. I made a reservation online. When we showed up there was no one at the desk to check us in. They had a phone number to call. I called the number. The front desk phone rang. Naturally, no one answered. We ended up having to find another hotel room. Now they refuse to refund the money for a room that we could not access.
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Lisa, Thank you for sharing your experience. We apologize for any inconvenience you may have encountered. Please reach out to our management directly to address any concerns regarding your reservation and refund requests in detail. Your feedback is valuable as we strive to enhance our services for all guests.

8/10 Good

Harriet

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 3 Apr 2024
Hello Harriet, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Good

Su

Stayed 2 nights in Mar 2024
Response from Manager on 17 Apr 2024
Hello Su, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Kevin,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.

2/10 Terrible

Caren

Stayed 1 night in Mar 2024
Response from Manager on 14 Apr 2024
Hello Caren,We are disheartened to hear about your experience. Please feel free to contact us directly to discuss any concerns you may have so we can address them accordingly.

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and bathroom. Easy walk to Old Town and buses but area a bit run down on the way there. Helpful staff although did not realise there were on site kitchen facilities until last day!
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Susan,We're delighted you enjoyed your room and bathroom amenities. Our team is always ready to assist guests during their stay. We recommend exploring all our facilities, including the kitchen, on your next visit. Thank you for your valuable feedback.

10/10 Excellent

Eleanore, Copper Center

Every thing went smoothly with our stay. I’d stay here again.
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Eleanore,We're delighted to hear you had a smooth stay with us! Looking forward to welcoming you back in the future.

8/10 Good

Yvette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable.
Stayed 1 night in Mar 2024
Response from Manager on 20 Mar 2024
Hello Yvette,We are pleased to hear that you found your room to be clean and comfortable. Your feedback is important to us in providing a positive guest experience. Thank you for taking the time to share your thoughts with us.

10/10 Excellent

Elisapeta

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Mar 2024
Response from Manager on 19 Mar 2024
Hello Elisapeta,We are pleased to hear that you had a positive experience with us. Your recommendation means a lot to us and we appreciate you taking the time to share your feedback. Should you have any future queries or if there is anything we can assist you with, please feel free to reach out to us.

6/10 Okay

Roger

Average
Stayed 1 night in Mar 2024
Response from Manager on 18 Mar 2024
Hello Roger, We appreciate your feedback and will address areas for improvement. Your comments are valuable in helping us enhance our services for future guests. Thank you for staying with us.

8/10 Good

Truman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great checkin and stay. Nice, clean and comfortable that includes breakfast.
Stayed 1 night in Mar 2024
Response from Manager on 16 Mar 2024
Hello Truman,We're delighted to hear that you enjoyed your stay with us and found our facilities to your liking. Our team strives to provide a clean and comfortable experience for all our guests, and we're glad you appreciated it. We hope to welcome you back for another enjoyable stay soon.

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute horror show. Bathroom appalling, hairs in sink- pubic hair, urine-stained toilet, hairs in shower. Beyond atrocious. Even as a budget motel-avoid at all cost. The only plus - front desk clerk.
Response from Manager on 16 Mar 2024
Hello Steve, We appreciate your feedback and regret to learn of your disappointment in the cleanliness. Your insights will be shared with our team for further review. Thank you for acknowledging our front desk clerk; we hope to better serve you in the future.

8/10 Good

Hilda

Travelled with family
Liked: Amenities
Breakfast can use upgrade,it’s advertised free breakfast but actually just coffee,small muffin,fruit cups and small juice. No protein or less sugar or even fresh fruit like apples or bananas for p options.
Stayed 1 night in Mar 2024
Response from Manager on 14 Mar 2024
Hello Hilda, Thank you for sharing your feedback regarding our breakfast offerings. We appreciate your input on additional protein and fresh fruit options and will take this into consideration for future improvements to our menu. Guest satisfaction is important to us, and we will strive to enhance the breakfast experience for all our guests.

4/10 Poor

Marc

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is the reason there should be a minimum standard for “breakfast included”. Juice, tiny water bottles, crappy prepackaged muffins, fruit cups, pathetic.
Stayed 1 night in Mar 2024
Response from Manager on 12 Mar 2024
Hello Marc, We appreciate your feedback regarding the breakfast offerings and will share your comments with our team for future improvements. Guest satisfaction is our priority, and we hope you will give us another chance to provide a more enjoyable experience during your next stay.

8/10 Good

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2024
Response from Manager on 9 Mar 2024
Hello Rene,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your comments have been noted and will be shared with the relevant teams to improve our services. Thank you for bringing this to our attention.

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok
Stayed 1 night in Mar 2024
Response from Manager on 9 Mar 2024
Hello Rene,Thank you for sharing your feedback with us. We appreciate your input and hope to welcome you back in the future for an even better experience.

