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"Convenient spot right across from Shinagawa Station, rooms are clean and staff are frenly. Hence am back to stay here for another 7 nites when my trip to Saporro Was cancelled due to bad weather situation. "

"Great service, rooms were beautiful! Bathroom was awesome, I want one!! Must have breakfast at the hotel , it's is the best breakfast buffet!"

"Very convenient area, environment good and friendly staff. Our family's all very enjoyable at here!"

"Good loctoo excellwnt seevice"

"SPOTLESS QUIET CLEAN 3RD STAY THERE"

"Awesome "

"Excellent staff, peaceful onsen, love shopping in Grand Ariake Hotel! Absolutely love staying here! "

"Really great hotel "

"Room was great and the view ever better. We got the Skytree view room and it was so beautiful to see at night and to wake up to in the morning. The staff was extremely friendly and a huge help with making reservations for transportation, I will 100% be checking back here on my next trip. "