Search Family-Friendly Hotels in Kanto Region

"Great Stay, great location. First room was standard which is tiny room. but once we upgraded to a Deluxe room , we got large and nice room"

"Faucet malfunction and small double room for two people. Small amenities as well but security is great"

"The staff was amazing, but sadly we got a smaller room than we ordered; there was a mix-up, so our room was very small. If you are traveling solo, it would be perfect for you! They also don't deliver to other hotels/airports, they can recieve but not send. So something to keep in mind if you're planning on sending luggage, you have to go to the train station nearby. The breakfast was not our cup of tea either, we had eaten at other hotels breakfast and this one left a lasting bad impression. Again, the staff is amazing!! Just a lot of external things that we won't be coming back again. "

"Great spot, enjoyed stay."

"Lots of vending machines, 24/7 family mart!"

"The staff were very friendly and helpful. Breakfast was good"

"Great location, very important to know you need west exit of train station - navigating was difficult even with Google Maps!! No grid system and many streets are 2 levels. Loved our room and 2 unexpected surprises- a view of Mt Fuji and of the nightly projection show at the Govt building. Check out the nice fountain and outdoor seating at the Starbucks across the street- across from level 2 of the hotel!"

"The location of the hotel directly across Shinagawa Station was really great. The staff were also very cordial and helpful. Our room however was small, and it smelled of smoke. The carpet has cigarette burns in it and some of the shower tiles were cracked. They need to replace the carpet and maintain the room a little better."

"The hotel is very clean and well-maintained. Staff is friendly and helpful."