Outdoor dining

Reviews of Thamel Boutique Hotel

3 out of 5
Thamel Boutique Hotel
Thamel Bhagawati Marg, Kathmandu, Bagmati

Reviews

9.8

Exceptional

Rating 10 - Excellent. 22 out of 25 reviews" "
Rating 8 - Good. 3 out of 25 reviews" "
Rating 6 - Okay. 0 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, wonderful staff, and excellent breakfasts. The area is pretty noisy, and the walls are fairly thin, but we were jet lagged enough it didn’t bother our sleep. If you put a pillow over your head you can’t hear anything. Bed was quite comfortable, on the firmer end of the range. Only tiny issue we had with the room was a slight smell of mildew from the bathroom due to the shower not being enclosed and water getting everywhere. The manager was very prompt to fix the AC unit when it stopped working. The hotel staff were super helpful and nice, and the manager arranges great excursions outside of Kathmandu for good prices. Hotel is in the middle of Thamel so it’s surrounded by tons of shopping, restaurants, and bars. Easy walk to some major sites, like Durbar Square and the Narayanhiti Palace museum, and you can even walk to Monkey Temple if you fancy a bit of a climb. If you take a taxi the hotel staff will tell you how much you should pay.
Stayed 8 nights in Feb 2024
Response from Firoj on 3 Mar 2024
Dear Kristen,NamasteThank you for sharing your detailed feedback about your recent stay with us. We appreciate your kind words about our very nice rooms, wonderful staff, and excellent breakfasts. It's heartening to know that despite the area's noise and thin walls, your jet lag helped ensure a restful sleep.We apologize for the inconvenience caused by the slight smell of mildew in the bathroom, and we'll address this issue promptly to enhance our guests' experience. We're pleased that the manager promptly attended to the AC unit issue, showcasing our commitment to swift problem resolution.It's great to hear that you found our staff super helpful and nice. We take pride in offering a range of excursions outside Kathmandu at good prices, organized by our manager. Your mention of our convenient location in Thamel and proximity to major sites is appreciated.Thank you for choosing our hotel, and we hope to welcome you back in the future. Your feedback is valuable as we continuously strive to improve our services.Warm regards,Firoj

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, great value. Perfect location
Stayed 3 nights in Feb 2024
Response from Firoj on 13 Feb 2024
Dear Daniel,Thank you for your kind words! We're delighted to hear that you enjoyed our nice staff, great value, and the perfect location. It's always our goal to provide a fantastic experience for our guests. We hope to welcome you back soon for another wonderful stay!Best regards,Firoj

10/10 Excellent

DOO YEUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Firoj on 15 Feb 2024
Thank you for your perfect! rating, hope you will visit again.

10/10 Excellent

Riya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel went above and beyond to my make out stay comfortable. Always helpful to organise taxis or providing ideas of where to go and visit. Great location!
Stayed 4 nights in Nov 2023
Response from Firoj on 13 Feb 2024
Dear Riya,Thank you for sharing your wonderful feedback with us! We're thrilled to hear that our staff went above and beyond to make your stay comfortable. Providing excellent service and assistance is a top priority for us, and we're glad to know that their efforts made a positive impact on your experience.It's fantastic to hear that you found our staff always helpful in organizing taxis and providing ideas for places to visit. We strive to ensure that our guests have a seamless and enjoyable stay, and your kind words reinforce our commitment to exceptional service.We're also pleased that you enjoyed our great location. We believe in providing convenience and accessibility to our guests, and it's rewarding to know that our efforts in this regard were appreciated.Thank you once again for choosing our hotel, and we look forward to welcoming you back for another comfortable and enjoyable stay.Best regards,Firoj

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the money
Well, I travel around the world a lot and stayed at a lot of hotels, and about 1 out of 30 really exceed my expectations. This is one of those hotels. Great service and rooms from beginning to end, including the café, the breakfast, the reception, the comfortable quiet room, the location, and the management. I’ve never seen a manager work so hard to please the guest, going out of his way to do anything he can to help them and make their experience better. He even helped me shop for needed things and mail packages back home. It’s worth every dollar or rupee you spend on the hotel.
Stayed 4 nights in Nov 2023
Response from Firoj on 13 Feb 2024
Dear William,Thank you so much for your incredible feedback! We are genuinely honored to be one of those exceptional hotels that exceeded your expectations. Your kind words about our service, rooms, café, breakfast, reception, and location mean the world to us.It's especially rewarding to hear your praise for our manager. We take pride in having a dedicated team, and it's clear that their efforts to go above and beyond for our guests, including shopping assistance and mail services, made a positive impact on your stay.Your recognition of the value for money is truly appreciated. We strive to provide an outstanding experience that justifies every dollar or rupee spent by our guests.We are grateful for your patronage and the time you took to share your experience. It would be a pleasure to welcome you back whenever your travels bring you our way.Safe travels, and we look forward to serving you again in the future!Warm regards,Firoj

