Executive Suite | In-room dining

Reviews of Yatri Suites and Spa, Kathmandu

4 out of 5
Yatri Suites and Spa, Kathmandu
Amrit Marg, Thamel (Manang Plaza), Kathmandu, Bagmati

Reviews

8.8

Excellent

Rating 10 - Excellent. 108 out of 205 reviews" "
Rating 8 - Good. 73 out of 205 reviews" "
Rating 6 - Okay. 14 out of 205 reviews" "
Rating 4 - Poor. 7 out of 205 reviews" "
Rating 2 - Terrible. 3 out of 205 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is on a street with less hotels and shops than much of Thamel so it was overall a quieter site. The staff was very helpful in guiding us to locations and making phone calls for us on several occasions. If we get back to Kathmandu, we will stay here again.
Stayed 2 nights in Mar 2020
Response from Sajak on 20 Mar 2020
Dear guest, Thank you for staying at Yatri Suites & Spa during your recent visit to Kathmandu. We are glad that you enjoyed your stay, felt convenient about our location and find our hospitality welcoming. We hope to see you again. Regards, Sajak Maharjan Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was happy overall with my stay here. We had an issue with some sort
Stayed 2 nights in Mar 2020
Response from Sajak on 13 Mar 2020
Dear guest, Thank you for your positive response while you stayed at our hotel Yatri Suites & Spa. We are glad you choose us for your stay in Kathmandu and that we could meet your expectations. We hope to see you again. Regards, Sajak Maharjan Front Office Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room. Friendly and welcoming staff.
Stayed 1 night in Mar 2020
Response from Sajak on 12 Mar 2020
Dear guest, Thank you for your stay and for posting a review about our hotel. We are very happy to learn that you find our hotel comfortable and services welcoming. We very much appreciate your compliments on the great services provided by our efficient colleagues. Your positive comments about our services and facilities are thoroughly appreciated. It would be our greatest pleasure to welcoming you again. Do let us know if you need any help from our end. Regards, Sajak Maharjan Front Office Manager

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Sajak on 12 Mar 2020
Dear Lauren, Thank you very much for your stay at Yatri Suites & Spa and for posting the rating about your stay. We hope to meet you again at Yatri. Regards, Sajak Maharjan

10/10 Excellent

NYTravellers, Long Island NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first trip to Nepal, we did not want to do any mountain trekking, just sightseeing in and around Kathmandu. Staff at the Hotel Yatri made our stay very comfortable, especially reception and restaurant staff. The food was delicious and selection was great. Special thanks to the manager, Mr. Keshab Sharma. He arranged for us a car for a day, with a driver, and a guide. Plus, he booked us on a mountain flight, he did it fast and efficiently. Thank you, Mr Sharma!
Stayed 3 nights in Feb 2020
Response from Sajak on 2 Mar 2020
Dear guest, Thank you very much for taking your precious time to share your experience with us. We are very glad to learn that you’ve had a great experience with us. We have at the core of our philosophy a delivery of experiences that is personal and tailored to our individual guests’ needs. We were delighted to read your positive feedback regarding the exceptional service of our colleagues, which helped in making your stay remarkable. Your wonderful comment has been passed on to the team, which I am sure will be a positive encouragement for them to keep striving to be the best. We look forward to welcoming you back to Yatri Suites & Spa in the not too distant future. Regards, Sajak Maharjan Front Office Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is my second year in a row here and I was greeted as an old friend! Very comfortable atmosphere, helpful staff and I had a wonderful massage treatment today. Good restaurants only 5 minute stroll from Yatri.
Stayed 1 night in Feb 2020
Response from Sajak on 22 Feb 2020
Dear guest, Our warm gratitude for your patronage at Yatri Suites & Spa and for taking your valuable time to post your wonderful feedback. We are happy we were able to keep up with your expectations as a frequent traveler. You indeed have become part of the Yatri family and we are glad that you gave us a chance to welcome you again. Thank you for your support. We look forward to meeting you again. Regards, Sajak Maharjan Front Office Manager

