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"The place is nice but received an additional charge which the Hawthorn hotel could not explain…told me to reject the charge ..extra hassle I don’t need. "

"Before booking at this hotel I read the reviews and there were a lot of great reviews. When I arrived it was nothing like the reviews described. Upon entering the lobby there was an odor. I booked a non-smoking room online but during check-in was told there were no more non-smoking rooms so they put me in a smoking room. When we got off the elevator there was an odd smell in the hallway. When we got in the room the smell was horrible! There were 2 rolls of used toilet paper in the bathroom, stains on the tub/shower, and trash on the floor. We were uncomfortable even sleeping in those beds. Due to the smell we had to leave asap due to me literally getting sick to my stomach. I would never book here again. "

"No issues with the stay "

"The room was clean and fine/very minimal amenities, but the rest of the hotel is in need of a renovation and cleaning. The hallway carpets need to be cleaned/changed out completely and there is an odor in the hallways that is not pleasant. The rooms are fine, owner and odor-free. "

"The staff at this property are so nice and helpful. Neal at the afternoon/evening front desk is so welcoming and informative with information about restaurants in the area. Breakfast is good with plenty of choices. "

"Our stay was pleasant"

"Room was spacious. Beds were super comfy! Really enjoyed our stay."

"After driving nine hours, we reached the hotel for which we had a paid reservation. We were appalled to find out our room was on the second floor and the elevator was out of order. No one was available to assist us with getting our belongings down the end of a hallway and up a flight of stairs!"

"I gave quality inn the wrong review I’m sorry the one I gave for them was for here. Will never return Laquita. Quality inn is our new go too. Laquita is horrible. Staff except for Elizabeth is horrible."