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Reviews of Best Western Plus King's Inn & Suites

2.5 out of 5
Best Western Plus King's Inn & Suites
2930 E Andy Devine Avenue, Kingman, AZ

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 1003 reviews" "
Rating 8 - Good. 298 out of 1003 reviews" "
Rating 6 - Okay. 86 out of 1003 reviews" "
Rating 4 - Poor. 26 out of 1003 reviews" "
Rating 2 - Terrible. 23 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

ROBERT

Liked: Staff & service
Disliked: Cleanliness
Over price
Stayed 3 nights in May 2024
Response from Brittney Gish on 20 May 2024
Hi Robert, Thank you for staying with us. I am sorry that you found our prices to be on the high end. This weekend we hosted the Route 66 street drags 2 block from us, right on Historic Route 66. This is a huge event in town and we had very limited availability. Our rates do fluctuate based on availability and demand. We hope that you enjoyed your stay with us and will visit us again in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Brittney, GM on 20 May 2024
Thanks for staying with us. We are so glad you enjoyed your stay at the Best Western Plus King's Inn. We hope to see you again soon!

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and neat facility
Stayed 1 night in May 2024
Response from Brittney, GM on 20 May 2024
Hi Mike! Thank you for your compliments. At the Best Western Plus King's Inn & Suites, you can always expect a clean and comfortable stay with friendly staff and service. I hope we see you soon!

6/10 Okay

Rozemin

Travelled with family
Liked: Staff & service
Too expensive for the room quality
Stayed 1 night in May 2024
Response from Gabby on 13 May 2024
Thank you for the feedback.

8/10 Good

Patrick

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, reasonable cleanliness good breakfast.
Stayed 1 night in Apr 2024
Response from Gabby on 7 May 2024
Thank you for the feedback. Our team is thrilled to hear you enjoyed your stay with us.

6/10 Okay

Pamala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms to both sides of us were under construction and very loud.
Stayed 3 nights in Apr 2024
Response from Gabby on 7 May 2024
Thank you for the feedback.

10/10 Excellent

Jo D., Gresham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great complimentary breakfast
Stayed 2 nights in Apr 2024
Response from Gabby on 23 Apr 2024
So glad you enjoyed! Thank you for being our guest. We hope to see you again.

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast very good
Stayed 1 night in Apr 2024
Response from Gabby on 23 Apr 2024
Oh, so good to hear you enjoyed the breakfast we offer. Our team would love to have you as our guest again. Thank you for the feedback.

10/10 Excellent

Blue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful super clean my family enjoyed staying there I will be back for sure
Stayed 1 night in Apr 2024
Response from Gabby on 23 Apr 2024
Thank you for staying with us throughout your travels. We are thrilled to hear that you enjoyed your stay with us. We'd love to have you as our guest again.

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for an over nighter. We would stay again. Breakfast was decent. Rooms were clean.
Stayed 1 night in Apr 2024
Response from Gabby on 23 Apr 2024
Thank you for staying with us. Our team is glad you enjoyed your stay with us.

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend
Stayed 1 night in Apr 2024
Response from Gabby on 10 Apr 2024
Thank you for being our guest. We look forward to your next stay.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to room from car
Stayed 1 night in Apr 2024
Response from Gabby on 10 Apr 2024
Thank you for the feedback. We are thrilled to hear you enjoyed the services.

10/10 Excellent

Judith

Travelled with partner
Liked: Property conditions & facilities
All good
Stayed 1 night in Apr 2024
Response from Gabby on 10 Apr 2024
Thank you for being our guest.

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in and very comfortable room and bed! Quite and love the free breakfast and pool and jacuzzi options!
Stayed 1 night in Apr 2024
Response from Gabby on 10 Apr 2024
We are thrilled to hear you enjoyed the services we offer. We'd love to have you come back.

6/10 Okay

Sebastian, Charlotte

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The rooms are quite large and they look nice. Unfortunately, the room I got (249) had a noise in the ceiling that wouldn’t let me or my kid sleep. The noise came every half an hour. It sounded like water drops or an animal. I informed the front desk, they offered me a $15 dollar credit…. The room cost was around $200…. I did not take the credit…
Stayed 1 night in Apr 2024
Response from Gabby on 23 Apr 2024
Thank you for the feedback. We will address this with out team.

10/10 Excellent

Corie

Liked: Cleanliness, staff & service, property conditions & facilities
Ashley, at the Front Desk, was very helpful and considerate!!
Stayed 1 night in Apr 2024
Response from Gabby on 10 Apr 2024
Thank you for being our guest.

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value with a nice pool and hot tub.
Stayed 2 nights in Mar 2024
Response from Gabby on 24 Mar 2024
Thank you for being our guest. We hope to see you again.

8/10 Good

Amanda, Banning

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel with friendly staff
Stayed 1 night in Mar 2024
Response from Gabby on 24 Mar 2024
Thank you for the feedback. Our team is thrilled to hear you enjoyed your stay with us.

8/10 Good

Debora Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and accommodating.
Stayed 2 nights in Mar 2024
Response from Gabby on 17 Mar 2024
Thank you for the feedback. Our team is thrilled to hear you enjoyed the services we offer.

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
We would have liked a downstairs room
Stayed 1 night in Mar 2024
Response from Gabby on 17 Mar 2024
Next time you are our guest we can put that request into your reservation. Thank you for staying.

8/10 Good

Accounts

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 5 nights in Mar 2024
Response from Gabby on 17 Mar 2024
Thank you for choosing to stay with us.

10/10 Excellent

Daniel

Stayed 1 night in Mar 2024
Response from Gabby on 10 Apr 2024
Thank you for being our guest

10/10 Excellent

James

Stayed 1 night in Mar 2024
Response from Gabby on 30 Mar 2024
Thank you for being our guest.