10/10 Excellent

jeongwhan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and very nice place to stay in this city. One thing I want to tell you that the pick up service in this hotel to the bharaphur airport is littile bit expensive that I thought. 500 NPR for person.
Stayed 1 night in Dec 2019
Response from Sajak on 28 Dec 2019
Dear Jeongwhan, Thank you very much for your stay at Yatri Suites & Spa and for posting a review. We are very glad that you enjoyed your stay with us and we could make your stay memorable. The hotel is providing a one-time free pick up or drop off service for our on-line guests from International Airport. Do let us know if you need to customize the shuttle next time. We look forward to welcoming you soon. Regards, Sajak Maharjan Front Office Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, great location, friendly and helpful staff.
Stayed 1 night in Dec 2019
Response from Sajak on 12 Dec 2019
Dear guest, We would like to thank you very much for choosing to stay at Yatri Suites & Spa and for taking the time to post your feedback with an excellent rating. We are very glad to learn that you’ve had a great experience with us. It is very motivating to hear your kind words towards our enthusiastic colleagues, exceptional product and our compassionate Nepali service. Thank you for recognizing our efforts. We will always try to give our best to keep up your expectations and beyond. We look forward to welcoming you and your family back to Yatri Suites & Spa in the not too distant future. Regards, Sajak Maharjan Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in Thamel for immediate access to the margs. Good western comfort and very accommodating, attentive and friendly staff.
Stayed 1 night in Nov 2019
Response from Sajak on 6 Dec 2019
Dear guest, We would like to thank you very much for choosing to stay at Yatri Suites & Spa and for taking the time to post your feedback with an excellent rating. Thamel is the most popular destination for tourists visiting Nepal which is located in an exceptionally convenient center in Kathmandu. Kathmandu Durbar Square, a world heritage site, is within a walking distance from here and so is Swayambhunath (Monkey temple), another popular world heritage monument. The tourist bus stop is just a 10-minute walk as well as the Garden of Dreams and The Royal Place museum are also very near to us. We believe warm and friendly service will always be appreciated by our visitors. I am glad that you liked our enthusiastic colleagues and their service. We look forward to welcoming you back in the future. Regards, Sajak Maharjan Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Sajak on 6 Dec 2019
Dear guest, Thank you very much for taking your precious time to rate your experience with us. We are very delighted to read that you had an amazing stay with us and that we were able to make it a memorable experience. Regards, Sajak Maharjan Front Office Manager

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Sajak on 26 Nov 2019
Dear guest, We would like to express our gratitude for your stay at Yatri Suites & Spa. Please do not hesitate to contact us if there are any suggestions to improve our standard. We hope to meet you soon at Yatri and exceed your expectations. Regards, Sajak Maharjan Front Office Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close proximity to Thamel. Hotel feels welcoming and secure. Rooms are large with comfortable beds and amenities like hairdryer and television. Snacks like fruit, biscuits and bottled water are provided as a complimentary service. Hotel provided me a complimentary airport transfer. I ordered room service- it came very quickly and was absolutely delicious. Staff were always friendly and attentive!
Stayed 2 nights in Nov 2019
Response from Sajak on 19 Nov 2019
Dear guest, Thank you very much for taking your precious time to share your experience with us. Your generous thoughts about the hotel room, service and facilities are very rewarding and we are happy to read you had a pleasant experience at Yatri Suites. We look forward to welcoming you and your family back to Yatri Suites & Spa in the not too distant future. Regards, Sajak Maharjan Front Office Executive

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from Sajak on 17 Nov 2019
Dear guest, We would like to thank you very much for choosing to stay at Yatri Suites & Spa and for taking the time to post your feedback with an excellent rating. We believe your stay at Yatri was memorable and hope that you will visit us again. Regards, Sajak Maharjan Front Office Executive

6/10 Okay

Ngozi

Liked: Staff & service, room comfort
Friendly staff
Felt More like an adult hostel. I don’t think they should charge for the sauna since there’s some slime on the shower curtain and it’s a little grimy. Also the 2nd time I was using it, they had a bunch of sheets and towels drying inside it and asked me to just sit on top of them. The bathroom ceiling in my room had black mould.
Stayed 3 nights in Oct 2019
Response from Sajak on 12 Nov 2019
Dear Ngozi, Thank you very much for taking your precious time to post your experience with us. We are very glad that you find our staff friendly and is satisfied with the superb services provided by our colleagues. Surely our team will be very motivated on their respective areas knowing their efforts paid off. The choice of steam or sauna for one time is complimentary for our online guests. However, it is chargeable from the second time of use. It is through feedback such as yours that we are able to continuously improve our standards. We are certainly concerned about the issues mentioned. Thank you for the valuable feedback, which helps us to focus on what is important to our guests. Please accept our apologies for the inconvenience caused, and rest assured that immediate improvements will be put in place. On your next visit, please feel free to contact me or any of our team to assist you. Regards, Sajak Maharjan Front Office Executive