10/10 Excellent

Dr Tapash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, amazing hospitality, central location and good breakfast
Stayed 6 nights in Oct 2023
Response from Firoj on 25 Oct 2023
Dear Dr Tapash,Thank you for your wonderful review! We're delighted to hear that you found our staff very helpful and experienced amazing hospitality during your stay. Our central location is indeed a great advantage, and we're thrilled that you enjoyed our good breakfast.Your feedback is greatly appreciated, and it motivates us to continue providing exceptional service. We hope to welcome you back soon for another memorable stay.Best regards,Firoj

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good value, clean and friendly
This is a nice hotel on side street with easy access to restaurants and shopping. The staff are friendly and helpful. The rooms were clean and well stocked. The breakfast buffet was small but the rooftop location had good ambiance. The liked our first stay and returned when we came back to Kathmandu.
Stayed 2 nights in Oct 2023
Response from FIROJ on 22 Oct 2023
Dear Greg,Thank you for taking the time to share your wonderful feedback about your recent stay at our hotel. We're delighted to hear that you enjoyed your experience and returned for a second visit!It's great to know that you found our hotel's location convenient, with easy access to restaurants and shopping. We take pride in our friendly and helpful staff, and we're pleased to hear they made your stay even more enjoyable. Clean and well-stocked rooms are a top priority for us, so your positive comments in this regard are truly appreciated.Your kind words about our rooftop breakfast buffet and its ambiance are heartening. We constantly strive to provide a pleasant dining experience, and your feedback motivates us to maintain and improve upon our services.We are grateful for your continued patronage and look forward to welcoming you back to Kathmandu on your future visits. Should you have any special requests or need assistance with anything during your stay, please don't hesitate to reach out to us. Your comfort and satisfaction are our top priorities.Thank you once again for choosing to stay with us, and we can't wait to host you on your next trip to Kathmandu.Warm regards,Firoj

10/10 Excellent

Estelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Firoj on 13 Oct 2023
Thank you for the Nice feedback. See you again

10/10 Excellent

floyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and staff. Great location.
Stayed 2 nights in Oct 2023
Response from Firoj on 10 Oct 2023
It's wonderful to hear that you had a fantastic experience at the hotel and that you found both the hotel and its staff to be excellent. A great location can make a big difference in the overall experience, so it's great to know that you were satisfied with that aspect as well. If you have any questions or need information or assistance with anything else, please feel free to ask.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Firoj on 6 Oct 2023
Thank you for the perfect review.

10/10 Excellent

Metin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Firoj on 15 Sept 2023
Dear Metin,Thank you for choosing to stay with us! We're delighted you had a great experience. Your feedback means the world to us. We can't wait to welcome you back soon.Best regards,Firoj

10/10 Excellent

Nirupa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in the heart of Thamel
Very conveniently located, friendly staff, restaurant was reasonably priced and transport to airport was free.
Stayed 1 night in Jun 2023
Response from Firoj on 1 Jul 2023
Dear Nirupa,Thank you for providing such a wonderful stay experience. We thoroughly enjoyed our time at your hotel and wanted to express our appreciation.First and foremost, the location of your hotel was extremely convenient. It made exploring the city a breeze, as we were able to access various attractions and amenities with ease. Being in such a prime location truly enhanced our overall experience.The staff at your hotel were outstanding. They were not only professional but also genuinely friendly and helpful. Their warm and welcoming attitude made us feel right at home throughout our stay. It's always a pleasure to interact with such kind-hearted individuals.We were pleasantly surprised by the restaurant prices. The meals we enjoyed were not only delicious but also reasonably priced. It was refreshing to have quality food without breaking the bank. This definitely added value to our stay and allowed us to indulge in some culinary delights.Lastly, the complimentary airport transport service was a fantastic bonus. It made our departure stress-free and convenient. We greatly appreciated this thoughtful gesture, as it saved us both time and money.Overall, we had an excellent experience at your hotel. From the convenient location to the friendly staff, reasonably priced restaurant, and complimentary airport transport, everything was top-notch. We would highly recommend your hotel to anyone visiting the area and look forward to staying with you again in the future.Thank you once again for making our stay memorable.Warm regards,Firoj

