Kepwick Hotels from ₹5,995

"Paid for a suite , room itself was lovely and large , beautiful bathroom. When we arrived at the room in the afternoon all the bedroom curtains were closed , including the ones to the outdoor balcony. Once we opened them we realised why …… a massive building project , scaffolding etc literally metres away from our room , so much for the garden view . Room was looking a bit tired cosmetically but still lovely , house keeping must only clean from eye level down as when I got into bed the ceiling had the BIGGEST cobweb I had ever seen! Restaurant was lovely and was the bar area , staff were friendly and attentive . Food was delicious and plenty of choice on the menu . I would stay again but it’s disappointing the hotel didn’t make abundantly clear that some rooms were majorly impacted by the large scale building works . When I mentioned it to reception , a lack lustre sorry was the full extent of the sorry I got . I stayed in a suite so one of the more expensive rooms , a lot of money for a view of scaffolding and not the gardens. "

"Very happy with this stay.."

"The rooms are tired looking and need a refurb. However comfortable bed, staff and restaurant no complaints very friendly and attentive! Food lovely! "

"Plenty of parking, room good, bathroom good and breakfast good. Not enough tables in the dining room for breakfast "

"Room was spotless and the bed was comfy, we had a extra king size bed and it was perfect to ralax on after a day exploring York. The staff were very pleasant, we did not eat in the hotel "

"The room was clean comfortable warm and very spacious. We looked out onto the outdoor pool. One night we heard them bell ringing at the church nearby for some time. All the staff were extremely kind and polite and we enjoyed our breakfasts. "

"pool was fantastic and no extra charge. Breakfast was delicious and a relaxing atmosphere. No charge for car parking.only thing was not a good veiw "

"Good parking, and staff excellent "

"Noisy and very cold room. Some outside air condition unit was making noise between 5:30 to 22:10 every single day. Heating the room was a challenge with no chance to win."