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2019
Response from Sajak on 12 Nov 2019
Dear guest, Thank you very much for your stay at Yatri Suites & Spa. We hope you would give us further chances to welcome you back at Yari. Regards, Sajak Maharjan Front Office Executive

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Town
Stayed 5 nights in Oct 2019
Response from Sajak on 4 Nov 2019
Dear Guillermo, Thank you very much for taking your precious time to post your experience with us. We are glad to know that you enjoyed your stay at Yatri Suites. We hope we would be able to welcome you again at Yatri. Regards, Sajak Maharjan Front Office Executive

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019
Response from Sajak on 25 Oct 2019
Dear guest, Thank you very much for your stay at Yatri Suites & Spa and for rating us in Expedia. We believe your stay next time will be much more wonderful if given chance. We look forward to welcoming you again. Regards, Sajak Maharjan Front Office Executive

10/10 Excellent

Alesia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yay for the Yatri!
Great spot! Close to shopping, the staff is wonderful and will help with anything you need. Special thanks to Kasab Sharma!
Stayed 1 night in Oct 2019
Response from Sajak on 21 Oct 2019
Dear Alesia, Thank you very much for taking your precious time to share your experience with us. Yatri is a city hotel and is located in Thamel, a tourist hub. We are grateful that you enjoyed your stay with us and felt convenient about our location. Being situated right at the heart of Kathmandu city, our valuable guests, such as yourself, feels very comfortable and convenient for their activities. We have at the core of our philosophy a delivery of experiences that is personal and tailored to our individual guests’ needs. We were delighted to read your positive feedback regarding the exceptional service of our colleagues, which helped in making your stay remarkable. Your wonderful comment has been passed on to the team, which I am sure will be a positive encouragement for us to keep striving to be the best. We look forward to welcoming you back in the future. Regards, Sajak Maharjan Front Office Executive

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Sajak on 7 Oct 2019
Dear guest, Thank you for staying at Yatri Suites & Spa and giving your time to rate your experience. We are glad that you stay with us was extra ordinary and we could make your visit memorable. We look forward to welcoming you back in the future. Regards, Sajak Maharjan Front Office Executive

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Good location . Lots of shopping around the corner . But too congested feel
Stayed 2 nights in Sep 2019
Response from Sajak on 28 Sept 2019
Dear guest, We would like to thank you very much for choosing to stay at Yatri Suites & Spa and for taking your time to post your feedback. Being located in Thamel, a commercial neighborhood and center of the tourist destination in Kathmandu, our valuable guests more often feel for their activities as it boasts a wide range of restaurants, pubs and clubs, handicrafts & souvenirs shops, woolen items & local garments, mountaineering gear shops, foreign money exchange booths, mobile phone shops, along with the numerous travel agents. We are very glad that your overall stay was great. It would be our greatest pleasure to welcoming you again. Do let us know if you need any help form our end. Regards, Sajak Maharjan Front Office Executive

10/10 Excellent

Chris, Seattle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant oasis in the Thamel district. Great base from which to explore the city.
Stayed 1 night in Sep 2019
Response from Sajak on 27 Sept 2019
Dear Chris, Our warm gratitude for your stay at Yatri Suites & Spa and for posting your feedback. We are glad that you liked our location. Thamel is the best place to stay in Kathmandu for its easy access to all sorts of tourist needs. It is one of the most popular places in Kathmandu. It takes you just about 30 minutes drive from the Tribhuvan International Airport to reach our hotel in Thamel. Kathmandu Durbar Square, a world heritage site, is within a walking distance from here and so is Swayambhunath (Monkey temple), another popular world heritage monument. The tourist bus stop is just a 10 minute walk as well as the Garden of Dreams and The Royal Place museum are also very near to us. Our sincere gratitude that you had an amazing overall staying experience. We look forward to welcoming you back in the future. Regards, Sajak Maharjan Front Office Executive

