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Reviews of Vannasut Hotel and Spa

4 out of 5
Vannasut Hotel and Spa
Sano Tusal Marg, Bouddha, Kathmandu

Reviews

9.2

Wonderful

Rating 10 - Excellent. 20 out of 30 reviews" "
Rating 8 - Good. 8 out of 30 reviews" "
Rating 6 - Okay. 0 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rupa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was wonderful
Stayed 1 night in Dec 2023

10/10 Excellent

Archna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Indra Lama on 15 Aug 2023
Dear ma'am,Thankyou for taking time to leave positive review about our hotel. Warm Wishes!The Vannasut Hotel and Spa

4/10 Poor

Niranjan

Travelled with family
Disliked: Staff & service, amenities
Too much noise, couldn’t sleep due to noise outside the room. No staff available during night to take some action to reduce noise. Booked Heritage room, only thing we could see was another building from window.
Response from The Vannasut Hotel & Spa on 9 Apr 2023
We are extremely sorry sir for the inconvenience caused. There was an emergency occured due to our guest health problem in the next room. Hope you understand the situation. Thank you

10/10 Excellent

Beth

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from The vannasut hotel & Spa on 25 Apr 2023
thank you for your rating

8/10 Good

Damon, Santa Barbara

Stayed 1 night in Feb 2023
Response from The vannasut hotel & Spa on 28 May 2023
Thank you for taking the time to rate our hotel, The Vannasut Hotel and Spa, and for giving us a 4 out of 5 rating. We appreciate your feedback and are grateful for your support. We are glad to hear that you had a positive experience during your stay. Your rating motivates us to continue providing excellent service and ensures that we are on the right track. We also want you to know that we value your suggestions for improvement. We are constantly working towards enhancing our services and facilities to meet the expectations of our guests.Thank you once again for your valuable feedback. We look forward to welcoming you back and providing you with an even better experience in the future.

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient. Everyone is very friendly and helpful.
Stayed 1 night in Oct 2022
Response from Bhaskar Bhattarai on 4 Oct 2022
Namastee and thank you for your wonderful review posted for us. We look forward to seeing you soon.

10/10 Excellent

Meredith

Stayed 14 nights in May 2022
Response from The vannasut hotel & Spa on 28 May 2023
Thankyou Meredith, we truly appreciate your feedback and support.Your positive rating is a testament to our team's commitment to delivering exceptional service and creating memorable experiences for our guests.We are thrilled to know that you had a fantastic stay with us, and we look forward to welcoming you back for another remarkable experience in the future.

10/10 Excellent

Roderick D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A satisfying place to stay.
I have stayed at Ghangri hotel before and have always been pleased with the service provided, the cleanliness and the good food served in their restaurant.
Stayed 2 nights in May 2022
Response from The vannasut hotel & Spa on 28 May 2023
Thank you Roderick D for your outstanding 5 out of 5 rating! We truly appreciate your feedback and support.Your positive rating is a testament to our team's commitment to delivering exceptional service and creating memorable experiences for our guests.We are thrilled to know that you had a fantastic stay with us, and we look forward to welcoming you back for another remarkable experience in the future.

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities
Awesome hotel with an amazing team
Stayed 2 nights in Mar 2022
Response from The vannasut hotel & Spa on 30 May 2023
Thankyou Stephen for your feedback and support :). Hope to welcome you back again :)

10/10 Excellent

Bibash

Stayed 1 night in Oct 2021
Response from The vannasut hotel & Spa on 30 May 2023
Thank you Bibash for your rating! We truly appreciate your feedback and support.Your positive rating is a testament to our team's commitment to delivering exceptional service and creating memorable experiences for our guests.We are thrilled to know that you had a fantastic stay with us, and we look forward to welcoming you back for another remarkable experience in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel near the Great Stupa
Very clean, comfortable and well-presented hotel only a few minutes walk from the Great Stupa.The staff were very friendly and helpful and spoke good English. We enjoyed an excellent breakfast in the restaurant (but did not try other meals). Arranging a taxi to the airport was very smooth and the driver went out of his way to help. The only negative was that the hot water in the otherwise excellent en-suite bathroom was a bit unreliable.
Stayed 1 night in Mar 2020
Response from The vannasut hotel & Spa on 30 May 2023
Thanlkyou for your great review. Hoping to host another remarkable experience in future :)

10/10 Excellent

Maria, Sioux Falls SD USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a charming place so beautiful and clean. The staff was friendly and professional, I got a complimentary ride to the airport Also the food amazing I can’t wait to go back I hardly recommend this place
Stayed 2 nights in Jan 2020
Response from Tej on 27 Feb 2020
Dear Guests Thank you very much for the wonderful review posted for us. We keep working hard to make all valuable guests "HAPPY" and we look forward to see you soon in your next visit to Kathmandu. Thank you

