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"Great staff Internet reliable Clean Room"

"We reserved a family prestige 1 bedroom suite and were pleasantly surprised that it came with a powder room as well as a full master bathroom perfect for a family of four. The sofa bed in the living room was large enough for our 12 year-old and eight-year-old children to share, and the staff set it up so nicely for them to sleep in. Cannot speak highly enough of the bed, comfort, cleanliness of the room, robes for amenities, slippers, and all the toiletries that were available for use in the bathroom my son enjoyed the tub and we enjoyed the shower. The location was very convenient to the subway, convenient to breakfast places even when you were jetlagged early in the morning, and easily walkable to the latte mall for shopping and or eating. Loved looking at the beautiful lake across the street morning and night. Would love to return back to the Sofitel in Seoul again very soon! Thank you for a wonderful and pleasant and luxurious stay! "

"Lotte resorts and Lotte hotels have never let me down"

"Very kind staff and clean facilities "

"Solo traveler who speaks a few languages but not Korean! Very easy access to subway and lots of places to eat, including places with kiosk ordering. Hotel itself has a “cafeteria” which does not have food but it does have bottled water, carbonated drinks, and an automated espresso machine 24/7. It also has other appliances to help you cook convenience store food. Room is not trying to be 5 stars, but the amenities are thoughtfully chosen, including very comfy bathrobe, refrigerator, hot water pot, and convenient tech to keep room lit and heated to your own taste. Very professional and helpful staff. I would gladly stay here again—hope I get the chance."

"This is the hotel I keep coming back to every time I am in town: great location, clean room, bedding, and great hospitality. There are plenty of restaurants and cafes nearby, with easy access to the subway station too. Will be back again. "

"Clean room and great service. "

"Excellent location right next to subway station but also close to ongoing construction that might be a concern if you are sensitive sleeper. Walking distance to Coex Mall and cafes. "

"Professional set up. They gave me a comp bottle of red wine on check in for being Gold with Hotels.com. They needed a CC and I had to go back to check in desk and they gave me a small champagne bottle for my trouble"