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with friendly staff. Facility is clean and neat. If there is one thing I can change, I will change the bathroom light to brighter light. Great breakfast options.
Stayed 2 nights in Sep 2019
Response from Sajak on 27 Sept 2019
Dear guest, Thank you very much for taking your precious time to post your experience with us. We are glad that you liked our location. Being located in Thamel, a commercial neighborhood and center of the tourist destination in Kathmandu, our valuable guests more often feel for their activities as it boasts a wide range of restaurants, pubs and clubs, handicrafts & souvenirs shops, woolen items & local garments, mountaineering gear shops, foreign money exchange booths, mobile phone shops, along with the numerous travel agents. We believe warm and friendly service will always be appreciated by our visitors. I am glad that you liked our enthusiastic colleagues and their service. Your experience is valued and suggestion has been noted. Your feedback is valuable tool for us to ensure that we are moving in the right direction on all aspects of our service. We cannot wait to welcome you back at Yatri. Do let us know if we should be of any assistance to you. Regards, Sajak Maharjan Front Office Executive

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the heart of Thamel.
Great customer Service, very helpful. The Spa treatments were also very high standard. No complaints at all.
Stayed 2 nights in Aug 2019
Response from Sajak on 19 Sept 2019
Dear Martin, Thank you very much for taking your precious time to post your experience with us. We very much appreciate your compliments on the great services provided by our efficient colleagues. Your positive comments about our services and facilities are thoroughly appreciated. Thank you again for your valuable feedback as we look forward to welcoming you back at Yatri Suites & Spa in the near future. Regards, Sajak Maharjan Front Office Executive

6/10 Okay

Rohan, Maldives

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
During a During 9 month i have third time check In yatri to be honest this time my stay wasn’t that much exciting I would like to say especially F&B staff they are very kind and helpful thank you so much and food also very good Some of Spa & reception staff are very rude One of the worst part I have with me my friend visitor and Receptionist asking me to extra pay for visitor front of my friend I fell like so bad I have decided to check in other hotel
Stayed 2 nights in Sep 2019
Response from Sajak on 7 Oct 2019
Dear Rohan, Thank you very much for taking your precious time to share your experience with us. We are very happy for your regular visits to Yatri Suites. It is very unfortunate that your experience was not that great this time. I am concerned to read about your perception of our colleagues’ attitude and behavior and I would like to apologize on behalf of the hotel to make you feel offended. However the regulation issued by the authorities which is subsequently enforced by the hotel management states that all guest room visitors must be registered and produce their identification document. I am very sorry that your stay was compromised. It would be our greatest pleasure to welcoming you again. Do let us know if you need any help form our end. Regards, Sajak Maharjan Front Office Executive

6/10 Okay

Birbal

Liked: Room comfort
Good
Was good.
Stayed 1 night in Sep 2019
Response from Sajak on 16 Sept 2019
Dear Birbal, All of us at Yatri Suites & Spa would like to thank you for your comments regarding your stay with us. Our vision is to create memorable hotel experiences for our guests and we will continue to strive for excellence. We are glad your stay was good. We will certainly try our best to improve our services even more to ensure that our valuable guests are delighted by our hotel and hospitality. It would be our greatest pleasure to welcoming you again. Do let us know if you need any help form our end. Regards, Sajak Maharjan Front Office Executive

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious luxurious rooms. Many in-house restuarents.
Stayed 2 nights in Aug 2019
Response from Sajak on 13 Sept 2019
Dear guest, All of us at Yatri Suites & Spa would like to thank you for your comments regarding your stay with us. We appreciate your thoughts regarding the hotel rooms as well as our restaurants. Daawat is one of the best Indian restaurant in Thamel. Where we also serve Nepali traditional Thali set as well as some continental options to match appetite of our guests from all around the world. Pizzon is our Italian restaurant very popular among our in-house guests and locals It is our greatest pleasure to have you in Yatri. We hope to meet you soon again. Regards, Sajak Maharjan Front Office Executive

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was always friendly and ready to help. he breakfast buffet was really good. My biggest gripes were small. The toilet paper was extremely thin. The street noise through the night can be very loud. But it is Kathmandu, and Yatri Suites is an oasis.
Stayed 1 night in Sep 2019
Response from Sajak on 9 Sept 2019
Dear Jeffrey, Thank you for staying at Yatri Suites & Spa and giving your time to share your experience. We believe warm and friendly service will always be appreciated by our visitors. I am glad that you liked our enthusiastic colleagues and their service. On the other note we appreciate your suggestions. We will do whatever possible to rise the guest satisfaction. It would be our greatest pleasure to welcome you again. Regards, Sajak Maharjan Front Office Executive