10/10 Excellent

Abhinab

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality, clean and convenient location.
Stayed 2 nights in Feb 2020
Response from Tej on 27 Feb 2020
Dear Guests Thank you very much for the wonderful review posted for us. We keep working hard to make all valuable guests "HAPPY" and we look forward to see you soon in your next visit to Kathmandu. Thank you

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet spot at Boudha
I stayed at Ghangri Boutique hotel for more than 2 weeks while attending teachings at Shechen Monastery in Boudha. The staff were fabulous. They provided excellent care and service and went way beyond expectations to ensure we had everything we needed for our stay. The food was excellent.
Stayed 16 nights in Apr 2019
Response from Bhaskar Bhattarai on 19 May 2019
Dear Guests Thank you very much for the wonderful review posted for us. Your review will definitely encourage us to maintain the same quality of service in the future too. We look forward to welcome you again in your next visit to Kathmandu.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Ghangri is wonderful
This is the most accommodating hotel I have ever used. Great peoe make the difference; exceptionally kind and friendly devoted to taking care of their guests. And, a lovely restaurant with a good quality varied menu and superb service. I could happily live here.
Stayed 19 nights in Apr 2019
Response from Bhaskar Bhattarai on 30 Apr 2019
Dear Guests Thank you very much for the wonderful review posted for us. Your review will encourage us to maintain the quality of service in the future too. We look forward to serve you again in your next visit to Kathmandu. Thank you

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very capable hotel
Ghangri is a good place to stay, I was only there for one night while transiting KTM, it is convenient for the airport, is clean, decent restaurant and good wifi.The service from Sudesh? on arrival was outstanding, he knew who I was, helped with some internet connection issues I had and showed me the room which was huge and I thought a little impersonal and bland but was very clean, modern bathrooom and good hot water. Similarly, the dining room is a bit of a barn but these are relatively small quibbles about a perfectly good hotel. A small bonus is that taxi drivers seem to know where the hotel is, at least mine did.(Use the prepaid taxi desk on exiting KTM arrivals area)
Stayed 1 night in Oct 2018
Response from Bhaskar Bhattarai on 26 Oct 2018
Dear Guests Thank you very much for the wonderful review posted for us. We look forward to welcome you again in your next visit to Kathmandu. Thank you

10/10 Excellent

susan diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Bargain In Kathmandu
This hotel was a great bargain in the Boudha area (just a few minutes from the stupa) It is new and clean and the bed was very comfortable. The staff was extremely accommodating (except one night manager) when 3 of my children decided to spend the night with me. The breakfast was a delicious buffet. I was so pleasantly surprised since I have stayed in many different Kathmandu hotels. I would stay here again for sure if I needed to be in the Boudha area.
Stayed 3 nights in Sep 2018
Response from Bhaskar Bhattarai on 10 Oct 2018
Dear Guests Thank you very much for your wonderful review posted for us. We look forward to welcome you again in your next visit Kathmandu.

4/10 Poor

Saran

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not worth the money
Customer service on reception wasnt good when I arrived. food was average at best-when it finally arrived warm! Had to send it back even though I was the only person in the restaurant. Breakfast was full of whole peppercorns for some reason. Local area was not good but I wasn't expecting it to be. Its fairly close to the airport 500 rupees in a taxi. Definitely wouldn't bother paying the 10 dollars for the airport transfer service! The whole experience was not worth the money, I had treated myself for my last night in Nepal and was very disappointed.
Stayed 1 night in Oct 2018
Response from Bhaskar Bhattarai on 26 Oct 2018
Dear Guests We are extremely sorry for the inconvenienced caused. Our management has taken all points very positively and will do the investigation to avoid such things in the future for all our valuable guests. We hope you will accept our apology and allow us to serve again in your next visit to Kathmandu

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind and helpful staff
Wonderful experience! Check in was easy, and the staff were very kind and helpful. It was my wife's birthday while we were there, and the staff made her a personalized birthday cake and brought it to our room. We were blown away by the personal touch, and it was a great surprise. Will definitely stay again if in Kathmandu.
Stayed 1 night in Jul 2018
Response from Bhaskar Bhattarai on 9 Aug 2018
Dear Guests Thank you very much for the wonderful review posted for us. Your review will encourage us more to maintain the quality of service in the future too. We look forward to welcome you again in your next visit to Pokhara. Thank you The Management