10/10 Excellent

Marco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Lift available. Located at city centre. Hot shower.
Stayed 3 nights in Apr 2023
Response from Firoj on 29 Apr 2023
Dear MarcoNamasteIt sounds like you had a really great stay--thank you for your feedback and we hope we welcome have a chance to serve you again in the future. Have a great time ahead. With Best Regards Firoj

10/10 Excellent

Pavel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in Thamel
Fantastic location. Great staff. The hotel manager helped us to arrange airport pick up with a subsequent tour around Kathmandu valley. Complimentary drinks free arrival. Free 1-way airport transfer. Delicious breakfast and very clean.
Stayed 1 night in Mar 2023
Response from Firoj on 22 Mar 2023
Dear Pavel,Greetings from Thamel Boutique Hotel! Thank you for your Wonderful Review. It is always a pleasure to receive positive feedback and we are humbled by your gracious compliments on the hotel and its services.We hope to be a part of your stay again in the coming future.Regards,Firoj Reservation Manager

10/10 Excellent

Mark

Stayed 1 night in Jan 2023
Response from Firoj on 10 Feb 2023
Dear Mark,Greetings from Thamel Boutique Hotel! Thank you for your Wonderful Review. It is always a pleasure to receive positive feedback and we are humbled by your gracious compliments on the hotel and its services.We hope to be a part of your stay again in the coming future.Regards,Firoj Reservation Manager

10/10 Excellent

lim

Stayed 2 nights in Jan 2023
Response from Firoj on 15 Jan 2023
Dear Lim,Greetings from Thamel Boutique Hotel! Thank you for your Wonderful Review. It is always a pleasure to receive positive feedback and we are humbled by your gracious compliments on the hotel and its services.We hope to be a part of your stay again in the coming future.Regards,Firoj Reservation Manager

10/10 Excellent

Ngar Mun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable 1 week stay
It was a wonderful stay. Clean and conveniently located. At this price I would say it’s really good. The staff were helpful too.
Stayed 6 nights in Dec 2022
Response from FIROJ on 3 Jan 2023
Dear Ngar Mun,Greetings from Thamel Boutique Hotel! !Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are glad to note that you had a comfortable and memorable stay at the hotel.We look forward to welcome you soon again at your favorite place Thamel Boutique Hotel.Regards,FIROJ

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022
Response from Firoj on 13 Feb 2024
Thank you for your positive review. we are ready to welcome you again

10/10 Excellent

sudhakar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, always aim to please customers.
Stayed 1 night in Nov 2022
Response from Firoj on 21 Nov 2022
Dear Sudhakar,Greetings from Thamel Boutique Hotel! !Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are glad to note that you had a comfortable and memorable stay at the hotel.We look forward to welcome you soon again at your favorite place Thamel Boutique Hotel.Regards,Firoj

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone from top down are there to help and make sure you are well taken care of. Nice hotel in great location close to everything in the Thamel district ( tourist area ). If you are a trekker you can buy anything you need within minutes from the hotel. Will definitely stay here again
Response from Firoj on 21 Nov 2022
Dear Peter,NamasteThank you for taking the time to complete our guest satisfaction survey. I am so happy to see you enjoyed your stay with us.We always enjoy reading about our guest’s wonderful experiences with us.On behalf of our entire team at Thamel Boutique Hotel, Kathmandu, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Firoj- Reservation Manager

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating
Stayed 3 nights in Oct 2022
Response from Firoj on 31 Oct 2022
Dear Guest,NamasteThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. Our team will happy to see your nice review, we hope you will visit us again.Sincerely,Firoj , Reservation Manager

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager was so friendly and the staff were welcoming and helpful for any questions i had.
Stayed 1 night in Jun 2022
Response from Firoj on 31 Oct 2022
Dear Daniel,NamasteThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. Mr. Jaya will happy to see your nice review, we hope you will visit us again.Sincerely,Firoj , Reservation Manager

10/10 Excellent

C

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly staff and great location
A bit off the center so, it's perfect for those who'd prefer somewhere a little quieter than in the center. Staff was super friendly. Rooftop restaurant for brekkie is a plus.
Stayed 2 nights in Oct 2023
Response from Firoj on 18 Oct 2023
Thank you for your kind words! We're delighted to hear you enjoyed our peaceful location, friendly staff, and rooftop breakfast. We hope to welcome you back soon!