10/10 Excellent

ANUJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value-for-Money Business Hotel
Overall a pleasant stay. It is in Thamel Area, very close to the market (in fact middle of the market). Mr. Keshab Sharma (Lobby Manager) is truly a gentleman and takes good care of his guest. He makes sure we feel at home. Another name to mention is Lady at the front Desk Ms. Subeshcha. She is so quick in understanding our needs and super quick to act on it. One of most efficient staff/asset this Hotel has.
Stayed 5 nights in Aug 2019

10/10 Excellent

Rambart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper friendly staff
Amazing hotel in the middle of the city center in Nepal. Walking distance to everything. Super friendly staff.
Stayed 2 nights in Jul 2019
Response from Sajak on 30 Jul 2019
Dear Rambart, Thank you for taking your valuable time to post your feedback with an excellent rating during your recent visit in Yatri Suites & Spa. We are all happy to learn that you had a nice stay with us and that our colleagues excelled in their respective areas. Surely, they will be delighted knowing their efforts were recognized in such a thoughtful manner. We are very glad to learn that you’ve had an excellent experience and our colleagues made it extra memorable. We are glad that you liked our location also. Thamel is the best place to stay in Kathmandu for its easy access to all sorts of tourist needs. On your next visit, please feel free to contact me or any of our team to assist you. Regards, Sajak Maharjan Front Office Executive

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The location was good, close to many nice spots in Thamel (even though the street itself is going through construction and isn't the cleanest). Staff members were very friendly and kind. Keshab was particularly helpful. Rooms are comfortable and clean. Wish my room had a window facing the outside to get fresh air. Wifi worked throughout the property. Overall, it was a pleasant stay.
Stayed 4 nights in Jul 2019
Response from Sajak on 23 Jul 2019
Dear guest, Thank you for sharing your experience during your stay with us. We are delighted to learn that your overall stay was pleasant at Yatri Suites & Spa. Convenient location and our highly motivated staffs are our strength and pride. We are very thankful towards our team to ensure our valuable guests get the service they deserve. Thank you again for your valuable feedback as we look forward to welcoming you back at Yatri Suites & Spa in the near future. Regards, Sajak Maharjan Front Office Executive

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Clean and tidy. Good breakfast.
Stayed 1 night in Jun 2019
Response from Sajak on 29 Jun 2019
Dear guest, Our warm gratitude for your patronage at Yatri Suites & Spa and for taking your valuable time to post your wonderful feedback. We are very glad to learn that you’ve had an excellent experience and were more than satisfied with the superb services provided by our colleagues. Surely our team will be very motivated on their respective areas knowing their efforts paid off. Thank you for loving our hotel and our services. We all would definitely love to see you again in near future. Regards, Sajak Maharjan Front Office Executive

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well located very friendly staff good brekfast
Stayed 4 nights in Apr 2019
Response from Sajak on 30 May 2019
Dear Guest, All of us at Yatri Suites & Spa would like to thank you for your comments regarding your stay with us. We are delighted that you chose us as your home in Kathmandu and that you find our hospitality welcoming. Your kind words will definitely motivate us to keep up the good and do better. Thank you for appreciating our staff, location, cleanliness, breakfast and our entire hotel. We all would definitely love to see you again in near future. Regards, Sajak Maharjan Front Office Executive

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Sajak on 30 May 2019
Dear Claire, Thank you very much for reviewing your stay at Yatri Suites & Spa. We appreciate your time to share your experience with us which is very motivating. We are all delighted to know that we are on a right track to create your memorable hotel experiences and we will continue to strive for excellence. It would be our greatest pleasure to warmly welcome you back again. Regards, Sajak Maharjan Front Office Executive

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
We like the location of the hotel and the staff.was also very friendly.
Stayed 5 nights in May 2019
Response from Sajak on 21 May 2019
Dear guest, Thank you very much for taking your precious time to share your experience with us. Hotel Yatri is located in a commercial neighborhood and center of the tourist industry in Kathmandu, accessed by paved two way road and just outside from ‘No-vehicle zone’ of Thamel . Being situated right at the heart of Kathmandu city our valuable guests, such as yourself, feels very comfortable and convenient for their activities as it is filled with restaurants, pubs and clubs, handicrafts & souvenirs shops, woolen items & local garments, mountaineering gear shops, foreign money exchange booths, mobile phone shops, along with the numerous travel agents. We have at the core of our philosophy a delivery of experiences that is personal and tailored to our individual guests’ needs. We were delighted to read your positive feedback regarding the exceptional service of our colleagues, which helped in making your stay remarkable. Your wonderful comment has been passed on to the team, which I am sure will be a positive encouragement for them to keep striving to be the best. It would be our greatest pleasure to welcome you again. We hope to meet you soon. Regards, Sajak Maharjan Front Office Executive