2/10 Terrible

Harper paige

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very rude and they charged me $150 overcharge. No trolleys, Typical East Indian attitudes and smells.
Stayed 3 nights in Feb 2024
Response from Manager on 6 Mar 2024
Hello Harper paige, We regret to hear about your experience and appreciate your feedback. We encourage guests to notify us immediately so that we can address any concerns promptly. Your comments will be shared with the team for improvement. Thank you for choosing our hotel for your stay.

10/10 Excellent

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 1 Mar 2024
Hello Shanna,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 Okay

Dariusz

Liked: Cleanliness
I reserved a king bed but got what looked to be one full. Seemed more trouble than it was worth to rectify. Everything else was as expected for this teir hotel, though the room in the picture was a lot nicer and looked bigger than what we ended up with. Everything considered, you get what you pay for, which in this case was decent.
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
Hello Dariusz, We appreciate your feedback on your recent stay with us. We regret any inconvenience you experienced with your room type and assure you that we strive to provide accurate accommodations. Our team aims to deliver consistent service and comfort to all our guests. Your observations are valuable for us to evaluate and enhance our services further. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future.

8/10 Good

Kathy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could use a little TLC
Stay here 8 times per year. They need to update and clean better.
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
Hello Kathy,We appreciate your loyalty as a returning guest and value your feedback. Our team will take your comments into consideration for future improvements. If you have any specific concerns, please don't hesitate to reach out to management directly. Thank you for choosing to stay with us.

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
Hello Rick,Thank you for choosing to stay with us! We are thrilled to hear that you had such a wonderful experience during your visit. We hope to welcome you back soon for another fantastic stay!

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking Roof creaked from people above us
Stayed 1 night in Feb 2024
Response from Manager on 27 Feb 2024
Hello Charles, Thank you for sharing your feedback with us. We appreciate your comments regarding the ease of parking during your stay. We will address the noise matter accordingly. Our team is committed to enhancing our guests' experiences.

6/10 Okay

agnes

Very dated hotel. Did not feel comfortable here with back door left open for people to stand outside and smoke.
Stayed 1 night in Feb 2024
Response from Manager on 24 Feb 2024
Hello agnes,We appreciate your feedback and apologize for any discomfort experienced during your stay. Your concerns will be shared with our team for review and improvement opportunities. Thank you for bringing this to our attention.

6/10 Okay

Todd

Travelled with family
Disliked: Staff & service, property conditions & facilities
Facility wasn’t very clean, didn’t have full breakfast. Morning Staff was NOT friendly. Wouldn’t even look at us when we asked a question. Will not stay there again.
Stayed 1 night in Feb 2024
Response from Manager on 24 Feb 2024
Hello Todd,We appreciate your honest feedback and apologize for any inconvenience caused during your stay. We will address these concerns with our team for improvement. For any further assistance or feedback, please feel free to contact our management team directly.

2/10 Terrible

Tony

Travelled with family
Disliked: Cleanliness, staff & service
Not happy
The wall behind the bathroom door was dirty and disgusting. There was old food left in the fridge from someone before us that stunk up the room when we opened the fridge. And they claimed to serve a full breakfast but all there really was is a muffin and coffee and the juice dispenser was out of order.
Stayed 1 night in Feb 2024
Response from Manager on 22 Feb 2024
Hello Tony, We truly appreciate you sharing your feedback with us. Our housekeeping team will be reminded to pay extra attention to all areas of the room, including the wall behind the bathroom door. Your comments regarding the fridge will be reviewed by our staff for improvement. We apologize for any inconvenience caused by the breakfast offerings and will ensure to address this with the relevant department.

4/10 Poor

Stacey

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
There was trash all under the beds from the previous guest
Stayed 1 night in Feb 2024
Response from Manager on 21 Feb 2024
Hello Stacey, We appreciate your feedback and apologize for any inconvenience caused. Rest assured, we have shared your comments with our housekeeping team for further review and improvement. We strive to ensure all our guests have a comfortable stay with us. Thank you for bringing this to our attention.

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good !
very happy on the cleanliness and that it had a mini fridge and microwave. There are restaurants and gas station near by. I will return and stay here again. Thank you!
Stayed 2 nights in Jan 2024
Response from Manager on 17 Feb 2024
Hello Lydia,We're delighted to hear you enjoyed the cleanliness of your room and found the amenities convenient. It's wonderful you appreciated the nearby dining options and amenities. We look forward to welcoming you back for another enjoyable stay.

6/10 Okay

Pat

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024
Response from Manager on 16 Feb 2024
Hello Pat,Thank you for choosing our hotel for your stay. We appreciate your patronage and value your feedback. If you have any specific concerns or suggestions regarding your experience with us, please feel free to reach out to our hotel directly. We would love to hear from you and address any issues you may have had during your stay.