10/10 Excellent

Rick, silverdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Autum was super friendly and very accommodating for our family. The hotel was clean and really nice. I would highly recommend staying here
Stayed 1 night in Mar 2024
Response from Gabby on 10 Mar 2024
Thank you for the feedback. Our team is thrilled to hear your enjoyed the services we offer. We hope to have you as our guest again.

10/10 Excellent

Shirly

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To close to the train track
Stayed 1 night in Mar 2024
Response from Gabby on 10 Mar 2024
Thank you for the feedback.

10/10 Excellent

STEFANIE, NA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Comfy bed.
Stayed 1 night in Mar 2024
Response from Gabby on 10 Mar 2024
Thank you for being our guest.

8/10 Good

Edward

Staff were awesome!
Stayed 2 nights in Feb 2024
Response from Gabby on 10 Mar 2024
Thank you for being our guest throughout your travels. We'd love to have you as our guest again.

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonably priced, great amenities. Awesome breakfast, and since I was pulling a trailer, definitely appreciate the double pull-through parking spots
Stayed 2 nights in Feb 2024
Response from Gabby on 2 Mar 2024
Our team is thrilled to hear you enjoyed the services we offer. Thank you for being our guest.

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room but heater is very noisy. Dogs barking in parking lot in the early morning hours.
Stayed 1 night in Feb 2024
Response from Gabby on 2 Mar 2024
Thank you for the feedback.

10/10 Excellent

Terri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean and convenient. The breakfast was awesome!
Stayed 1 night in Feb 2024
Response from Gabby on 2 Mar 2024
Thank you for being our guest throughout your travels. We hope to see you again!

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Gabby on 2 Mar 2024
Thank you for being our guest.

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Gabby on 2 Mar 2024
Thank you for choosing us throughout your travels.

6/10 Okay

Vanessa

Travelled with family
Liked: Cleanliness
Room was good disappointed while checking in was provided a room smaller than what I booked for … was advised by staff sorry someone has been in the room assigned for you for the past 3 days…. I had to request to be accommodated for what I originally booked for and I was after a manager was called but I had to request that!
Stayed 2 nights in Feb 2024
Response from Gabby on 2 Mar 2024
I am sorry you were dissatisfied with your stay. Our team works to ensure that every guest is well taken care of while staying with us. We will review this internally and make sure to resolve the problem. Thank you for the feedback.

8/10 Good

Aaron

Stayed 1 night in Feb 2024
Response from PB on 17 Feb 2024
Thank you for staying with us during your travels.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from PB on 17 Feb 2024
Thank you for staying with us.

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from PB on 7 Feb 2024
Thank you for choosing to stay with us during your travels.

10/10 Excellent

claudia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice rooms
Stayed 1 night in Jan 2024
Response from PB on 28 Jan 2024
Thank you for staying with us during your travels.

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older property, but updated.
Stayed 1 night in Jan 2024
Response from PB on 28 Jan 2024
Thank you for choosing to stay with us during your travels.

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from PB on 28 Jan 2024
Thank you for staying with us.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+ Stay
It was a great stop on our way home. Definitely will stay there again! The breakfast was probably the best one we have ever had at a hotel. A+ stay
Stayed 1 night in Jan 2024
Response from PB on 22 Jan 2024
Thank you for choosing to stay with us during your travels. We appreciate your feedback.

8/10 Good

Arthur, Washington

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great shower
Stayed 1 night in Jan 2024
Response from PB on 22 Jan 2024
Thank you for staying with us during your travels.

10/10 Excellent

Kenneth

Stayed 1 night in Jan 2024
Response from PB on 22 Jan 2024
Thank you for choosing to stay with us.

10/10 Excellent

kelli, Hot Springs Village

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from PB on 22 Jan 2024
Thank you for staying with us during your travels.

10/10 Excellent

Adolfo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from PB on 22 Jan 2024
Thank you for choosing to stay with us.

8/10 Good

Richard

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No animals allowed in lobby and that is where elevator was located. My room was at far corner and I had to pack everything up and down stairs with no gutters over stairs while we got wet. We're in our 70's.
Stayed 1 night in Jan 2024
Response from PB on 22 Jan 2024
Thank you for staying with us. We appreciate your feedback.

6/10 Okay

Kathleen

Liked: Cleanliness, staff & service, room comfort
Average motel, friendly check-in clerk
This hotel, which should actually be considered a motel due to the exterior entry doors, is dated. Some improvements have been made inside the room, but there was a very big snag in the carpet, and the bathroom area is very old-school. The chair and ottoman were nice and clean and seemed newer. The remote control for the TV was difficulty to use, and NBC, a standard TV channel, displayed a message that the contract had expired. Very strange. The really bad part of the stay was that the train is so close that it seems like it’s running right outside the window pretty much all night long.
Stayed 1 night in Jan 2024
Response from PB on 13 Jan 2024
I am sorry you were dissatisfied with the quality of your room. Our team works to ensure that every guest is as comfortable as possible. We will make sure to resolve the problem. Thank you for your feedback.

10/10 Excellent

Michael, Excelsior

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious rooms. I liked having the couch in the room for extra comfortable seating. Breakfast buffet was very good.
Stayed 2 nights in Dec 2023
Response from PB on 9 Jan 2024
Thank you for staying with us during your travels. We appreciate your feedback.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from PB on 9 Jan 2024
Thank you for choosing to stay with us during your travels.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from PB on 9 Jan 2024
Thank you for choosing to stay with us during your travels.

8/10 Good

Audrey

Stayed 1 night in Dec 2023
Response from Pb on 9 Jan 2024
Thank you for staying with us.