6/10 Okay

Richard

Liked: Staff & service
Stayed 3 nights in May 2019
Response from Sajak on 21 May 2019
Dear Richard, Thank you very much for your stay at Yatri Suites & Spa. Your feedback is valuable tool for us to ensure that we are moving in the right direction on all aspects of our service. Please write us of there are any suggestions to improve our services. We look forward to welcoming you at Yari again. Regards, Sajak Maharjan Front Office Executive

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and polite. I had a great stsy and will stay with thtm agsin. Highly recommended.
Stayed 3 nights in May 2019
Response from Sajak on 17 May 2019
Dear Donnie, We would like to thank you very much for choosing to stay at Yatri Suites & Spa and for taking your time to post your feedback with excellent rating. We are very glad to learn that you’ve had an excellent experience and was more than satisfied with the superb services provided by our colleagues. Surely our team will be very motivated on their respective areas knowing their efforts paid off. Thank you very much for your recommendation. It would be our greatest pleasure to welcome you again. We hope to meet you soon. Regards, Sajak Maharjan Front Office Executive

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The managers at Yatri went truly above and beyond during my stay. I stayed here both before and after trekking for a month in the Everest region. Staff would greet me by name and were always helpful with anything I needed (including copying documents, booking flights, getting a sim card/data plan, hiring a car, and storing extra luggage for a month for FREE). Several times while waiting for a taxi I was offered delicious masala tea and lattes. This business works very hard to welcome you and make you feel at home, and they succeeded in my view! I will be sad to leave this place, not only for the beautiful rooms and amenities, but for the people. Thank you Yatri management and staff!
Stayed 2 nights in Mar 2019
Response from Sajak on 2 May 2019
Dear guest, Our warm gratitude for your stay at Yatri Suites & Spa and for taking your valuable time to post your feedback. We are delighted that you chose us as your home in Kathmandu and that you had a wonderful time staying with us. We appreciate your thoughts regarding the hotel ambiance, amenities and services. We have at the core of our philosophy a delivery of experiences that is personal and tailored to our individual guests’ needs. We were delighted to read your positive feedback regarding the exceptional service of our colleagues, which helped in making your stay remarkable. Your wonderful comment has been passed on to the team, which I am sure will be a positive encouragement for them to keep striving to be the best. It would be our greatest pleasure to welcoming you again. Do let us know if you need any help form our end. Regards, Sajak Maharjan Front Office Executive

10/10 Excellent

Corey, Kelowna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were some of the most pleasant people I’ve ever encountered and they ensured we were well taken care of. The location is also incredible.
Stayed 1 night in Apr 2019
Response from Sajak on 2 May 2019
Dear Corey, Thank you for taking your valuable time to post your feedback with an excellent rating during your recent visit in Yatri Suites & Spa. Being located in Thamel, a commercial neighborhood and center of the tourist destination in Kathmandu, our valuable guests more often feel for their activities as it boasts a wide range of restaurants, pubs and clubs, handicrafts & souvenirs shops, woolen items & local garments, mountaineering gear shops, foreign money exchange booths, mobile phone shops, along with the numerous travel agents. Your kind words towards our enthusiastic colleagues are very motivating to us and will always try to give our best to keep up your expectations and beyond. Best regards, Sajak Maharjan Front Office Executive

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel location not too safe specially after 12 am
Stayed 3 nights in Apr 2019
Response from Sajak on 28 Apr 2019
Dear guest, Thank you for your stay at Yatri Suites & Spa and your feedback during your stay. We hope your stay with us was great. We are located right at Thamel, a tourist center of Kathmandu. Everything is easily available for if your are in Nepal for trek, business or just holidays. Thamel is alive whole night. You can easily find bar, pubs, restaurants etc round the clock which makes the neighborhood crowded even at late night. But even within hotel we do provide all sort of services including restaurants, bar, coffee shop and a very good spa. Thank you again for your valuable feedback as we look forward to welcoming you back at Yatri Suites & Spa in the near future. Regards, Sajak Maharjan Front Office Executive