10/10 Excellent

IlonaSzabo, Hungary, Europe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to stupa
clean hotel, smiling, nice staff close to stupa/chorten
Stayed 3 nights in May 2018
Response from Bhaskar Bhattarai on 18 Jun 2018
Dear Guests Thank you very much for the wonderful review posted for us. Your Review will encourage us to maintain the quality of service in the future too. We look forward to serve you again in your next visit to Kathmandu. Thank you The Management

8/10 Good

Ho Ming

Liked: Staff & service
Dear Guests Thank you very much for the wonderful review posted for us. Your review will encourage us more to improve our quality of service and deliver to our valuable guests. We look forward to serve our hospitality again in your next visit to Ghangri Boutique Hotel. Thanking You The Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haven in the storm!
The staff was very helpful even tho it was the middle of the night and continued to go above and beyond throughout our stay The breakfast definitely left a bit to be desired but mainly because of format and misunderstanding.

10/10 Excellent

Marco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First choice for hotel in Kathmandu
Only stayed for a short night, but staff did a great job to make it memorable. The rooms were decently sized, tidy and clean. Warm shower was available in middle of the night. The Vannasut will be my first choice for my next time in Kathmandu.
Stayed 1 night in Oct 2023
Response from The vannasut hotel & Spa on 29 Oct 2023
Dear Sir,Your kind words and your intention to choose The Vannasut again for your next visit mean a lot to us. We look forward to welcoming you back and continuing to provide you with a wonderful experience on your next stay.Thank you once again for your feedback. We appreciate your support and the opportunity to serve you.Warm regards,The Vannasut Hotel & Spa

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
The local is good, receptionist have to clear about the booking. They were taking long time to find my booking. Anyway Everything is good!!
Stayed 4 nights in May 2019
Response from Bhaskar Bhattarai on 24 May 2019
Dear Guests Thank you very much for the wonderful review posted for us. Your review is the assets for us and we keep working hard to make all our guests happy. We look forward to serve you again in your next visit to Kathmandu. Thank you The Management

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jättebra hotel
Allt var över förväntan för det priset.Väldigt trevlig personal och rent och snyggt.Bra frukost. För vår del var det ett bra läge.Jag kommer att återvända till detta hotel.
Stayed 5 nights in Nov 2018
Response from Bhaskar Bhattarai on 18 Nov 2018
Dear Guests Thank you very much for the wonderful review posted for us. Your review will encourage us more to maintain the quality of service in the future too. We look forward to welcome you again in your next visit to KATHMANDU. Thank you

8/10 Good

Verified traveller

仏教
仏教関係者の長期滞在が見られました。前面道路の混雑は見られますが、タメルよりも静かです。
Stayed 5 nights in Aug 2018
Response from Bhaskar Bhattarai on 12 Sept 2018
Dear Guests Thank you very much for the wonderful review posted for us. Your review will encourage us to maintain the same quality of service in the future too. We look forward to welcome you again in your next visit to Kathmandu. We also hope that the road will be repaired by next month. Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, quiet and clean place. Super close to the Stupa. Highly recommended!
Stayed 1 night in Mar 2018
Response from Bhaskar Bhattarai on 6 Apr 2018
Dear Guests Thank you very much for your wonderful review posted for us. Your review will encourage us more to maintain the same quality of service in the future too. We look forward to welcome you again in your next visit to Kathmandu. Thank you The Management

10/10 Excellent

Jennifer, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
物有所值的酒店
房間寬敞整潔，意外地酒店還提供歡迎果盤及小食。酒店員工十分友善，尤其是負責接送我的司機。另外吸引之處是酒店與大塔只是两分鐘路程，十分方便
Stayed 2 nights in Mar 2018
Response from Bhaskar Bhattarai on 27 Mar 2018
Dear Guests Thank you very much for the wonderful review posted for us. Your review will encourage us more to maintain the same quality of service in the future too. We look forward to welcome you again in your next visit to Kathmandu

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is good which takes only 5-min walk to the Stupa with lots of restaurants and shops. A fast food shop is downstairs and a convenient store is just across the road. Free buffet breakfast is basic and the staff are helpful.
Stayed 2 nights in Feb 2018
Response from Bhaskar Bhattarai on 7 Mar 2018
Dear Guests Thank you very much for the wonderful review posted for us. Your review will encourage us to enhance more about breakfast. We look forward to serve our hospitality in your next visit to Kathmandu. Thank You The Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
Response from Bhaskar Bhattarai on 26 Jan 2018
Dear Guests Thank you very much for the wonderful review posted for us. We look forward to welcome you again in your next visit to Kathmandu.