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in the thamel area for those who don't like guesthoused
Stayed 3 nights in Apr 2019
Response from Sajak on 28 Apr 2019
Dear guest, We would like to thank you very much for choosing to stay at Yatri Suites & Spa and for taking your time to post your feedback with excellent rating. We are very glad for your love and your support. Our vision is to create memorable hotel experiences for our guests and we will continue to strive for excellence. Your kind words will always motivate us to do better. We cannot wait to welcome you back at Yatri. Do let us know if we should be of any assistance to you. Regards, Sajak Maharjan Front Office Executive

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2019
Response from Sajak on 28 Apr 2019
Dear guest, . Thank you for rating in Expedia during your stay with us. We hope your stay at Yatri Suites & Spa was pleasant. Do let us know if you have any suggestions for us. We hope to welcome you again at Yatri. Regards, Sajak Maharjan Front Office Executive

8/10 Good

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
Friendly, helpful staff. Great free airport pick up service. Comfortable beds, fluffy towels, great location, walking distance to lots of cafes, shops and restaurants. Would definitely stay here again.
Stayed 2 nights in Apr 2019
Response from Sajak on 20 Apr 2019
Dear Kerri, Thank you for staying at Yatri Suites & Spa and giving your time to share your experience. We aim to delight and provide all our guests with the highest standards in service and hospitality, our people go to great lengths to ensure that our guests are given the attention and comfort they deserve. Thanking you for your compliments on their work. We are also happy to learn that the pick up we sent made your arrival comfortable. As you mentioned we are right at the middle of Thamel, a commercial neighborhood in Kathmandu, which makes our valuable guest easier to carry on the activities they prefer. We cannot wait to welcome you again. Regards, Sajak Maharjan Front Office Executive

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nothing fancy about the rooms but comfortable. Complimentary large bottles of water. Food at their restaurants are good if you ever need to eat in. Staff were super lovely and helpful (only issue was with one of the travel managers being quite pushy and borderline creepy - no sense of boundaries and quite invasive). They also only accept cash when booking tours etc, so for the big ticket stuff, it’s easy enough to find another travel agent that accepts card to prevent you from withdrawing huge amounts of cash
Stayed 3 nights in Mar 2019
Response from Sajak on 31 Mar 2019
Dear guest, We would like to thank you very much for choosing to stay at Yatri Suites & Spa and for taking your time to post your feedback. We are grateful that you enjoyed your stay with us and felt convenient about our location. Being situated right at the heart of Kathmandu city, our valuable guests, such as yourself, feels very comfortable and convenient for their activities. Thank you for loving food we serve and our hospitality delivered straight through heart. Our vision is to create memorable hotel experiences for our guests and we will continue to strive for excellence. It is through feedback such as yours that we are able to continuously improve our standards. The matter mentioned has been discussed with related travel managers for improvement in order to avoid such repeat in the future. We cannot wait to welcome you back here at Yatri Suites & Spa and please do not hesitate to contact us directly in case you require any assistance. Regards, Sajak Maharjan Front Office Executive

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, isolates you from the dust in Kathmandu!!! Comfortable.
Stayed 2 nights in Mar 2019
Response from Sajak on 30 Mar 2019
Dear guest, Thank you very much for your stay at Yatri Suites & Spa and for your review. We are very glad that you liked our hotel and overall stay. Your comfort is all it matters to us. We hope to welcoming you again at Yatri Suites again. Regards, Sajak Maharjan Front Office Executive

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Sajak on 1 Apr 2019
Dear guest, We would like to thank you very much for choosing to stay at Yatri Suites & Spa and for taking your time to review us with excellent rating. We are delighted that you chose us as your home in Kathmandu and hope that you had a wonderful time staying with us. We cannot wait to welcome you back here at Yatri Suites & Spa and please do not hesitate to contact us directly in case you require any assistance. Regards, Sajak Maharjan Front Office Executive

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
What a lovely surprise this hotel was. We initially selected it because it had a good location and rooms big enough for 3 people, but it turned out to be such a good place that I changed my hotel for my last night in Nepal to stay here again. Warm friendly service, clean and comfortable, I highly recommend.
Stayed 4 nights in Mar 2019
Response from Sajak on 25 Mar 2019
Dear Lisa, All of us at Yatri Suites & Spa would like to thank you for your comments regarding your stay with us. We are very pleased that you loved our location, staff, hotel and our service overall. Thank you for all your patronage towards Yatri Suites and for recommending our hotel to other travelers too. Thank you again for your valuable feedback as we look forward to welcoming you back at Yatri Suites & Spa in the near future. Regards, Sajak Maharjan Front Office Executive

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Sajak on 22 Mar 2019
Dear Steve, Thank you very much for taking your precious time to share your experience with us. We appreciate your excellent rating on our product and services. We are happy to know that we are on a right track to create memorable hotel experiences for our guests and we will continue to strive for excellence. We cannot wait to welcome you back at Yatri Suites & Spa. Do let us know if we should be of any assistance to you. Regards, Sajak Maharjan Front Office Executive

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were very good. Excellent customer service throughout. They are willing to do whatever to make sure your stay is an enjoyable one. The property is directly down town so street noise during day is there but at night it is quiet and minimal. The two restaurants inside the facilties are AMAZING. Breakfast is fantastic at Indian restaraunt and the pizza pace in lobby was so good. Check in and check out was completely painless. The power in the hotel does go out only occasionally but quickly comes back on and there is back up generator that turns on lights with just the flip of a switch instantly. We really enjoyed our time at Yatri and would recommend to anyone planning to stay in Kathmandu.
Stayed 1 night in Mar 2019
Response from Sajak on 17 Mar 2019
Dear guest, Our warm gratitude for your stay at Yatri Suites & Spa and for posting your feedback. We believe that our compassionate, selfless, anticipating, caring and natural Nepali service coming straight from our hearts is making us different and yet still common to our culture. Our heartfelt gratitude for acknowledging our continuous efforts to provide you a seamless service. The location of Yatri has few disadvantage you mentioned as well as has the merit of being very convenient for our valuable guest such as yourself. You would not have to go any far to get any services or stuffs needed while you are here. We are glad that you loved our food at Daawat, Indian specialized restaurant and Pizzon, the Italian taste at Yatri. We are delighted to hear good comments from your side and to know that our hard work is paying off. Our sincere gratitude for recommending us as your preference. We hope to welcoming you again. Regards, Sajak Maharjan Front Office Executive

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in the central part of Themal and nearby to my shopping spots and food joints. Transport is easily available to visit to nearby tourist attraction. The property is well maintained, quite, well mannered staff and always happy to help. The front desk is prompt ready to help and always smiling. Will surely stay here again whenever i visit next.
Stayed 2 nights in Mar 2019
Response from Sajak on 14 Mar 2019
Dear guest, Thank you for taking your valuable time to post your feedback with an excellent rating during your recent visit in Yatri Suites & Spa. We are happy to learn that you liked our services and the location. Being situated in Thamel, a commercial neighborhood and center of the tourist destination in Kathmandu, our valuable guests more often feel for their activities as it boasts a wide range of restaurants, pubs and clubs, handicrafts & souvenirs shops, woolen items & local garments, mountaineering gear shops, foreign money exchange booths, mobile phone shops along with the numerous travel agents. We are delighted that our dedicated colleagues took care of your needs with their utmost care. We really do try to understand your wants during your stay at Yatri. It would be our greatest pleasure to welcoming you again. Do let us know if you need any help form our end. Regards, Sajak Maharjan Front Office Executive

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Location, location, location.
Great location, but as you might expect, comes with a lot of noise even on high floors. The Italian restaurant provided excellent service and food quality. The spa was overpriced for the ambiance. Check in was smooth, however watched the front desk chase guests on multiple occasions in an effort to ensure they didn’t leave without closing their bill - something easily resolved.
Stayed 1 night in Mar 2019
Response from Sajak on 9 Mar 2019
Dear guest, We would like to thank you very much for choosing to stay at Yatri Suites & Spa and for taking your valuable time to post your feedback. Yatri located in Thamel, a commercial neighborhood and center of the tourist destination in Kathmandu. Our valuable guests more often feel for their activities as it boasts a wide range of restaurants, pubs and clubs, handicrafts & souvenirs shops, woolen items & local garments, mountaineering gear shops, foreign money exchange booths, mobile phone shops, along with the numerous travel agents. Our vision is to create memorable hotel experiences for our guests and we will continue to strive for excellence. We are certainly concerned about the issues mentioned. Our activity should never offend the guest and I hope it has not happened in any circumstance. Thank you for the valuable feedback, which helps us to focus on what is important to our guests. It is through feedback such as yours that we are able to continuously improve our standards. Regards, Sajak Maharjan Front Office Executive